KIXEYE hat eine Gesamtbewertung von 1,9 von 5 basierend auf 16 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,7 von 3 Bewertungen) und Trustpilot (1,9 von 13 Bewertungen) zusammen. Auf WebVouch: 16 Bewertungen. 0% vergeben 4 oder 5 Sterne, 81% 1 oder 2 Sterne. KIXEYE hat dieses Profil noch nicht beansprucht.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
the game had a fun stretch, but new additions seemed to throw its balance off. That took some of the enjoyment out of it. Past decisions also made it harder to trust the company, so the good parts don't quite make up for the frustration.
ugh, the game keeps crashing even with a solid connection. hard to enjoy when it won't stay open.
not recommend Kixeye. Their past mistakes have caused serious losses and frustration, and they have completely lost my trust. In my opinion, this is a company people should stay away from. :::
Support went nowhere after the game broke, leaving the issue unresolved. 😕
The Game crashes all the time and I have FiOS with 1 gig
Kixeye allow 12 year old to play war commander ,the 12 year old posts profanities that an adult would not . The game name is coyote and id 5588381. surely a duty of care towards this young person should be forthcoming and removed from an adult environment .
I wish I could give this company a negative score. This is the poorest customer service you will ever experience 9 days waiting for support from them regarding their broken game. You cannot create new accounts and if you report it they don't fix it. Honestly the poorest managed peice of shit company on the planet. The entire player base hate the company for their lack of support etc etc. Honestly I cannot write enough bad things about this company - Pray that you never ever cross paths with them in your life!
I play War Commander Rogue Assault. KIXEYE can't seem to control the hackers or just don't want to. The offense and defense is completely out of wack. I've upgrades several of the game features that don't work the way its supposed to work. There is an official discord server and we're giving instructions about the game. Klutch told us all to write to customer service to get our resources that have confirmed hackers. There is this instant win hack and it's been used against me several times. Lost tons of resources to these hackers. It's gotten so bad that I've not renewed my subscription.
I don't recomand to play any of theyr games, Pay to Play is there system. Even if you pay for a unit they will nerf it, if you pay for something else they gonna set it to zero. They go until they force you to pay. Poor customer support and so on. Shortly invest your money somewhere else, theyr games doesn't worth.
and this is what I mean. I have never granted anyone else access to my account. This is against my rule because you then provide multiple access points. Once again it is very easy for you to say that a player is responsible for his account. However, there were or are many leaks. which is very rude that you also see that I have invested a lot of money in this game in the past while there were many glitches. This is a form of not providing proper protection to players and a certain form of theft or internet crime. you say again...the player needs to be punished and the hacker did a good job. I increasingly suspect that you know more about it but tolerate this. think for a moment about the fact that a player spends money on a game and then has to use tools willingly?? is that really the case? So first I invest in a game and then have to set up tools, codes or the like at great risk of losing everything? but it is good. I am going to work on you because I am sure that many people are or have been victims of this. the game was nice but your policies and service are of very poor quality. not professional but far from amateur. I am therefore submitting a complaint to you. and then one more point. do you still maintain this position? then I will also sue you on the basis of privacy law... my data and that of others who have been banned by you should have been deleted in accordance with all guidelines. 1 too little protection for us as players. 2 privacy violation 3 accept money from players who want to invest and have nothing in return. 4 You had hosted this game on Facebook, which also appears to be very sensitive when it comes to hacking. I would rather have all my money back that I put into this beautiful game and then say goodbye to you forever. you now know my two options. Cedrick (War Commander) Nov 24, 2023, 10:36 PST Greetings Commander, Thank you for contacting KIXEYE Customer Support. We have determined that you have been cheating and as such have permanently suspended your account. I have reviewed the reasons for your suspension and verified they are accurate and definitive. We do not tolerate cheating of any kind in War Commander. This is detailed in our Terms of Service, which you agreed to when you installed the game. You can review our terms of service here. Note that you are responsible for account security; it is still considered cheating if someone else gains access to your account and cheats on it. Because your account will remain suspended, Customer Support will no longer respond to support tickets from this account. Best regards, Cedrick KIXEYE Customer Support
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