Do online orders arrive quickly?

Many online buyers report prompt processing and delivery, including some orders arriving the next day. Other reviewers describe delays or missing deliveries, so experiences vary.

How do customers describe the condition and packaging of online orders?

Several reviewers say their games arrived in good condition and were packed well. A few report concerns about damaged or poorly presented items, and one reviewer criticized the packaging used for a small order.

Do reviewers consider the prices and delivery charges reasonable?

Opinions differ. Some online customers praise prices or consider them fair, while others say products or postage cost more than expected. Cafe visitors also describe food and drinks as expensive.

What do reviewers say about visiting the cafe?

Some describe helpful staff and clean surroundings, but others report high food and drink costs, uncomfortable or unsuitable tables, late opening, and disappointing service. Experiences appear inconsistent.

Can staff help customers choose or learn a game?

Some cafe visitors say promised game guidance did not happen or staff seemed unfamiliar with the games. Other reviewers describe helpful or friendly staff, so reports are mixed.

How responsive is customer service when there is a problem?

Some buyers praise clear communication or responsive replies. Others report unanswered emails or calls, long waits, and difficulty getting help with pre-orders, missing items, or other issues.

What have customers experienced when requesting a return or refund?

Some reviewers say returns or refunds were difficult, with complaints about delays, being offered store credit, or fees connected to cancellation or refund requests. These are individual customer reports, not a complete statement of current terms.

Ist Thirstymeeples seriös? Bewertungen & Rezensionen

mossy chair

1 Bewertung

Verifizierte Bewertung

23. Okt. 2026

hmm, a fun idea

hmm, trying games in a café is a nice idea, but the cost made it hard to relax.

Verifizierte Bewertung

figroll

1 Bewertung

8. Okt. 2026

Clear before checkout

Shipping costs were clear before checkout, and the order moved along quickly. A straightforward experience, which is all I wanted.

Tulbagh

GB14 Bewertungen

Bewertungsquelle

14. Sept. 2026

So overrated

This was my second visit to Thirsty Meeples, coming five years after my first. To say I was disappointed is an understatement. We were seated at the rear of the cafe, which lacked the ambience of the front section and felt hot and uncomfortable. The large wooden table was sticky, making it difficult to pick up cards and game components. While the food had imaginative names on the menu, it was incredibly ordinary and very dry. Paying £6.50 for a single sandwich felt like terrible value. Service was adequate, but the promised assistance with our chosen games never materialised. For a total bill of nearly £90, I expected a far higher standard.

Christopher

GB2 Bewertungen

Bewertungsquelle

28. Aug. 2026

Terrible experience 😞

Terrible experience 😞 Overpriced food. £5.30 for an Americano and milk. Spent £130 for a group of 5 including a £10 penalty fee for non attendance (we were supposed to be 6). Ludicrous charge; it wasn't busy and the table size remained the same. Staff didn't know anything about the boardgames. You have to book a 3 hour slot, no more, no less. Do not be fooled by the £2 discount if you order food as you will get hammered. £££ expense *service. **Quality of food. The manager was not very polite. She doesn't seem to be interested in having repeat customers. Shame. It used to be spot on. And...a lot of the games need replacing as cards have faded badly and instructions in tatty pieces.

Lenka Shantz

GB1 Bewertung

Bewertungsquelle

20. Aug. 2026

Quick online order processing

Ordered a board game Monday evening, was shipped Tuesday and delivered Thursday by Royal Mail. Clear ordering process with shipping price clearly displayed before submitting order.

Mark

GB10 Bewertungen

Bewertungsquelle

31. Juli 2026

Five‑star experience with Thirsty Meeples — absolutely brilliant service

I ordered Cats of Mont Saint‑Michel from ThirstyMeeples.co.uk on Thursday, paid for next‑day delivery, and sure enough it arrived the very next day. After the awful experience I had with another merchant recently (no names, but you know who you are), this was a massive relief. Yes, I paid a little more than I did with the previous company, but honestly? Worth every penny. Thirsty Meeples actually delivers what they promise — fast shipping, proper communication, and zero stress. Now I’m already digging into the rulebook and getting the cats ready for paint, because let’s be real: no one should be playing a board game with sad, unpainted grey plastic. Thirsty Meeples has earned a repeat customer. Highly recommended for anyone who wants reliable service and a smooth, frustration‑free buying experience.

customer

GB18 Bewertungen

Bewertungsquelle

20. Juni 2026

Rude old lady

The place itself is not bad or good, but the very old lady, I guess the owner’s grandma, working there is rude, aggressive, and even insulted a friend of mine. I am quite surprised that such a person could stand at the front end of a social space.

Jay

GB218 Bewertungen

Bewertungsquelle

16. Apr. 2026

Would have spent a fortune here

Would have spent a fortune here. 9 days for a reply via email after emailing twice. Neither store answeres their phones. They need better boxes as theyre too soft and useless. Staff need to be more understanding and reply within 24-48. 9 days is pathetic!. Also try reading peoples emails and answer their questions. Staff was not remotely apologetic and didnt seem bothered at all. I will not be buying from them again and will make sure family and friends do the same. AVOID!!!

GB13 Bewertungen

Bewertungsquelle

17. Dez. 2025

Buyer Beware

Be very wary of cancelling an order or requesting a refund. If you want store credit then there is no issue but if you want a refund for a non- dispatched order, there is a transaction fee. This fee isn't advised at the point of sale, isn't in their terms and conditions of sale and isn't mentioned anywhere on the website. They claim this is because banks impose these fees and they have to pass them onto the customer. No, payment fees and transactions fees are a cost of business, if you don't want to pay them, you shouldn't be in business or at the very least tell your customers so they can make a decision before buying from you. I will absolutely never order from you again.

Luke

GB1 Bewertung

Bewertungsquelle

25. Nov. 2025

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