Those unexpected shapes
The unusual piece shapes kept me guessing, and finishing it felt like a nice little win.


Unidragon hat eine Gesamtbewertung von 3,2 von 5 basierend auf 225 Bewertungen. Die Bewertung setzt sich aus WebVouch (3,7 von 3 Bewertungen) und Trustpilot (3,2 von 222 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 68% vergeben 4 oder 5 Sterne, 30% 1 oder 2 Sterne. Unidragon hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 51 reviews, most reviewers were satisfied with the puzzles, though the overall picture is tempered by a notable share of poor ratings. Many praise the colorful designs, wooden construction, and distinctive shaped pieces, describing the puzzles as carefully made and enjoyable to assemble. Reviewers often find them absorbing and challenging, and some appreciate them as family activities or gifts. Some also report fast delivery and helpful service....
However, some customers report orders that were delayed for weeks or months, never arrived, or lacked tracking updates. Complaints also describe difficulty getting replies or resolutions from customer service, particularly about refunds, damaged packages, and missing or defective pieces. Other reviewers report quick delivery and helpful assistance, so experiences vary.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
The unusual piece shapes kept me guessing, and finishing it felt like a nice little win.
Really disappointing - the order never arrived, and getting any information was difficult. I had an order confirmation but no delivery, and I couldn't get through to ask what was happening. A beautiful puzzle is no comfort when the parcel never turns up, and the silence leaves me unsure what to do.
I loved the quality of this puzzle. The colors are beautiful, and the pieces feel carefully made. It was challenging without becoming frustrating, so I found it relaxing to work on. My order experience was also smooth, and the service was helpful when needed. I would happily choose another puzzle for myself or as a gift.
Keine Lieferung erfolgt!!!! Ich habe im Mai 2025 eine Bestellung von 3 Puzzles gemacht und eine Bestellbestätigung erhalten. Bis zum 24.01.2026 keine Lieferung. Leider ist über careatunidragon.com keine Kontaktaufnahme möglich.
This company makes exquisite puzzles! I am so impressed by their work. They deserve all the praise they can get. And their service is also top notch.
Puzzle magnifique et très sympa à faire. Bonne qualité, belle couleurs ! SAV disponible qui résous les petit soucis d'erreur de colis. Petit point d'amélioration : renforcer les cartons d'expédition
Ik bestelde op 27 september een nieuwe puzzel, is nog altijd niet aangekomen.ze reageren ook niet op mails.waarschijnlijk ben ik mijn geld kwijt.
I placed another order for four jigsaws, which meant I had three free jigsaw gifts. The medium free gift was not available so I only could receive two, a small puzzle and royal size. The shop app did work this time but my order didn't leave Germany, it got returned. Customer service were great, they told me they had already sent it out again with another delivery service. I received tracking with royal mail parcel force worldwide. The only down side was I had to pay a customs tax to receive it once it got to the UK. So my RS jigsaw ended up not being free after all! Royal mail even delivered on a Sunday.(7th Sept) Once again these puzzles don't fail to be beautiful. I have six now to get working on.
Kan man give nul stjerner? Har bestilt et puslespil for 1 uge siden. Har ikke modtaget en ordrebekræftelse eller nogen form for shipment information, men pengene blev trukket fra min konto i forgårs. Jeg har skrevet både på deres mail flere gange og på deres chat bot. Modtog i dag et standardsvar på mail om at de har meget travlt. Er de lukket? Er det her man kan få hul igennem? Det må blive en politi- og bank anmeldelse hvis der ikke sker noget i dag.
Order #100753 was placed on June 2nd. It still hasn’t been handed over for delivery. The promised delivery time was 4–5 days. Now, here’s the interesting part. Company representatives boast about how “European” they are, how they have warehouses in Europe, and how trustworthy they claim to be. Want to know a great way to check if they actually have warehouses in Europe? Try launching a truck full of drones (if you're not aware, check the news from June 1st, 2025). After that performance, the scared dictatorship started inspecting every truck and halted logistics across the country — and suddenly, on the website of this so-called “genuinely European” company, a message appears: “Sorry, delivery may now take up to 30 days.” Note: I placed my order before that message appeared. So, beware — instead of a nice gift, you're likely to receive nothing at all, plus a dose of horrible customer service, and as a bonus, you’ll be supporting the aggressor state. Oh, and of course — I contacted their support. They apologized profusely, saying they “couldn't possibly have warned about the delay in advance”. No clear timelines, no attempt to resolve or negotiate anything. I honestly think it’s because of the Ukrainian flag on my profile picture :)
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