another prize missing
another prize missing. no reply when I tried to sort it out, which left me pretty fed up.


Clawee hat eine Gesamtbewertung von 1,8 von 5 basierend auf 125 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (1,8 von 122 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 21% vergeben 4 oder 5 Sterne, 72% 1 oder 2 Sterne. Clawee hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Bei Betrachtung von 51 Bewertungen zeigt sich, dass die meisten Bewertenden mit dem Gesamterlebnis unzufrieden waren. Einige Kunden haben Spaß an den Greifautomatenspielen und beschreiben sie als unterhaltsam oder einzigartig, während einige wenige angeben, Preise erhalten zu haben, die ihnen gefielen. Diese positiven Erfahrungen werden jedoch von wiederkehrenden Bedenken hinsichtlich der Lieferung und des Supports überschattet....
Bewertende berichten häufig, dass Preise verspätet oder gar nicht ankommen, manchmal nachdem sie bereits Versandkosten bezahlt haben. Viele beschreiben den Support als langsam oder reaktionslos, wenn sie Hilfe benötigen. Weitere Beschwerden betreffen als hoch empfundene Versandkosten, Probleme mit der Sendungsverfolgung oder der App sowie die Sorge, dass das Spielen mehr kosten kann, als die Preise wert sind.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
another prize missing. no reply when I tried to sort it out, which left me pretty fed up.
What a letdown: the game video felt glitchy, and when I needed help, I couldn't get through.
Really frustrating - prizes were won, but they still did not arrive, and support was unreachable when help was needed. Waiting dragged on, while shipping needed repeated follow-up. The games can be entertaining, but missing items and silence afterward make spending money feel like a bad bet.
For 2 days, I’ve been unable to reach customer support. A cover page stating ‘page no longer exists’ loads. They owe me multiple prizes AND redemption of 16K freebe points. The shipping takes forever & they have to be reminded constantly. Am I blocked? Is Clawee malfunctioning? How do I get what I paid into now? Frustrating. I’m done.
1000000000
I would give it a zero if I could. You can win anything without playing. Even if you win they lie and don’t actually send you the prize. When I reported to developer customer service they blamed their “multiple fulfillment” companies and said they have issues with them all the time and can’t do anything about it. They offered more “coins” as compensation so my child could play more. I think this is rediculous. A game designed for children left disappointed and suggest continuing to let them play and be disappointed again. You either follow through with your promise of sending the prize even if it means you find a different fulfillment center, or you refund the kids their money. You’re basically robbing an 8 year old.
I won a plushie and we payed for it to be shipped and it never arrived
I won 3 prizes on Clawee back in March. The coins to play these games to win the prizes was purchased using my debit card. I have reached out to customer support multiple times and no one ever responded to me about this issue. I also paid for shipping these prizes on top of paying for coins to play the game. Total scam and if I don't receive my prizes by the end of May, I'm reporting them to Google Play Store, FTC, and I will get on social media platforms and explain all of the problems I've had with Clawee. I WILL TAKE THIS PLACE DOWN AS FAR AS I CAN UNTIL THEY SEND ME WHAT IS MINE FAIR AND SQUARE!!!!
Been a year, I haven’t got my prize yet. They claimed that if USPS lost the package then my prize is gone too
When i never received my prizes after waiting 2 months they claimed it was delivered and told me a address not even remotely close to my actual address then when I told them this they never replied to my emails after that
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