T
teafox
1 Bewertung
A messy store change
Store migration, lost points, and the wrong game. Emails went unanswered, leaving me with little way to sort it out.
NIS America
1,6
NIS America
Nicht verifiziertes Profil
Ist NIS America seriös?
NIS America hat eine Gesamtbewertung von 1,6 von 5 basierend auf 22 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (1,7 von 19 Bewertungen) zusammen. Auf WebVouch: 22 Bewertungen. 14% vergeben 4 oder 5 Sterne, 86% 1 oder 2 Sterne. NIS America hat dieses Profil noch nicht beansprucht.
1,6 Bewertung auf WebVouch
5
14 %
4
<1 %
3
<1 %
2
5 %
1
82 %
22 Bewertungen auf WebVouch
1,6
5
14 %
4
<1 %
3
<1 %
2
5 %
1
82 %
Omnibus-bereit
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
22 Bewertungen
1–10 von 2222 Bewertungen
1–10 von 22Ihr Vertrauen hat für uns Priorität.
Alle Bewertungen werden von echten Menschen verfasst
Unternehmen können Bewertungen nicht entfernen oder bearbeiten
Ihr Vertrauen hat für uns Priorität.
Unternehmen können Bewertungen nicht entfernen oder bearbeiten
alle Bewertungen werden von echten Menschen verfasst
Ihr Vertrauen hat für uns Priorität.
Unternehmen können Bewertungen nicht entfernen oder bearbeiten
alle Bewertungen werden von echten Menschen verfasst
A
Aurelia Ketter
1 Bewertung
emails went unanswered
email support went nowhere after I asked for help. Getting no reply left me with no clear way to sort things out.
Verifizierte Bewertung
G
Gavin Holt
1 Bewertung
Still waiting
My preorder never showed up, and repeated messages got no reply. That's a frustrating way to handle a purchase.
R
R. B.
DE25 Bewertungen
Bewertungsquelle
Dieser Deutschland hassenden Firma…
Dieser Deutschland hassenden Firma sollte es verboten werden Spiele im deutschsprachigen Raum zu verkaufen.
L
Leilani Steffens
US1 Bewertung
Bewertungsquelle
DO NOT ORDER FROM THE NIS AMERICA…
DO NOT ORDER FROM THE NIS AMERICA WEBSITE. I preordered Trails from Daybreak almost a year ago and the game has been out for almost a month. I received no update of shipping. At this point, I am viewing the situation as if I have been robbed from them. I emailed and called multiple times, no response. Don’t trust them with your money.
A
abby lamp
US1 Bewertung
Bewertungsquelle
They never respond
I preordered the Trails through Daybreak limited edition with the plushies in September of 2023. Game released July 5, 2024. I did not get my game. I emailed the company several times asking the status of my order and they will not respond to me. They didn’t respond to other people either. I just want my game. I spent $176 and I have a feeling I got scammed at this point.
A
Ahmet Düzgün
DE1 Bewertung
Bewertungsquelle
Shi´ttiest company ever
Shi´ttiest company ever. Needs 5 years to translate The Legend of Heroes: Kuro no Kiseki and bans other fan translations of the Game.
S
Samantha M
US2 Bewertungen
Bewertungsquelle
I have shopped with them for years and…
I have shopped with them for years and had no problems until they migrated to their store. I already had a game paid off, but had not received despite almost a month since it came out. No response from the the multiple emails I have sent out. They have a active Twitter presence but they refuse to answer emails. Their customer service has declined and I am furious how tone deaf they are.
S
Storm
US1 Bewertung
Bewertungsquelle
Customer Service Disaster
I've been ordering from this company for years and love the product they put out. However, their customer service and shipping/warehouse services are appalling. For some reason they decide to do an online store migration before their biggest game release of the year and botch it up. My rewards points were first off not applied to my purchase and have been removed from my account. Secondly when I received Trails into Reverie Limited Edition they shipped me the wrong game. Also, it arrived a week past its release date and they didn't send an invoice with it so I have no idea if this order was intended for me or not. I contacted support twice and it has been weeks now for my first email and I still haven't received a reply. Extremely disappointed and not sure I will deal with them again despite how good their games are, it is a real shame.
C
CloudStrifeaol.com
US1 Bewertung
Bewertungsquelle
Non-existent customer service
Company has no customer service department. They simply do not respond to support requests. They do nothing. They communicate all major news and information solely through Twitter instead of email. Preorders are not guaranteed to arrive on the release date. They're not guaranteed to arrive at all. This company does nothing for its customers. Literally nothing. Not even fulfilling orders. Stay away.
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