Do orders arrive on time?

Many reviewers describe substantial delays, with some waiting weeks or months. Others say their orders never arrived, or that tracking information did not resolve where the package was.

Do customers receive the items they ordered?

Many reviewers say the delivered items differed from their orders. Commonly described problems include receiving smaller puzzles than ordered, the wrong design, or only part of an order.

Are the puzzles the size and piece count described?

Reviewers frequently report that puzzles were much smaller than the size they selected. One reviewer also says a puzzle advertised as having 1,000 pieces contained 136 pieces.

What do reviewers say about product quality?

Some reviewers describe poor print quality, broken or incomplete puzzle pieces, or goods that looked different from the listing. One reviewer who bought small puzzles was pleased with them, so experiences were not entirely uniform.

How responsive is customer support?

Many reviewers say they received no reply or had to send repeated messages. Others describe slow responses and difficulty getting an order problem resolved.

Were customers able to get a refund or return an item?

Reviewers report mixed outcomes, with many describing no refund, a partial refund, or an offer of store credit instead of the resolution they sought. Some say they pursued disputes through their payment provider, but the reviews do not establish a consistent outcome.

Ist Giantbeetech seriös? Bewertungen & Rezensionen

sundial

1 Bewertung

Verifizierte Bewertung

23. Okt. 2026

Wrong item, no fix

Wrong item, then nowhere to go. What arrived didn't match what I ordered, and trying to sort it out went nowhere. Really frustrating.

Verifizierte Bewertung

Iris Fenwick

1 Bewertung

Verifizierte Bewertung

10. Okt. 2026

Tracking with no answers

A tracking number appeared, but it didn't give me confidence that my order was actually on its way. I asked for help and got no clear resolution, so I had to ask my card provider to step in. The lack of a straight answer left me feeling uneasy about the purchase.

Verifizierte Bewertung

Mr McNair

GB23 Bewertungen

Bewertungsquelle

24. Jan. 2025

Giantbeetech total scam

This is a total scam site. When asked they supplied a tracking number purely to keep you hanging on. I paid with credit card and they got my money back. if you get an e mail from "after sale" then a company name. report it immediately and report it to your credit card company. They will make you wait 30 days before acting, but they can get your money back. The strangest thing is I got an e mail from the scammers saying they have issued a refund.

Ina Ryan

US6 Bewertungen

Bewertungsquelle

23. Jan. 2025

SCAM SCAM SCAM SCAM SCAM

I've never even heard to called this name. I ordered a ductless shoe rack from them. After paying for express delivery&one month later still got no response,tacking number. Nothing. Thankfully I have great CC companies&they refunded me my money already. I just got an email saying they were refunding my money. And it said from this company so I looked it up&this id what I read. Then I knew what it was about. They also go under the name validee or valitdee. If it's coming from China your problem getting scammed.

Aust

GB10 Bewertungen

Bewertungsquelle

4. Okt. 2022

One star because zero is not possible

I'm giving one star because it's not possible to give zero. I ordered a jigsaw. They said they'd delivered it but the tracking number did not pertain to the company doing the delivery. In the end, I managed to work out that the parcel was delivered, not to the recipient's address, but to a difficult-to-access storage facility (not a mail office) a considerable distance away. The company continually denied responsibility and I never received a refund. Nor did my friend get the parcel. I don't know how it would have been identified even if he'd managed to find the storage facility (the area but not the actual building was identifiable on Google maps after some sleuthing).

Eileen

IE17 Bewertungen

Bewertungsquelle

3. Mai 2022

Total scam

Total scam. Don’t use. I wasted a lot of money on buying contact lenses on this sight. The only good site for buying contact lenses in my opinion is mystic eyes. I got no reply from giant bee tech. They will not refund money.

Angie Samuel

NZ1 Bewertung

Bewertungsquelle

10. Jan. 2022

BE WARNED - NO customer service

I ordered Masks with Leonbergers on them - the breed I own & love and received Masks WEEKS later than the website suggested and they had Bloodhounds not Leonbergers on them. I advised them of their error & was offered a refund of $2 which is a fraction of what I paid! I wanted Leonbergers so expected to be sent the correct item I ordered OR have them send the correct item to remedy their mistake. Terrible experience & waste of money. Be warned before dealing with Giantbeetech.

Connie L

US5 Bewertungen

Bewertungsquelle

18. Okt. 2021

Deliberate substitution of what I requested

I ordered a pair of prescription contact lenses for Halloween, described as being "red, cat eye" lenses. The model in the accompanying photo (actually, actress Kristin Stewart) was wearing lenses that covered her irises with a solid, red circle. What I received were clear lenses with a grey ring around the outside of the iris. I have followed their--very specific--directions for returning an item. These directions tell you not to return anything until after they have acknowledged your issue. I have not yet heard anything back from these folks, despite two emails with the photo verifications they asked for. Once I googled their company's name, I found this site. I see I am not alone! Update: Company emailed me saying that I received the correct lenses and that the reason they looked red on the model was because of her "darker pupil color". I wrote back saying that was ridiculous--that the only way these lenses (which are CLEAR) could appear red is if the model had red eyes to begin with. PayPal is now involved. As a result, the company has offered me a partial refund--which I refused. Stay tuned... Final outcome: PayPal closed my case, shutting down my complaint. I was told that their Purchase Protection Policy did not apply here. This is not true. I disputed their finding because the seller did (indeed!) falsely describe the lenses--both pictorially and in the written description. I don't understand why PayPal refused to defend my position. I am very disheartened.

Suzanne Sher- Jaffe

ZA3 Bewertungen

Bewertungsquelle

30. Sept. 2021

animal masks - half the money to go to animal charity

I ordered several masks and paid a lot of money for them. Website said that they donate half of the money to animal charity which was the only reason I bought through them. I never usually shop on line and feel sick at being ripped off. Any advice

sjc

US1 Bewertung

Bewertungsquelle

30. Sept. 2021

Total scam

Total scam. They will delay your shipment until the 6 month PayPal return time period has expired, then you cannot get a refund from PayPal. In future, I will make SURE to research any company I'm ordering from to make sure they're not based in China. Once that is known, assume you'll be ripped-off; it's happened to me on every occasion where I've ordered from that country.

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