Klaviyo review integration
Trigger WebVouch review invitations from Klaviyo flows
Ask for a review at the right step in your post-purchase flow. Klaviyo controls the timing, and WebVouch sends a branded invitation using your approved template. Test the setup first, then follow each invitation from your business panel.
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What moves between the two systems
WebVouchValidate the request and schedule an invitation- What starts it
- A Klaviyo flow reaches the webhook action after a completed experience.
- What WebVouch receives
- The customer profile ID and email, an optional name, and the source, reference and completion time of the purchase or service.
- What goes back to Klaviyo
- An acknowledgement of the webhook request. Invitation results appear in WebVouch; ratings and review properties are not written to Klaviyo profiles.
What the Klaviyo integration does
Request reviews after a completed purchase or service.
Use your existing flow delay and a WebVouch invitation template.
Check your setup without sending email, then track invitation results.
How to set it up
3 steps, in the order you do them. The connection lives in your business panel.
- 1
Connect and choose a template
Authorize Klaviyo and select an active, approved WebVouch invitation template. New connections start paused.
- 2
Configure a flow webhook
Add a webhook action after the purchase or service is complete and your chosen delay has passed. Copy the receiver URL and secret from WebVouch, then map the customer, order reference and completion date from your event.
- 3
Test before enabling
Send a test webhook from Klaviyo and check its result in WebVouch. Once it passes, enable invitations and switch the webhook to invitation mode. You can pause sending from your business panel.
When Klaviyo is the right choice
Choose Klaviyo when an existing customer flow should control invitation timing. Use one invitation source per experience and avoid sending the same orders through your store integration too.
Klaviyo flow invitations, in depth
Keep invitation timing in your flow and manage review collection in WebVouch.
- 01
One invitation source per experience
Choose a completed-experience flow and pass its stable order reference. Do not route the same orders through both a store integration and Klaviyo. Recipient duplicate protection is conservative and may prevent repeat invitations to the same customer.
- 02
Klaviyo timing, WebVouch email
Put the delay in Klaviyo. Once the webhook is accepted, WebVouch checks the connected profile, consent, template and invitation allowance before scheduling delivery. The WebVouch template delay is not added again, and these invitations do not create follow-up emails.
- 03
Test first and follow the outcome
Connections start paused. Send a test webhook from your Klaviyo flow to check the customer and event mapping without sending an invitation. Flow activity shows which requests passed, were skipped or produced an invitation. You can retry a failed request when eligible, cancel pending work or pause invitations.
Klaviyo integration questions
Yes. Open Klaviyo in your business integrations, connect your account and select an active, approved invitation template. Configure and test your flow webhook before enabling invitations. Your WebVouch plan and invitation allowance apply.
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