Really disappointing
Really disappointing. The payment went through, but I was left waiting for a code and couldn't get a reply when I asked about it.


Gamesrocket.co.uk hat eine Gesamtbewertung von 2,9 von 5 basierend auf 459 Bewertungen. Die Bewertung setzt sich aus WebVouch (3,0 von 3 Bewertungen) und Trustpilot (2,9 von 456 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 57% vergeben 4 oder 5 Sterne, 34% 1 oder 2 Sterne. Gamesrocket.co.uk hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 51 reviews, opinions about the overall experience are mixed, with more five-star than one-star ratings. Many reviewers praise the low prices and quick delivery of game codes, sometimes receiving them within minutes. Some also describe checkout and downloading as straightforward....
However, some customers report missing, delayed, incorrect, or nonworking codes and difficulties downloading or activating games. Several describe trouble reaching customer support, including unanswered messages and unresolved requests for help or refunds. A few were surprised by identity verification requests or experienced delays while waiting for verification.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
Really disappointing. The payment went through, but I was left waiting for a code and couldn't get a reply when I asked about it.
The purchase went smoothly, but I’d be less sure what to do if something went wrong. Support seems like the weak spot.
The price was better than other places I checked, and the game code arrived almost straight away... it activated without trouble and started downloading soon after. Exactly what I needed for a digital purchase, with no awkward steps or waiting around.
They will send the game I'm sure about that but I'm not certain the customer service even exists. I needed a emailed receipt for proof of purchase which I communicated via email several times over 2 weeks and no reply. Furthermore I called the customer service office which is based in Germany and I was on hold for 15 minutes which cost me 5 pounds and then the call just ended. All in all I think the games are reliable but if anything does go wrong I wouldn't count on help.
Bought a game, receive a verification code that didn't work and a pending "verification" that stopped me from getting my game
Biggest load of Crooks going, product ordered and paid for but no redemption code sent. Various emails and social media contacts all unanswered. Still awaiting either the product or a refund, PayPal dispute launched.
I tried to buy a key on the website. After the payment was successful they refused to send me the keys that I paid for and they asked for personal documents like ID-card and passport. (Requesting photocopies of these documents are highly illegal in my country.) I immediately blacklisted the site and reported to paypal. (My only problem is: Why can't they simply ask for these documents BEFORE the payment? If I had known that, I wouldn't have made the payment. I feel scammed and forced now, because I paid for something that I will never get.) Again, avoid these scammers..
No help from the staff and never got a refund for a game that never worked. NEVER using this service again.
It was the wrong game
Instant service and delivery
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