Clear answers first
Really reassuring to get a helpful explanation over the phone. The repair service was excellent too, and I felt confident leaving my console with them.


Console Repair London hat eine Gesamtbewertung von 4,9 von 5 basierend auf 294 Bewertungen. Die Bewertung setzt sich aus WebVouch (5,0 von 3 Bewertungen) und Trustpilot (4,9 von 291 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 98% vergeben 4 oder 5 Sterne, 2% 1 oder 2 Sterne. Console Repair London hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Bei 51 Bewertungen waren fast alle Bewertenden mit dem Gesamterlebnis sehr zufrieden. Viele berichten von schnell abgeschlossenen Konsolenreparaturen, oft innerhalb eines vereinbarten 90-minütigen Termins oder bis zum nächsten Tag, bei Problemen mit PlayStation, Xbox und Nintendo Switch. Häufig gelobt werden verständliche Erklärungen, freundlicher und sachkundiger Service sowie erfolgreiche Reparaturen von Problemen mit HDMI-Anschlüssen, Überhitzung, Lüftern und Festplatten. Mehrere Bewertende finden außerdem die Preise angemessen und schätzen die Updates zum Reparaturfortschritt....
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
Really reassuring to get a helpful explanation over the phone. The repair service was excellent too, and I felt confident leaving my console with them.
No unnecessary work, thankfully. My PS4 started working again after I left it with them, and they let me know no repair was needed rather than charging for one. That straightforwardness stuck with me; it felt like an honest way to handle the situation, and I appreciated it.
PS5 HDMI port fixed quickly... back to gaming without the fuss.
I found this place following a Google search for Playstation 5 repairs after my console suddenly stopped reading Blu Ray and 4K discs. Having never used such a service to get a console repaired, I was a little skeptical. But after reading positive reviews on here that are old and new, I thought I would give it a go. I was very glad that I did! The warehouse can be a little tricky to find but it is a unit within a building after a short walk from Stratford station; or even closer to Stratford High Street station on the DLR. If you’re having trouble finding the actual workshop, you can just call the number on their website and someone will guide you. The engineer who took my console was very friendly and fully walked me through what they would do, as well as a full breakdown on prices. It’s also great that they offer a “no fix, no fee” policy, meaning that if they cannot fix your console, you don’t have to pay a fee. The engineer advised me that he wouldn’t be able to look at it on that day, but said that it should be done the next day and he would give me a call the next afternoon to update me. He was true to his word! The next afternoon I received a call to say that he wouldn’t charge me the optional cleaning fee that I had agreed to as my console was pretty much free from dust. I really appreciated this and thought it was very honest, as perhaps other companies could just charge you for this to make an extra buck! A little while later that day, the engineer called me back to say that he unfortunately could not repair the disc drive due to circumstances out of his control. I was gutted but I thought it was no fault of the company or engineer. Thankfully, five minutes later, he called back to say that he took a shot in the dark and tried one last thing and it worked! My console was fixed! I was so glad that he persevered and tried everything he could, and now I have a working PS5 once again! I went to collect it a few days later due to a TFL tube strike. With generous opening hours, I was able to make it there before they closed for the evening. The engineer was very friendly and walked me through what he had done and I then paid the fixed fee that was even advertised on their website, so there were no hidden fee surprise charges! The company even offers a 12 month guarantee, so if the part fails again within 12 months, I can just take it back and have it repaired again for free. This review is quite lengthy but has certainly been written unprompted and by me, a human. I really wanted to give this company and the engineer the full credit it deserves as I had a seamless and positive experience, and I would certainly recommend and use them again if necessary. Thanks very much!
Excellent customer service
Excellent service – my PS5 overheating issue was repaired quickly and at a very fair price. The work was clearly carried out by an expert, and my console is running perfectly now. Highly recommend
Excellent service from start to finish. PS5 HDMI port fixed and console professionally cleaned within estimated time. Highly recommended.
Very knowledgeable and helpful on the phone. Excellent service. Sent my PS5 on Monday for a HDMI repair. Had it back by Thursday morning completely repaired and cleaned. Would absolutely recommend
I give them full stars because they fixed the charging port on my Nintendo switch within a day. No one else in London can accomplish that not even Nintendo.
Excellent service, fixed a power issue on my PS5 main board within 3 days when I was quoted 8 weeks elsewhere. Very friendly and helpful service, 12 month guarantee on the fix
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