Do orders usually arrive on time?

Experiences vary. Some reviewers describe next-day or otherwise timely delivery, while others report missed or delayed deliveries, sometimes without advance notice or tracking updates.

Can I contact customer service if there is a problem?

Some reviewers describe helpful, quick responses, but many report unanswered emails and phone lines they could not reach. Contact experiences appear inconsistent, particularly when customers need help with an order or product issue.

What if an item arrives faulty, damaged, or with missing parts?

Some reviewers say replacement parts or products were sent and issues resolved. Others report difficulty getting replies or arranging replacements for faulty, damaged, or incorrect items, so outcomes vary.

How do reviewers describe product quality?

Reviews are mixed. Some customers praise the quality of fitness equipment, trampolines, and tables, while others describe faulty or damaged items, incorrect parts, or products that developed problems after use.

Are returns and refunds straightforward?

Some reviewers report disputes over return conditions, deductions, or refunds, including delays or refusals. The reviews also include a customer who said a replacement was arranged promptly, so experiences differ.

Are delivery updates and tracking provided?

Some customers say they received clear delivery dates, dispatch updates, or tracking. Others report no delivery confirmation or tracking information, or no notice when an expected delivery was delayed.

Ist http://www.sportandleisureuk.com seriös? Bewertungen & Rezensionen

Ist http://www.sportandleisureuk.com seriös?

http://www.sportandleisureuk.com hat eine Gesamtbewertung von 2,2 von 5 basierend auf 3.918 Bewertungen. Die Bewertung setzt sich aus WebVouch (2,3 von 3 Bewertungen) und Trustpilot (2,2 von 3.915 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 42% vergeben 4 oder 5 Sterne, 58% 1 oder 2 Sterne. http://www.sportandleisureuk.com hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

Sarah Driscoll

1 Bewertung

Verifizierte Bewertung

vor 4 Tagen

hard to get help

honestly, the phone issue is what got me. i tried to sort out a problem by email and got nowhere, so it felt impossible to get help.

Verifizierte Bewertung

rivet

1 Bewertung

22. Okt. 2026

Pool arrived next day

The pool arrived the next day, with free delivery. Everything went as expected, so there wasn't much to fuss over.

Isobel Crane

1 Bewertung

5. Okt. 2026

a mat that can't be used

the trampoline mat was far too loose to use, and my emails went unanswered. not much else to do but leave a poor rating.

Tolga

IE20 Bewertungen

Bewertungsquelle

7. Sept. 2026

If you don’t want to end up as a victim, stay away of this brand.

Unfortunately, I made the mistake of buying a product from this brand. The item I purchased costs €600 and they mentioned that it will be delivered within 3–7 working days, but today is the 8th day and I haven’t received any delivery notification email or confirmation email. I’ve sent emails numerous times over the past week, but they haven’t replied at all. Furthermore, their phone numbers definitely doesn't work. In short, I have been scammed. If you do not want to experience the same problem, stay well away from this brand. I will also report this negative experience I have had to the relevant consumer protection bodies as soon as possible.

Jason

GB3 Bewertungen

Bewertungsquelle

6. Aug. 2026

I brought a pool table delivered as…

I brought a pool table delivered as they said on time red cloth black marks all over it all dark wood scratched to he'll big chip in wood sent em an email telling them nothing bck never use them again

Lucy Harwood

GB2 Bewertungen

Bewertungsquelle

7. Juli 2026

Brilliant company ordered a pool came…

Brilliant company ordered a pool came next day free delivery. Cannot fault this company ignore the bad review's people

Guest

GB13 Bewertungen

Bewertungsquelle

6. Juli 2026

If I could leave 0 stars I would

If I could leave 0 stars I would, I ordered a trampoline for my sons birthday, it came I up it up the next day, the mat that you bounce on is so saggy that my 2 year old is nearly on the floor when sitting on it it’s that’s bad. I’ve emailed 3 times and no response and it’s been over a week, I’ve tried calling and the phone lines are down? My child’s birthday present is taking up space in my garden and can not be used, she’s just looking at something she really water but can not play in it. The lack of communication is so poor not even an automated email has been sent, I will never use these again and don’t recommend anyone else to either.

Lorraine MacIsaac

GB1 Bewertung

Bewertungsquelle

3. Juli 2026

Trampoline

I bought a trampoline the other day from this company and delivery was really quick. I don't have much to fault them on other than the mat we got with it is the wrong size. It's probably just human error, I get it. The only problem is I can't get hold of anyone to arrange for the correct mat to be sent and the one I have at the moment to be returned. I have sent them several emails including pictures and a video of the ill fitting mat but no one seems to reply. Is there any other way of contacting this company? Obviously, the phone number doesn't work. If it wasn't for the mat being the wrong size I would probably give them 5 stars. Some other contact info would be greatly appreciated, if anyone has any? TIA We didn't have the wrong mat afterall, 4 of the poles were not marked and we put them in the wrong place! 🤦🏼‍♀️ They got back to us after sending them videos that they could see where the problem was. They have kindly replaced some of our springs that were overstretched. Trampoline is fantastic, kids are having a great time on it and well worth the money. Also quick delivery. They could maybe sort their phone issue though! 🙈

Kurt Smith

GB2 Bewertungen

Bewertungsquelle

2. Juli 2026

I was told the refund process would be…

I was told the refund process would be started over a week ago, no communication since. Genuinely questioning the authenticity of this company now. I think I have scammed. Will be going through the bank now to try claim my money back. Avoid this company like the plague!!! Nothing but con-artists

Amie Battams

GB4 Bewertungen

Bewertungsquelle

1. Juli 2026

Could have more ways to contact

Two boxes of my delivery were sent to the wrong place I did email and received responses, sometimes human error happens and I believe it’s what’s done to remedy it that counts and in the end I received my product but, if they had a working number I could have called I would have give five stars. (Not everyone can email). My product came with all the parts in good condition , instructions where not correlating with the numbers on the bolts but I managed to put it all together.

http://www.sportandleisureuk.com

http://www.sportandleisureuk.com

http://www.sportandleisureuk.com