Klaviyo review integration
Send WebVouch review requests from your Klaviyo flows
A connection that puts the review request inside the post purchase flow you already run in Klaviyo, so it arrives with the timing and the branding of everything else you send. It is in development.
What moves between the two systems
WebVouchInvitation created from inside the flow- What starts it
- A Klaviyo flow reaches the review request step.
- What WebVouch receives
- The profile email and the order reference the flow passes.
- What goes back to Klaviyo
- The rating the customer left, as a profile property you can segment on.
What the Klaviyo integration will do
Add a review request as a step in an existing Klaviyo flow.
Use Klaviyo timing and segmentation rather than a second schedule.
Bring review data back into Klaviyo profiles.
What you can do before Klaviyo ships
A Klaviyo flow can call an external endpoint, so a webhook action pointed at the WebVouch API already creates an invitation from inside the flow you run today. The reverse trip, review data landing on a Klaviyo profile, is what this integration adds.
How it will work
3 steps, in the order you do them. The connection lives in your business panel.
- 1
Connect your Klaviyo account
Authorise the account whose flows should be able to send review requests.
- 2
Add the step to a flow
Drop the review request into your post purchase flow, where the timing is already tuned.
- 3
Send review data back
What a customer rated becomes a property you can segment on for later campaigns.
When Klaviyo is the right choice
Worth waiting for when your post purchase flow already handles timing and branding better than a second system would. Let the store send the invitation when you have no such flow.
Klaviyo review requests, in depth
What the integration will add, and what a Klaviyo flow can already do today.
- 01
One flow, one email per order
Most Klaviyo accounts already run a post purchase flow whose timing and branding were tuned over months. The integration puts the review request inside that flow as a step, so a customer gets one message about one order rather than a second email from a second system. Until it ships, the same placement works through a webhook action pointed at the WebVouch API.
- 02
Klaviyo timing and segmentation, not a second schedule
Because the request lives in the flow, Klaviyo decides when it goes out and who receives it. Whatever timing and segmentation the flow already applies to its other messages applies to the review request too, with nothing to keep in sync on the WebVouch side. If you have no such flow, let the store integration send the invitation instead.
- 03
Review data back on the profile
The reverse trip is what the integration adds: the rating a customer left becomes a property on their Klaviyo profile, so later campaigns can segment on it. Today a WebVouch webhook can deliver review events to an endpoint that writes that property, which takes a developer once and then runs on its own.
Klaviyo integration questions
Yes. Add a webhook action to the flow and point it at the WebVouch API. It takes a developer once, and after that it runs as part of the flow.
Integration details last updated
