Ist NIS America, Inc. Europe seriös? Bewertungen & Rezensionen

driftwood

1 Bewertung

vor 1 Tag

A rewards perk

A little extra value... The rewards are a nice perk when buying limited editions, even if the prices run higher than elsewhere.

paperkite

1 Bewertung

Verifizierte Bewertung

21. Okt. 2026

Damaged cases

The game cases arrived damaged, and my follow-up messages didn't lead to a useful fix. That was a letdown.

Verifizierte Bewertung

Gideon Park

1 Bewertung

Verifizierte Bewertung

2. Okt. 2026

A preorder done right

My order arrived when expected and was packed well, which is really all I ask for from a preorder. No drama, just a game turning up in good shape.

Verifizierte Bewertung

Pedro Gomes

PT12 Bewertungen

Bewertungsquelle

1. Nov. 2024

Game not delivered on time and with the wrong name

I warned NISA Europe about the not receiving the game on time, game was,t reveived on time. I warned NISA Europe about the code the name was necessary to be delivered on the right address, no code on the name, another delay. NISA Support banned me after i told the they were incompetent. Terrible company, never buying from them again.

David Park

CH1 Bewertung

Bewertungsquelle

9. Mai 2024

Never had an issue

Regularly preorder games directly from NISA, especially because they do limited editions. It's a bit more expensive that buying standard editions, but they offer a good rewards system. The games I've bought have always shipped on time (even when preordered months in advance), and are always well-packaged. The odd times I've contacted support (only for queries, never had an issue), the response has been fast and polite. Overall, no complaints here.

NUNO MARTINS

PT9 Bewertungen

Bewertungsquelle

27. Dez. 2023

Costumer service bad... They stoped answer

I bought two pre orders, when the second was out, I wait a long long time to receive the two games, even after the second one was out. And I was disappointed when I received the package with a poor box and one of the games had a big dent on the box and the second one has a broken Ps5 plastic box for the game. How the send a broken box without checking? I ask for help and they ignored after a lot of emails. I think it's overpriced for the Lower service... So sad.

Marco D. Catania

IT18 Bewertungen

Bewertungsquelle

3. Juli 2023

Horrible support and money lost

I contacted the support to ask if it is possible to change the shipping address of a limited ordered by them (a simple change of street, always in the same city). And they, without asking me for any confirmation, decide to solve my problem by canceling my order close to the day of release asking me to order another copy, which is impossible since the limited has been out for days ... And what's more, the card with which I paid had expired, so their refund I don't even know where it should ever go to me. But I ask myself, is it normal to make such decisions without even asking the customer for confirmation? I had contacted support to get help, not to create two new big problems. I wonder how I should do now to have not so much the limited that by now they have canceled it, but at least my money back...

Haydn dalton

GB22 Bewertungen

Bewertungsquelle

29. Mai 2023

Two games ordered. No issues.

I’ve ordered two games from them and both have arrived exactly how they said they would and in the intended time frame at a great price. Looking at the reviews things can go poorly but nothing has so far!

Aidar

KZ2 Bewertungen

Bewertungsquelle

13. Apr. 2023

Terrible customer service.

Disgusting. They flagged my account for no reason and any order I placed gets cancelled automatically with the reason being "fraud". They also don't bother explaining why exactly they placed my account "on hold". I placed 6 orders before that they shipped just fine. I guess they're salty that I asked to cancel my 7th order since they were taking too long to ship it.

steven trevitt

GB13 Bewertungen

Bewertungsquelle

16. März 2023

Don't order from NIS Europe absolutely terrible customer service

Ordered for the first time as the prices was one of the best around for disgaea 4 ( ps4) and 2 other games. Arrived with the packaging being damaged and also 2 of my games disgaea being one of them the cases was smashed and even the plastic cover and the game art cover was ripped. I emailed NIS as soon as I seen what happened and after finally contacting me on the 3rd march they offered me £1.10 store voucher credit!! After asking for a replacement case / cover art or even 2 new games through 3 new emails from me and I even sent the proof again of the damage they have now just Responded today with the same copy and paste email saying here £1.10. Absolute joke and I would tell anyone to stay away incase this does happen as you pay for postage which cost me £5!!

NIS America, Inc. Europe

NIS America, Inc. Europe

NIS America, Inc. Europe