What do reviewers say about the dice quality and appearance?

Many reviewers describe the dice as beautiful, detailed, and well crafted, and some praise their finish, weight, or distinctive designs. A smaller number report minor imperfections, damage, or visual details that did not match their expectations.

Can customers request custom dice or boxes?

Reviewers report working with the seller on custom dice designs, materials, and box details. Several say the seller accommodated their ideas, though one reviewer received a custom set with a different font and material than requested.

How long does shipping take?

Experiences vary. Some reviewers describe fast delivery or arrival within a few weeks, while others report substantial delays, long waits for tracking, or orders that did not arrive. Reviewers advise allowing extra time, especially when ordering a gift.

How do reviewers describe customer service?

Many reviewers say communication was helpful, polite, and quick, including when they had questions or needed an order corrected. Others report unanswered messages or difficulty getting updates, so support experiences are mixed.

What happens if dice arrive damaged or have a problem?

Some reviewers say the seller sent replacements for damaged or incorrect dice, sometimes promptly. Others describe problems with damaged items or defects that remained after a replacement, and some say they could not get a response.

Do the dice always look like the product photos?

Some reviewers say their dice looked even better in person, while others noted differences in color, finish, or appearance compared with the photos. Reviewers also mention that lighting in product images can affect how the dice look.

Are the dice suitable as gifts?

Several reviewers bought dice or custom boxes as gifts and praised their appearance and presentation. However, some orders took longer than expected, so reviewers suggest allowing extra time if the purchase is for a particular occasion.

Ist URWizards seriös? Bewertungen & Rezensionen

Jacob

US1 Bewertung

Bewertungsquelle

vor 5 Tagen

Wrong Dice and bad customer support

I ordered a few months ago, trying to get one of their pricier sets of gemstone dice. Instead, they sent me a set of glass and a set of resin dice that didn't even equal what I paid for the dice I ordered. When trying to contact their support team and explain the situation, they just told me I received the right dice and stopped responding. The dice I did receive are good quality, but they still pretty much stole from me.

Nia

1 Bewertung

23. Okt. 2026

Gorgeous in the light

Gorgeous in the light. The stone has such a lovely finish, and the set feels carefully made ✨

Mees Voogd

NL2 Bewertungen

Bewertungsquelle

19. Okt. 2026

Overpriced dropshippers with extremely…

Overpriced dropshippers with extremely bad quality. I spend $77 on 2 sets from this site. $92 with shipping. A hollow metal dragon set and a blind bag set. A bit after my purchase i found the 'exact' same hollow dragon set on Temu for 1/3rd the price. And seeing the quality of the dice URWizards provided, it doesnt surprise me they're actually temu quality. I expected premium dice for the price paid but instead got cheap shit. The blind dice set was equally dissapointing. The numbers looked like they have been applied using stickers rather than engraved or properly integrated into the dice. Even the cheapest dice i own have their numbers engraved so these are even worse then Temu quality Overal i would not recommend URWizards to anyone looking for good value or quality dice

M. R.

1 Bewertung

8. Okt. 2026

A design brought to life

A fairly specific design idea, and they helped shape it until it felt right. The finished dice looked even better than I’d pictured. Nice to have a custom request taken seriously without making the process feel like a chore.

Viola

IT19 Bewertungen

Bewertungsquelle

28. Aug. 2026

Highly suggested

Fast shipment to Italy, well crafted dice sets and amazing customer service.

Matthew Robinson-Liu

US3 Bewertungen

Bewertungsquelle

25. Juli 2026

Attractive, Creative Dice and Top Tier Customer Support

Excellent vendor of polyhedral dice with an eclectic offering. Every set I've gotten from them are beautiful and masterfully crafted. Gemstone dice all of an alluring luster that you can't take your eyes off of, and the resin dice are nice and sharp with dozens of fun designs inside that you can't find anywhere else. Customer service is also most excellent and I cannot praise it enough. One gemstone set shipped to me had a malformed D6 that didn't roll well; due to it having then gone out of stock, for a replacement they sent me a new gem set of my choosing, free of charge, despite the new set even costing more.

Michael

US1 Bewertung

Bewertungsquelle

19. Mai 2026

Average dice, Slow Customer Service

The dice set is fine, I guess. I ordered a custom set of dice as a wedding gift it wasn't the design I requested. I emailed them that it wasn't what i ordered, so they offered a replacement set. I replied that would be awesome and I requested for a different material only if they approved and the proper design. After that email no response and no order/tracking number. I have sent multiple emails requesting an update. I believe I'm SOL and no replacement set will be sent. Update: They told me to re contact them so I did. All they had to say was "Your order had been delivered. No sh!t I am contacting about a replacement. I've sent 4 emails over the last 4 days regarding this. They also claimed to be a small company, 90% sure they are a mass manufacturing in China and have multiple negative reviews on customer service. Screw this company, such a waste of my time. Update part 2: They got back in contact with me and are promising a set to be sent out to me. The communication was slow 1 email at a time and at 2 AM EST. Still not the best but better than nothing. Final Update: changing from a 1 to a 3 star because they came through and I ended up getting a replacement set. I am greatly appreciative they got a new set out in time. They where non-combative about all of this. If you where to use them highly recommend being thorough for a custom dice. None the less thankful for their help even though it was slow.

Ed Curtis

US1 Bewertung

Bewertungsquelle

15. Apr. 2026

Excellent Customer Service

I just ordered the topaz blast lava glass dice set. They are gorgeous and well made and look better than I hoped. The d4 got damaged during transit but they are sending me a replacement. For that alone I will be ordering from these guys for all my dice.

Alex Quinn

US2 Bewertungen

Bewertungsquelle

21. Jan. 2026

Couldn’t be happier

I was initially nervous buying from them since I heard some horror stories from previous reviewers, but honestly my experience was fantastic. Not only did my dice arrive way earlier than I expected and on the literal day we were having our session 0, but I had messed up my shipping address (thanks apple pay autofill), reached out to them, and they had it fixed within a day. They also had promised to ship me a new set free of charge if the original set ended up going to the wrong location. Will absolutely be purchasing from them again!!

Klara Lea

US32 Bewertungen

Bewertungsquelle

18. Jan. 2026

This is my first purchase with…

This is my first purchase with Urwizards and I can gladly say this will not be the last. The multi-faceted dice are very well done and the weight feels great to role not to mention the dice look just like the videos and pictures. I highly recommend it.

URWizards

URWizards

URWizards