A shipping notice, then nothing
Weeks without the parcel, even after a shipping notice arrived. I couldn't get a useful answer about where it was.


Gameoutfitter hat eine Gesamtbewertung von 2,0 von 5 basierend auf 14 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (2,3 von 11 Bewertungen) zusammen. Auf WebVouch: 14 Bewertungen. 7% vergeben 4 oder 5 Sterne, 93% 1 oder 2 Sterne. Gameoutfitter hat dieses Profil noch nicht beansprucht.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
Weeks without the parcel, even after a shipping notice arrived. I couldn't get a useful answer about where it was.
Not the game expansion I expected... The substitute was a printed version instead of the pictured tiles, and asking for a full refund didn't resolve it; I had to involve my card provider. I would have preferred being asked before anything different was sent. A disappointing way to handle an unavailable item.
I never received my order, and my emails went unanswered. The lack of tracking and communication made me seek a refund through my payment provider. I would not buy here again.
Well I ordered something on April 23rd and It started shipping April 26th. It took the full 7 days shipping to get here. Good considering I ordered 3-7 days. I'm not sure what most people are talking about but these people really got there act together. I had ordered 3 board games that all came in one box and perfect condition.
No reply from emails and on a Friday morning, an answering machine??? I ordered on April 3 or 4. It's April 30 and I have no product despite that the tracking says that it was shipped on April 5th (any math says that more than 7 days have passed even if you don't include weekends, holidays and all Fridays. Oh yes, and even if you include Tax Day as a day off too! Good thing that I used AMEX since they will give me a credit and pursue it...I think that this is one for the Attorney General! I shouldn't have to give 1 star - it should be "0" Stars!!!
This company is the worst company I've every delt with... I made an order on the 15th of Feb. and perchased a 3-7day shipping... I did not receive an email like they said quote "We will contact you promptly if there are any issues with your order." They finally sent me an email on the 12th of march saying it was sent.... I still haven't received my product.
It has been five months since my order, and after lots of emails: no word if I will ever get what my order. I honestly do not know how they stay in business if you never get what you order with no response to any emails, no matter how many you send. NEVER EVER ORDER FROM THIS COMPANY!
Ordered 4 games on Dec 14th with 6 days shipping. I requested a refund becuase they never sent items as of Dec31st. No response. I had to create a paypal claim to try and get my money back. GAMEOUTFITTER=Ripoff
I game GameOutfitter.com ample opportunity to provide a full refund for an unfilled order. Only a partial refund was provided. I had to have my CC company intervene. I ordered a game expansion of quality cardboard tiles, pictured on their site. They did not have them in stock, and instead printed freely available PDFs on cardstock, and mailed them as a substitute item without consulting me. When I explained this was unacceptable and requested a full refund, the response was "Refund for item per return policy; it is not necessary for you to return this item and I have waived the restocking fee.". However, the refund was not complete. After multiple attempts to contact the company directly and via Paypal, there was no response.
Before my last 2 - 3 purchases I have been happy with gameoutfitter.com, but the lack communication from the store and them failing not to return my emails has led me to be unlikely to shop from there again, despite of the low prices.
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