MY hat eine Gesamtbewertung von 1,4 von 5 basierend auf 30 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (1,5 von 27 Bewertungen) zusammen. Auf WebVouch: 29 Bewertungen. 3% vergeben 4 oder 5 Sterne, 97% 1 oder 2 Sterne. MY hat dieses Profil noch nicht beansprucht.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
A ban on my account came with no real explanation; support sent a rule reference and treated the decision as final. That was frustrating, especially after putting time into the game. I couldn't get a clear answer or a path to resolve it, so the whole experience left me wary of relying on their support.
Cheating is what put me off. In matches, it is hard to enjoy the game when hacks seem to go unchecked, and the push for premium upgrades makes competition feel tilted toward spending. I don't mind a game offering extras, but fair play needs to feel protected. Support hasn't given me much confidence either. When a problem needs attention, getting useful help seems difficult, which makes it harder to trust the platform. I'd rather spend my time playing than wondering whether a match is being decided by skill or exploits. For me, that takes the fun out of it. 😕
I paid for an in-game item but did not receive it, and the payment was still charged. When I contacted support, I received delays and unhelpful questions instead of a clear solution. My experience left me feeling that payment problems are not handled responsibly, so I will not purchase again.
ein Stern ist schon viel zu viel für diese Betrüger soll angeblich was bekommen haben habe ich aber nicht bekommen habe mit dem das geht wieder geholt und es wurde trotzdem noch mal bei Paypal abgebucht kann ich nicht verstehen NIE MEHR BEI DEN
Als langjähriger Spieler von Hustle Castle wird man vom Support nur hingehalten und mit sinnlosen Antworten und Fragen bombardiert bis man genervt das Ticket schließt Das scheint die Taktik der verantwortlichen Support Mitarbeiter zu sein Fehler beim Erhalt von Gegenständen und und oder Fehler beim Erhalt von bis zu 130,99 teuren items werden vom Support solange dumm hinterfraget oder fehlerhaft beantwortet geschweige denn das Abhilfe geschaffen wird Der Support von hustle Castle legt es scheinbar darauf an die letzten paar zahlenden Spieler zu vergraulen
They don't deserve any stars! Inconsistent, appalling, shocking, disgraceful as an alleged Games Platform. I had been playing 'Left To Survive' for well over 18 months, and spent a small fortune. I could have brought this game many times over by now. Firstly, buffering, then stated 'No Internet Connection', then crashed. Had to restart the laptop (as I have done many times). Went to log in. Took me back to the very start of the game, despite my username and password not changed. Contacted 'Customer Support'. What an audacious lie that is. There is no customer support! They give you a 'ticket', then you wait, and wait and no one gets back to you. Went through the Discord page to seek answers and was immediately put on a time-out. Tried to disable and delete my account, but it claims my password is wrong, despite my having changed it moments ago. Kept repeating the process, getting nowhere. I know customer loyalty never existed with this company, who claim they are based in Amsterdam. Over 18 months playing this game, buying the 'Offers' they constantly throw up on your screen, and at the end of it? Dismiss any knowledge of you, and they are on to their next victim! I implore anyone to leave this company 'MY GAMES' well alone. They are intentionally committing fraud, passing on your details to 3rd party organisations (for money), and don't deliver any kind of customer service-based relations. They should be taken to court and prosecuted! You will ruin your spare time, cash flow, and mental health associating with anything connected to this charlatan 2-bit fraud-oriented company! They will reap what they sow!
Tu paies et ne reçois pas la transaction et impossible de leur signaler, service client vraiment fait pour ne pas vous aider iu vous bloquer
Companies like this are what's wrong with gaming these days. Corrupt and manipulative. They grief their own customers, posing as real players, with the intent to get you to buy more pixels for premium prices. They allow hacks for this purpose as well. It's a dishonest and disgusting business model.
Miserable Leute ohne Seele.
I played War Robots but no more. They are only about the money. No customer support. Never correct any complaints. Stay away!!!
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