Was sagen Rezensenten über den Tragekomfort und Klang der Headsets?

Die Erfahrungen sind unterschiedlich. Einige Rezensenten beschreiben die Headsets als bequem und loben ihren Klang, während andere von Verzerrungen, Knacken, Brummen oder Tonaussetzern berichten.

Sind Astro-Headsets und -Controller zuverlässig?

Die Bewertungen fallen unterschiedlich aus, aber viele berichten von Mängeln wie Ton- oder Mikrofonaussetzern, Verbindungsproblemen, Brummen sowie Tasten oder Sticks, die nicht mehr funktionieren. Einige Rezensenten sagen, dass ihre Produkte gut funktioniert oder jahrelang gehalten haben.

Wie beschreiben Rezensenten den Kundensupport?

Viele berichten von verspäteten Antworten, wiederholten Anweisungen zur Fehlerbehebung oder Schwierigkeiten, Statusmeldungen und Lösungen zu erhalten. Einige wenige beschreiben den Support als hilfreich und sagen, dass ein Problem durch einen Austausch oder ein Ersatzteil gelöst wurde.

Welche Probleme berichten Rezensenten bei Garantiereparaturen oder Ersatzlieferungen?

Einige berichten von langen Wartezeiten auf Ersatzgeräte, wenigen Statusmeldungen oder einem Umtausch, für den zunächst ein Artikel eingeschickt werden musste. Andere Rezensenten sagen, dass sie für den Rückversand zahlen mussten oder ein generalüberholtes Ersatzgerät erhielten. Einige wenige berichten von einem unkomplizierteren Austauschverfahren.

Berichten Rezensenten bei Direktbestellungen von Verzögerungen?

Ja. Rezensenten beschreiben Lieferungen, die später als erwartet eintreffen, Bestellungen, deren Versand sich um Wochen verzögert, fehlende Sendungsverfolgungs- oder Statusmeldungen sowie als vorrätig gelistete Artikel, die verspätet oder gar nicht verfügbar waren.

Gibt es Berichte über Software- oder Einrichtungsprobleme?

Einige A50-Rezensenten berichten von Problemen beim Aktualisieren der Firmware über das Astro Command Centre. Andere beschreiben Ton- oder Mikrofonprobleme, Verbindungsunterbrechungen oder die Notwendigkeit wiederholter Zurücksetzungen, damit das Headset ordnungsgemäß funktioniert.

Sind Rezensenten der Meinung, dass die Produkte ihr Geld wert sind?

Die Meinungen gehen auseinander. Einige loben Klang und Tragekomfort, während viele, die von Mängeln oder Schwierigkeiten bei Reparaturen berichten, der Meinung sind, dass die Produkte ihren Preis nicht wert waren.

Ist Astrogaming seriös? Bewertungen & Rezensionen

Amelia Copley

1 Bewertung

Verifizierte Bewertung

vor 4 Tagen

A straightforward replacement

The replacement was sent without much fuss after I reported an issue. Clear, direct help made that part of the experience easy.

Verifizierte Bewertung

Priya

1 Bewertung

18. Okt. 2026

Comfort that lasts

Long gaming sessions stayed comfortable, and the sound came through beautifully. Just settled in and enjoyed playing 🙂

Rufus Shaw

1 Bewertung

Verifizierte Bewertung

16. Sept. 2026

A much better pair

Really pleased with the newer A40 TR - comfortable, good-looking, and the MixAmp has behaved well on PC 😊. A previous pair caused plenty of trouble, so the improvement stands out. When a product issue did come up, the replacement process was direct, which made the purchase feel much less stressful.

Verifizierte Bewertung

Nunjah

IE16 Bewertungen

Bewertungsquelle

9. Jan. 2023

Beautiful, good quality headset and mixamp. Not the same can be said about the software and the customer care team.

I ordered the A40 TR and the Mixamp Pro. I have no issues with these two products, as they look and feel and work as well as I expected them to. They're probably the best I've ever used in my many years of gaming. My problem has to do with the way my order was handled. I have placed my order exactly 1 week before Christmas Day, thinking it will arrive in time for Christmas. Their website says that the dispatch process only takes 1, maximum 2 days. While delivery to Ireland was supposed to be 3 days. That's a total of 5 business days from the moment you place the order, to the moment you're supposed to receive your items. In my case, dispatch process took 5 business days, while shipping with UPS took another 12 days. I even wrote to Astro Gaming customer support to ask them why dispatching the items was taking so long, and I am still to get a reply from them to this day. Another major issue is their Windows software that they have developed for the headset and Mixamp. The firmware upgrade functionality inside the app does not work. Whenever I try to apply the firmware update in Windows 11, it simply gets stuck at 0% and stays like that for infinity. This is a common issue, as everybody is flagging this down, on the web, and it's been a persistent issue since 2019, if I'm not mistaken. What are Astro doing to fix this? You guessed that right: NOTHING. It is a shame that such well made headsets have to come with such letdown from the software development team and the customer support team.

R M

GB146 Bewertungen

Bewertungsquelle

1. Sept. 2022

really enjoying my new astro a40trs

really enjoying my new astro a40trs. feels comfy, looks nice, and the mixamp doesnt give me issues on my pc. however, my old pair the white xbox bo3 editions would cause me so many issues on pc. the newer ones are perfect tho

Deco

GB2 Bewertungen

Bewertungsquelle

17. Aug. 2022

much better experience than logitech

much better experience than logitech. confused as to why considering astro is owned by logitech, nonetheless, had a good experience when product had an issue, sent it back, unfortunately i had to pay for the return which, is understandable. but sent me back a replacement for the issues, straight to the point.

Tryphon KiAB

FR3 Bewertungen

Bewertungsquelle

15. Juni 2022

Le casque A50 as un gros problème sur…

Le casque A50 as un gros problème sur le support de tête de le support Tech demande un retour du casque LIVRAISON PAYANTE. De plus attention à envoyer que le casque parce que tout carton ou autre équipement ne vous sera restituer. Société de plus en plus douteuse avec les années. Ont note une progression inexistante dans la gamme de produit. Ils modif un truc éclaté et disent Wow nouvelles gen... rendue sur la 5 eme gen de A50, je vous confirme que c’est ridicule en comparaison avec la 1ère gen. Peu d’effort d’amélioration et même de la dégradation sur certaine fonctionnalité tél que la taille des branches en support HP plus petite et un (clips) du support de tête made in Wish. Bref beaucoup trop chère pour la qualité du produit. Passe ton chemin frérot y as mieux ailleurs

Interested

GB2 Bewertungen

Bewertungsquelle

25. März 2022

Poor Warranty Service and Build Quality

Purchased astro a40 tr with mix amp for xbox brand new for £250 at time in 2019, after just over a year of ownership the headset would have a continous buzzing sound, so astro ask you to do trouble shooting steps which I did, still same issue, so asked me to send my mix amp, they sent me a "reconditioned" mix amp back even though it should have been brand new or a refund as stated under our consumer rights (uk) or atleast have a 12 month warranty on the part replaced but they dont offer that, so beware as any warranty claim is for reconditioned item and not brand new, so anyway they claimed they repaired/replaced the mix amp but headset was still buzzing, so they then claimed it was my xbox, so I got a xbox one x brand new and guess what the headset still buzz's, they then stated again it was because of my console even though it was brand new, eventually I gave up arguing with someone via email, by the way I got a xbox series x and the headset does the exact same, buzz's constantly unless you unplug the microphone, another issue is if you get the white headset and mix amp the colour of the headset goes yellow over time, my advice is stay clear or buy from somewhere that offers a long extended warranty because you will Need it. Total cowboys and not a reliable headset.

JustDF

GB2 Bewertungen

Bewertungsquelle

25. Aug. 2021

Astro A50 & Customer Service

Bought the Astro A50 and immediately began having problems right after plugging into the pc. The firmware refused to update after attempting both the microsoft store version of the Astro Command Centre software & the direct link to the ACC via Astro's official website. This led me to their customer support which i was appalled by!! initially i was going to have some patience with the headset and hope to find a firmware solution however, after talking with their customer service member (Andrew Radlett) and his lack of desire to help or come to a solution i knew immediately to return this £300 headset. He initially began blaming my pc which was purchased new this year and has had zero issues with any other devices etc. I wasn't willing to accept this as it clearly was an issue with either their software or their headset as after a quick google search i found plenty of other users with the same issue. He then suggest i borrow a family/friends computer to update the firmware on my headseat!? meaning each time i wanted to update to the latest firmware i would require another persons pc. I tried reasoning with him about how ridiculous this was and he proceeded to simply respond with an identical email asking me to do the same thing. He then proceeded to ask me for proof of purchase via receipt of my headset which i cannot understand why he would need this. All in all the headset looks and feels nice but the firmware issues combined with the worst customer service i have ever experienced.

Danny

GB18 Bewertungen

Bewertungsquelle

14. Juni 2021

poor sound quality unless you have them…

poor sound quality unless you have them one high volume which nobody can listen to

Astrogaming

Astrogaming

Astrogaming