Nexon America hat eine Gesamtbewertung von 1,2 von 5 basierend auf 92 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 2 Bewertungen) und Trustpilot (1,2 von 90 Bewertungen) zusammen. Auf WebVouch: 52 Bewertungen. 2% vergeben 4 oder 5 Sterne, 98% 1 oder 2 Sterne. Nexon America hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 50 reviews, most reviewers were dissatisfied with the overall experience. A few express attachment to particular games, including MapleStory and V4. One reviewer says an account-related request was handled within a day....
The dominant complaints concern customer support, with reviewers describing unanswered requests, generic replies, and little explanation or resolution for account bans and other problems. Many criticize monetization they view as pay-to-win or overly focused on spending. Some also report game bugs, difficulties logging in or accessing support, and disputes about charges or refunds.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
A patch brought new bugs, and trying to get a useful answer about them went nowhere. I've played these games on and off for years, but the lack of clear communication makes it hard to stay invested. I expected more care for the people spending time in the games.
The account login kept me from getting a bug report through, even after I completed the linking and verification steps. An invalid-user message gave me no clear path to support, so I was left stuck with the issue. For a game site, that turns a simple report into a frustrating dead end.
-30 stars. community isn't that nice. first thing administrators do is fraud your transactions, and hit-and-runs. Maplestory GM, and administrator named Duey, Dyno, and Detrivance from Maplestory goes around cussing at 500 players in chat, then goes cursing like its nothing, then brainwash players to do the same. Their attitude is a malice jack, they gotta fix it up.
Good at making a descent game garbage at making a functional website. Even linking accounts and going threw 20 other steps like two factor authentication it still wont let you login to send a support ticket to report a bug. All you get is "invalid user". No other company ive delt with on the planet has this issue. Entire support team/website designer whoever is the problem needs replaced or trained better.
Just a shit company. Who ever spend a dime with them is just brainless. why would u spend money on a sht company who doesn't even care about it's player. Honestly I hope they brankrupt soon.
You'll get banned for no reason other than being reported, how beautiful a system in which the GM's have their thumbs up their --- They'll claim toxic behavior over the smallest thing you could be nice but god forbid you ever stand up for yourself or try to lead a party. People on this game are snowflakes and whiny and want to see people fail for no other reason then to satisfy their sick idea of being a Karen. This is why 96% of the reviews here are 1 star. Get your crap together Nexon. I grew up playing Nexon games now I am an adult and you still don't have it together.
This company doesn't deserve players money. Played the game from time to time for over the decade. Bunch of bugs and 0 helpful communication with players. You will have a terrible time playing Nexon games so I would suggest spend your valuable time and money on another company's games. Don't torture yourself with this awful company.
I'm a British Citizen & as such I'm getting sick of the Americanised version of English being pushed as English, it's no where near English, English as a whole is a language built up of other Languages essentially of European Origin, us Brits Spell words like Favourite, Colour & Honour, Centre, Theatre & Metre, Customise, Socialise & Personalise with a U, RE or ISE due to their French Origin, spelling things the American way but having British people doing the dialogue & what not is Disrespectful to all those countries plus people of the past that helped to create it, Americans have no respect for the Languages meaning, English (England), American English plus Pidgin, American English is a Fraction of what actual English is, Companies like Microsoft, Google, Facebook, x (Twitter) will never understand!! people need to respect Countries, Cultures, History & most importantly their Languages as they're the most important parts of any Country!!
this company is so awful at handling everything and not to mention doesnt care about the community, customers and players who are playing the game!! and doesnt hear any complaints if there is problems! not to mention its only goal is ''Money, money money'' like a greedy they are!! this company should shutdown permenantly!
Terrible customer service, I have had account issues with TFD, raised a ticket ages ago and had nothing back. Terrible company. Will not be playing another game from them or spending money on another game ever again.
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