Gaming Heads hat eine Gesamtbewertung von 1,6 von 5 basierend auf 33 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 2 Bewertungen) und Trustpilot (1,6 von 31 Bewertungen) zusammen. Auf WebVouch: 32 Bewertungen. 13% vergeben 4 oder 5 Sterne, 88% 1 oder 2 Sterne. Gaming Heads hat dieses Profil noch nicht beansprucht.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
What arrived wasn't the figure that had been ordered, and getting the mistake fixed became its own ordeal. I couldn't get clear confirmation that the correct item was coming, so the whole purchase felt like a gamble. A collectible should be the fun part; chasing a resolution wasn't.
The silence after asking for help left me with no confidence; even a follow-up got nowhere.
In May 2022, I ordered a statue on their website and they sent me a receipt. After several months of not hearing from them, I attempted to contact their customer service several times asking about updates on shipping. In 2024, I moved and attempted to contact them about changing my address--nothing. In August 2026, they emailed me to say that an attempt to charge my credit card had failed and asked if I could update my credit information. When I emailed back asking about the status of my order--no reply. In summary, they charged my card, never shipped the product, ignored my emails, then contacted me out of the blue when they wanted to charge me again. Even now if I can ever hope they will send the product, it will inevitably be to the wrong address because they will not change the address on my order. Trash company.
Absolument horrible, fuyez, pre-commande payer, six mois plus tard au bout de nombreuses relances et de menaces j’ai eu une réponse, des excuses car ils n’avait pas vu que le paiement avait été réglé, puis comme quoi que il y avait pas eu assez de commande pour permettre la réalisation de cette figurine, c’est une honte ce service, aucun professionnalisme et aucun respect pour le client.
GAMINGHE is a brand owned and operated by (Shenzhen Laicheng Trading Co. Ltd) Company sales counterfeit/Knock off garments and refusal to refund as promised under its own stated return and refund policy. counterfeit — Polo shirt has a Polo Sticker as it's logo, the items are made of very poor quality materials and the items I received appear to be counterfeit or knock-off versions of the products advertised. The clothing do not include any care labels, and there is no indication anywhere on the garments of what material they are made from authentication tags, packaging inconsistent with the genuine brand. "Customers are entitled to a full refund within 15 days of receipt for items that do not match their description". I filled a complaint with the Federal Trade Commission (FTC) to investigate GAMINGHE for the selling of counterfeit merchandise misrepresented as genuine/authentic products. Deceptive business practices in violation of its own published refund policy. Any applicable violations under the Textile Fiber Products Identification Act and/or Wool Products Labeling Act, to the extent the items were mislabeled with respect to fiber content or country of origin. I believe these practices constitute unfair and deceptive acts under Section 5 of the FTC Act, and I ask that the Commission take appropriate action against this company.
You're lucky if you even get a response from this company. They don't solve your issues and are terrible at communication.
My sister ordered me 2 fallout bobbleheads for my birthday. I was so excited. Package finally arrived (late) and they had sent some weird snow globe. No bobble heads. She contacted them to get the proper order sent. They said they sent it. She asked for tracking details like three times. Nothing. Two months later nothing came, had to fight for a refund. Communication was terrible.
Instead of using Stripe or other well-known, established payement-processing service, they use a shady one that asks you to check a box that authorizes them to store your card details « for later use » What the problem, just uncheck the box, right ? Nope, you can’t proceed if you uncheck the box. Google what products they have and try to buy them from elsewhere.
I ordered a statue on this website for a very expensive price. I received almost correctly but there is a problem with the statue, some parts don't fit together. I wrote to the customer service, which ask me for pictures. I sent pictures and now I have no response since months. I created a new ticket to have a response and still not responding. It's really not honest I paid a very high price and there is no customer service and a not suitable statue.
This company is a scam. I waited 2 years and 6 months for my Dragon Age Inquisition Solas statue. They delayed shipping to Australia several times. I queried the delays and received the unacceptable response of ‘your statue did not make it onto the ship.’ Shipping was delayed for the 5th time this week without notice. When I queried this again, without even requesting a refund, they cancelled my order and refunded my deposit without my consent. I do not believe they ever intended to ship the statue to Australia. I’ve heard other people who have made complaints have just had their orders cancelled without any communication. DO NOT ORDER FROM THIS SCAM OF A COMPANY. They never intended to ship the statue to Australia, clearly they underestimated the shipping costs, and they should be held accountable. Edit: Also since posting this review, due to my complaint, they have decided to delete my account. SCAM.
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