Gamersathart hat eine Gesamtbewertung von 4,8 von 5 basierend auf 269 Bewertungen. Die Bewertung setzt sich aus WebVouch (5,0 von 3 Bewertungen) und Trustpilot (4,8 von 266 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 96% vergeben 4 oder 5 Sterne, 4% 1 oder 2 Sterne. Gamersathart hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Of 51 reviews, most reviewers describe a very positive overall experience, consistent with the 4.82 average rating. Many report prompt delivery, often within a few days, and secure packaging that helps items arrive in good condition. Reviewers frequently praise competitive prices, product availability, and communication about pre-orders and dispatch. Some also appreciate personal touches such as handwritten notes and included dice....
However, a few reviewers question the fairness of prices on particular products or raise concerns about cancellation fees stated on the website, despite many others describing prices as competitive. One reviewer reported receiving the wrong item and a delay in follow-up, but later said the correct item arrived.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
My game question got a thoughtful reply, and the staff came across as genuinely WELCOMING. It feels good to find a local place that seems to care about its players and collectors, not just shifting boxes. That personal touch made choosing where to buy feel easy.
Great local TCG store, do the right things to help support their player base and collectors, staff are extremely nice and friendly, they helped me with a pre order of a cyberpunk TCG booster box which I got some great iconic pulls from, couldn’t ask for a better store.
10/10 service. Ordered at 13:30 and the order came 9am next day, extremely fast service, came with a hand written thank you note inside the package along with a cool anniversary die. Great price too when pre-ordering products, absolute bargain Will definitely order again!
A thoughtful answer to my game question made choosing easier, and the price seemed fair too 🙂
Unfortunately, this company breaches consumer rights based on their policies they express on the website. The notice on the page (“cancellation fees apply, which is the cost of bank fees (between 4 and 10% depending on payment methods) plus £3 admin”) and similar wording on the site’s policies attempts to charge exactly the kind of fee the regulations prohibit for exercising the statutory right to cancel. Bank/processing fees and admin costs incurred by the seller on a refund are the seller’s problem to absorb, not something they can pass on to the consumer for a cooling-off cancellation. For most distance/online sales of goods (like the Pokémon TCG Rival Battle Deck), consumers have a statutory 14-day cooling-off period to cancel for any reason, without needing to give a reason. The period normally runs from the day after you receive the goods. On valid cancellation, the trader must reimburse all payments received (including standard delivery) without undue delay, generally within 14 days of getting the goods back or proof of return. Regulation 29 explicitly says the consumer can cancel “without incurring any liability except under these provisions” (the limited exceptions are things like the extra cost of non-standard delivery you chose, or a deduction for diminished value if you handled the goods beyond what was necessary to inspect them). Regulation 34(8) is clear: “The trader must not impose any fee on the consumer in respect of the reimbursement.”
"Gamers at hart" or should it be Money at hart. Another retailer looking to get into the scalping of Pokemon cards by pricing at more than double the RRP. Avoid at all costs if you are looking for a fair price. A binder which costs £37.99 is being sold at £75.00. Rip off merchants.
Great experience. Ordered cards and they came the next day. Well packaged and decent prices.
Pre-ordered a Cyberpunk Booster Box from here, came extremely well packed and actually arrived in better nick than the ones I got directly from the Kickstarter. Was well priced, fast delivery with a lovely little note. Was updated when dispatched with tracking etc. Excellent service, would use these again! Thank you :)
Great service, getting back to answer my questions about the game. Fair price and (free) shipping for it, although I see they have now raised the price to match their competitors.
I ordered some items for my son on Sunday and they arrived on Tuesday. Found the company via a Google search and they had stock which I've found hard to find elsewhere. Can't wait for sons birthday and Christmas he will love them.
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