What do reviewers say about preorder delivery times?

Experiences vary, but many reviewers report substantial delays, sometimes lasting months or years, and say estimated dates were moved back repeatedly. Some reviewers say their orders arrived promptly, but long waits are a recurring concern.

Do reviewers receive updates about delayed orders?

Many say they had to contact the business themselves and struggled to get timely, clear updates. Others report receiving an answer or delivery estimate after reaching out, so communication experiences are mixed.

What do reviewers report about cancelling orders and getting refunds?

Some reviewers say cancellations were followed by delayed or partial refunds, or that they had difficulty getting a response about money owed. Others describe receiving a refund or a respectful response to a return request. Reviews do not establish a consistent outcome.

How do reviewers describe shipping and packaging?

Some reviewers praise fast, careful shipping and protective packaging, and say items arrived in good condition. Others describe slow fulfillment, incomplete orders, or damaged items, so reports are inconsistent.

Do reviewers find the selection and prices appealing?

Some reviewers appreciate the product selection, easy-to-use ordering experience, and prices or sale prices. Others raise concerns about the value of a mystery-box item or say a delayed preorder was later available elsewhere for less.

Is customer support responsive when an order has a problem?

Reports are mixed, but many reviewers describe slow or unanswered messages and difficulty getting a clear resolution for delayed orders, cancellations, or refunds. A few reviewers report helpful, respectful, or quick responses.

Are pickup orders reported to be quick?

One reviewer described a pickup order as ready in under half an hour. The reviews provide little additional information about pickup experiences.

Ist MHS seriös? Bewertungen & Rezensionen

Landon Pierce

1 Bewertung

vor 6 Tagen

Still no resolution

The preorder was cancelled, but getting the money back went nowhere; my messages got no response, and I still had no clear resolution.

Oona

1 Bewertung

Verifizierte Bewertung

13. Okt. 2026

updates took chasing

the preorder estimate kept shifting, and I had to ask for updates instead of hearing anything on my own. The item did eventually arrive, but the wait and chasing for basic information left me frustrated. A little more communication would have made this much less of a headache.

Verifizierte Bewertung

Elizabeth Schmidt

US1 Bewertung

Bewertungsquelle

31. Mai 2026

SCAMMERS

SCAMMERS! I ordered my arcane funkos back in November of 2023. I ordered each one and patiently waited for shipment information. After a year, I requested a refund. They told me they would give me a refund and would ship the items they had in stock. I received two funkos and no refund. The customer support is terrible. No one will give you an honest answer. Getting them to actually respond is like pulling teeth, they REFUSE to answer. I need more people to be alert that they’re a scam. As of now, they’re still doing preorders for the arcane funkos with false shipment dates. Horrible company. Horrible people. I hope they get what’s coming to them.

Marthie Kidty

US1 Bewertung

Bewertungsquelle

18. Mai 2026

Scam

Scam! Pre-ordered funko shirts. Got delayed delayed delayed. Then they canceled the order and now I cant get a refund. No response to emails, no number to call, nothing. Ive been trying to get a refund for over 6 months now and nothing.

Caroline

IE2 Bewertungen

Bewertungsquelle

20. Apr. 2026

They will leave you hanging

I pre-ordered The Owl House funko pop bundle as a gift to a friend from this seller. A disaster. After waiting 2 years, my friend reached out and asked about this gift and to my mortification realised the funkos in question had been released for over a year at that point. I know mistakes happen, so when I initially reached out to the seller I was asking on the status and when they expected these to ship. I was told it would be ‘soon’ and to watch the website for updates. I patiently checked the site for an additional 3 months, and the site provided no meaningful updates. It simply as if the ‘shipping’ date for the bundle was getting pushed out a month at a time as soon as the previous month ended. I reached out again asking for a firm deadline on shipping, or for a refund if they could not fulfil the order. (Again, I emphasis this is a year after I know the funkos were released). I was told they would ship what they had, and refund what I was otherwise owed. This seemed reasonable, but I would regret not pushing for a complete refund anyway. One funko arrived. Out of a set of 5. I had anticipated not getting the chase figure, but to only have one of the set when the rest were still easily available from other sellers made me think the company made no put effort into truly resolving this order at all. So I waited for the refund to come through so I could source the funkos myself. I waited over 2 weekes and I heard nothing, so again I had to reach up and press for the refund. I calculated I was owed at least $60 to cover my loss from an order of $92.50. When the refund came through it was $50. I was charged $29 (shipping was charged at $13.52) for a funko that— even at launch— was never cost that amount and, by the time it was shipped to me, was being sold for $14.99. A scam. I would not trust purchasing anything from this company, and definitely would never pre-order anything. The replies were minimal, barely helpful, never committed to any timeline for resolution, and I felt I only got as much as I did because towards then end was because I kept emailing. I successfully ordered 3 of the outstanding funkos elsewhere and had them delivered to my friend within the week.

Tracia Miller

US1 Bewertung

Bewertungsquelle

13. März 2026

It's been 2 years since I preordered…

It's been 2 years since I preordered Gear 5 Luffy and Tengen chase bundles. When I inquire about my order "Julio" does not give a straight answer. I'm looking into ways to report this business for scamming and getting a full refund. STAY AWAY!!

maggie ritchie

US1 Bewertung

Bewertungsquelle

26. Feb. 2026

They are a horrible business

They are a horrible business, they have an AI chat email response and after a year, they finally cancelled my preorder, yet haven't refunded me! Theyre phone is disconnected and they dont respond on socail media... DO NOT BUY

randa

US1 Bewertung

Bewertungsquelle

31. Jan. 2026

Scam

Preordered a Spiderman NWH pop and have yet to receive it. They finally cancelled my order but won’t answer emails about a refund. Their number is out of service too.

Ken Betancur

US5 Bewertungen

Bewertungsquelle

11. Nov. 2025

Terrible Business Practices

It's shameful that every story seems to be the same and I had the same exact experience - I preordered the Funkos months ago. Asked for an update multiple times after my wife and I saw the preordered Funkos on display at a Barnes & Noble. It's like pulling teeth with Julio - "they haven't come in yet, see our preorder chart." And it's a snip of an Excel spreadsheet showing a few items with various dates, all of which have already past. I figured enough is enough, I asked for a refund, and I guess (as someone else mentioned) he *had the products the ENTIRE time, in hopes you would forget about it.* I'm now getting 1 of the 4 Funko's I preordered and will hopefully receive a refund on my other 3, but I'm not holding my breath. Absolutely shameful. Your store is in the Rio Grande Valley, I have huge respect for the people there. You are doing an absolute dis-service to the entire south of Texas by pulling this kind of sham.

Laccki

SI1 Bewertung

Bewertungsquelle

14. Okt. 2025

A big time scam

A big time scam, paid my order 1 year ago OCTOBER 2024, the shipping date was promised DECEMBER 2024, it then changed to MARCH 2025, and today its OCTOBER 2025, A YEAR LATER, and there is still nothing happening. The shipping date constantly changes. Have been writing to them via email and they dont really seem to care. When are my items coming ???? or my money ???

MHS

MHS

MHS

Ist MHS seriös?

Bewertungsübersicht

52 Bewertungen auf WebVouch

52 Bewertungen

52 Bewertungen

Ihr Vertrauen hat für uns Priorität.

Ihr Vertrauen hat für uns Priorität.

Ihr Vertrauen hat für uns Priorität.

Still no resolution

updates took chasing

SCAMMERS

Scam

They will leave you hanging

It's been 2 years since I preordered…

They are a horrible business

Scam

Terrible Business Practices

A big time scam

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