N
Nina Kovac
1 Bewertung
No cash refund
The damage was reported, but a cash refund went nowhere; store credit was offered, and follow-up messages got no reply. REALLY frustrating.
Verifizierte Bewertung
Ozone
1,9
Ozone
Nicht verifiziertes Profil
Ist Ozone seriös?
Ozone hat eine Gesamtbewertung von 1,9 von 5 basierend auf 24 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (2,0 von 21 Bewertungen) zusammen. Auf WebVouch: 23 Bewertungen. 17% vergeben 4 oder 5 Sterne, 83% 1 oder 2 Sterne. Ozone hat dieses Profil noch nicht beansprucht.
1,7 Bewertung auf WebVouch
5
17 %
4
<1 %
3
<1 %
2
<1 %
1
83 %
23 Bewertungen auf WebVouch
1,7
5
17 %
4
<1 %
3
<1 %
2
<1 %
1
83 %
Omnibus-bereit
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
23 Bewertungen
1–10 von 2323 Bewertungen
1–10 von 23Ihr Vertrauen hat für uns Priorität.
Alle Bewertungen werden von echten Menschen verfasst
Unternehmen können Bewertungen nicht entfernen oder bearbeiten
Ihr Vertrauen hat für uns Priorität.
Unternehmen können Bewertungen nicht entfernen oder bearbeiten
alle Bewertungen werden von echten Menschen verfasst
Ihr Vertrauen hat für uns Priorität.
Unternehmen können Bewertungen nicht entfernen oder bearbeiten
alle Bewertungen werden von echten Menschen verfasst
C
cedar moth
1 Bewertung
Poorly packed
Items arrived damaged, with too little protection in the box. Felt careless and left me pretty disappointed.
E
Elin Voss
1 Bewertung
Wrong item
Wrong item, no useful fix. The replacement option was unavailable, leaving the order unresolved.
Verifizierte Bewertung
B
Bobo Bobock
HR1 Bewertung
Bewertungsquelle
Completely incompetent clowns
Completely incompetent. Half of the items arrived damaged due to not securing products in the package. I'll never order anything from this clown company.
F
Franjo Fort
HR4 Bewertungen
Bewertungsquelle
I ordered a desk from ozone.hr and it…
I ordered a desk from ozone.hr and it arrived scratched. I contacted support for a partial refund due to the damage. On May 14, 2026, their agent (Katitsa) offered a €15 compensation, but strictly as store credit for future orders. I replied the same day accepting the €15 amount, but explicitly demanded the money to be refunded to my original payment method (bank account/card), as I do not plan to buy from them again. This is my legal consumer right. Since then, they have completely ignored me. I sent follow-up messages on May 25 and May 26, but have received absolutely no response and no refund. They stop communicating the moment a customer refuses store credit and asks for actual money. Highly unprofessional. Avoid this store.
I
Ivana Madaric
HR1 Bewertung
Bewertungsquelle
Naručili smo Peppa Pig bicikle za kćeri…
We ordered Peppa Pig bicycles for our twin daughters. The girls personally chose the pastel green model with yellow wheels. Instead, we received green bicycles with bright pink wheels! To make matters worse, the bicycle model we originally ordered is now completely out of stock, and due to the urgency of the occasion, we do not have time for lengthy return procedures and a replacement delivery before the event. Sending the wrong items without any proper verification is extremely irresponsible, and as a result, our children ended up receiving something they did not choose at all. Avoid this seller!
M
Marta Bešlić
HR1 Bewertung
Bewertungsquelle
Bugarski lopovi i prevaranti
Kupila kolica 2u1 za bebu, jaje i sportski dio, slike toga su bile uredne, na sekciji kolica 2u1. Poslali mi kolica samo sportski dio i neka bugarska lopovka mi se glupa radila kad sam se žalila i pobrisali su kolica sa te sekcije i slike jajeta s tim kolicima koja su imali. Dan danas najgorkiji osjećaj online prijevare koji sam imala. Stoka.
A
aero eacte
HR2 Bewertungen
Bewertungsquelle
Bad waranty
On 27.09.2025, we ordered and purchased a Krups coffee machine through the Ozone.hr platform. The product was delivered a few days after the order. Already on 19.11.2025, the device stopped working and was reported as defective, and it was sent for service through your complaint system. After extensive correspondence, the device was returned to us damaged only on 23.02.2026, i.e., more than three months after it was received for service. Since then, for over a month, any responsibility or correspondence from your side has been completely ignored.
M
Mia
HR1 Bewertung
Bewertungsquelle
Sent me opened parfume which was…
Sent me opened parfume which was intended for a gift with no returning opened parfumes policy and offered me 5€ coupon and never resolved the issue
F
Filip
HR1 Bewertung
Bewertungsquelle
Positive experience
Good prices, a wide range of products and respectful staff replied within half an hour to my inquiries and quickly resolved the problem BOXNOW made with my package.
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