Arrived in good shape
The item turned up quickly and was in great condition. Exactly what I hoped for.


Booghe Toys hat eine Gesamtbewertung von 4,2 von 5 basierend auf 2.764 Bewertungen. Die Bewertung setzt sich aus WebVouch (4,0 von 4 Bewertungen) und Trustpilot (4,2 von 2.760 Bewertungen) zusammen. Auf WebVouch: 54 Bewertungen. 69% vergeben 4 oder 5 Sterne, 30% 1 oder 2 Sterne. Booghe Toys hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Bei Betrachtung von 53 Bewertungen waren die meisten Rezensenten insgesamt zufrieden, obwohl eine beträchtliche Minderheit von schwerwiegenden Problemen berichtet. Viele Kunden loben die schnelle Lieferung; einige sagen, ihre Bestellungen seien innerhalb weniger Tage angekommen. Häufig beschreiben sie, dass die Artikel wie bestellt und in gutem Zustand eingetroffen seien. Die Rezensenten schätzen außerdem die Auswahl an schwer zu findendem Spielzeug und Sammlerstücken, und manche halten die Preise für günstig....
Einige Kunden berichten jedoch von verspäteten, fehlenden, fehlgeleiteten oder falschen Bestellungen sowie von Bedenken hinsichtlich beschädigter Verpackungen. Mehrere schildern, dass es schwierig gewesen sei, klare Antworten vom Kundenservice zu erhalten, oder dass es zu Verzögerungen und Streitigkeiten wegen Erstattungen, Ersatzlieferungen und Lieferkosten gekommen sei. Einige wenige hinterfragen auch die Preise für Sammlerprodukte im Vergleich zum Einzelhandel.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
The item turned up quickly and was in great condition. Exactly what I hoped for.
the raffle felt like a fairer way to try for a Pokémon product, without the usual scramble. i liked that it seemed designed to discourage duplicate entries.
unanswered emails and a refund that still hadn't arrived left me really frustrated.
Offered Me A Replacement Order or Refund For Non Received Order. Due To Being To Late For A Birthday I Accepted The Refund, 3 Weeks Later.....No Refund, Customer Service Shambles, Emails Unanswered & When I Explained This Was For My Disabled Little Uns The Customer Service Got Disablist & Insulted My Little Uns. Never Known A Company Like It. Where's My Refund?!?!?!
I ordered a very specific number of items for party bags. When the order arrived it arrived one item short. Booghe indicated it was a courier issue (it wasn’t, it was a packing issue) and refunded me for the missing item, but I paid £3.95 shipping and needed that very specific number, so I wanted the missing item sent, not a refund (which I told them) as now it will cost me even more to re-order the missing item (as I will have to pay shipping again). Very poor customer service, I will not be ordering from Booghe again.
Found the odd little toy I’d been searching for here, and it arrived in good shape. Nice to find a shop that stocks less common things.
Ordered two Pokemon tins (apparently there was a description saying only one per person, but this is not now checkable as they have removed the product page, they have sent a screenshot of their internal listing but that could have been changed at any point) and instead if contacting me to cancel one or confirm that they are only sending one, they just shipped me one item and refunded the other when it arrived. There was a £4 delivery charge applied, which made sense for two items but not for one, and that inflated the price to £28 for one tin, which I was not happy to pay. They refused to refund the delivery cost, saying it’s still applicable, even though there was no attempt to contact me. They even let me make the order for two tins and charged me for both! I’m not even usually like this, but the ridiculousness of their justification is laughable to me. Will never order from this honeypot again
I am a returning customer, but a recent in-store visit was highly disappointing. After I asked about an online to in-store price difference, the store manager took a defensive stance and claimed the policy was stated in the website’s Terms & Conditions. This turned out to be completely untrue.Head office has since apologised and confirmed the manager fabricated this info and handled the situation poorly. While I understand channels can have different prices, making up rules to dismiss a customer is terrible service. The defensive attitude and lack of transparency completely ruined the experience. I hope the promised staff retraining actually happens.
Livraison en France en 3 jours, très bon service ! Je recommande 😊 Avec les avis je pensais attendre beaucoup plus longtemps je suis agréablement surprise.
This is how it should be done. Well done with your raffle option for Pokemon products. What a great stress free method of doing it. And to do it needed a card will help stop duplicates and bots. Great system. I’m leaving the review not knowing whether I’ll get chosen, but the fact you have a fair system, and at rrp is already better than most other stores. Well do e
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