What do reviewers say about the controllers’ build and feel?

Many reviewers describe the controllers as well-built, comfortable to hold, and responsive. Paddles are often singled out for their feel and placement. However, some customers report receiving faulty units or having problems with buttons, sticks, or other controls.

Can I customize the controller?

Reviewers mention choosing options such as rear paddles, digital or mouse-click triggers, and Hall effect joysticks. One customer also noted interchangeable thumbsticks. Reviews describe these options, but do not establish which configurations are currently available.

How long does an order take to arrive?

Experiences vary. Some reviewers describe quick delivery, while others report waiting longer than expected for a controller to be built, dispatched, or delivered, with limited progress updates in some cases.

What happens if a controller has a fault?

Some reviewers say the team helped arrange a replacement, refund, repair, or other resolution. Others report slow or absent replies and difficulty progressing a return or refund, so experiences with after-sales support are mixed.

Do reviewers think the controllers are worth the price?

Opinions differ. Some reviewers consider the quality and features good value compared with other controllers, while others say the total cost, especially with added options, is high or close to that of competing premium controllers.

What do reviewers say about Hall effect joysticks and stick drift?

Some reviewers who chose Hall effect sticks say they were pleased with their performance and describe them as helpful in avoiding stick drift. Other reviews mention stick or joystick faults, so experiences are not uniform.

Are setup instructions available for mapping the paddles?

One reviewer said they could not find instructions for mapping paddles on an Xbox Series X controller and suggested clearer guidance. Another review also noted that mapping information was available for PS5 but not Xbox.

Ist IN CNTRL seriös? Bewertungen & Rezensionen

Ist IN CNTRL seriös?

IN CNTRL hat eine Gesamtbewertung von 4,1 von 5 basierend auf 102 Bewertungen. Die Bewertung setzt sich aus WebVouch (4,7 von 3 Bewertungen) und Trustpilot (4,1 von 99 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 83% vergeben 4 oder 5 Sterne, 17% 1 oder 2 Sterne. IN CNTRL hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

mothsignal

1 Bewertung

Verifizierte Bewertung

vor 4 Tagen

A good save

Glad they stepped in once I raised the issue; getting it sorted took some patience, but the replacement controller feels excellent.

Verifizierte Bewertung

Grace Holloway

1 Bewertung

Verifizierte Bewertung

18. Okt. 2026

Holding up well

The controller has kept working well over time, and the solid build is easy to appreciate. Very happy with it.

Verifizierte Bewertung

Julia North

1 Bewertung

15. Sept. 2026

Paddles feel great

Sturdy paddles and a really responsive feel - very happy 😊

James Coleman

GB3 Bewertungen

Bewertungsquelle

9. Sept. 2025

Decent

Solid quality on the product I purchased, truthfully I've had the product a long time now and it still runs as new, couldn't wish for better, and it makes life alot easier, definitely worth the pricing 💪 keep on doing the good work lads and lasses 💪

aodhan bryant

GB1 Bewertung

Bewertungsquelle

17. Juli 2025

Stealing

After the controller arrived, it broke after 1 day; it was sent back and I had to wait a month for the new one to be sent to me and it wasn’t even the right controller. Requested a refund they agreed on this; I sent the controller back and I haven’t had any response from them in again over a month. Abysmal customer service, a report will be submitted to trade and regulations authority - nobody should buy from this company ever.

Jonathan Slater

GB1 Bewertung

Bewertungsquelle

23. Juni 2025

Neutral

Took a while to get things right but when they did take action, it was quick and smooth, the new controller is actually ridiculously good

Chantelle Stewart

GB3 Bewertungen

Bewertungsquelle

12. Juni 2025

Bought a controller received it wasn’t…

Bought a controller received it wasn’t working sent it back got another one for the same thing to be wrong with it 2 controllers that hadn’t even been used both broken 2nd controller came was in a wet packaging also have emailed and tried to contact them for a refund to send controller back have been completely ignored near£300 is a lot to spend on something that ain’t even working.

Ayden Linehan

GB3 Bewertungen

Bewertungsquelle

4. Juni 2025

Poor service and communication but great product

The product it's self is really good and i am extremely happy with it... but the communication is terrible the build time said 7 days and was 3 weeks... I chased them to ask when I should receive or some sort of update.... I messaged all there platforms (discord Instagram Facebook) also there web site chat is none existent.... I was starting to think it was a scam....

Anom

GB1 Bewertung

Bewertungsquelle

21. Mai 2025

Controller was rubbish as wasn’t…

Controller was rubbish as wasn’t working as said so sent back for a refund support was also rubbish so went some where else also over priced for what it was

Adam Simmonds

GB8 Bewertungen

Bewertungsquelle

20. Mai 2025

Great communication and quick on…

Great communication and quick on getting things sorted

IN CNTRL

IN CNTRL

IN CNTRL