Still no clear answer
The promised dispatch kept shifting, and I couldn't get a straight answer about when the jersey would leave. That made the purchase FRUSTRATING.


G2 Esports hat eine Gesamtbewertung von 2,7 von 5 basierend auf 14 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (3,2 von 11 Bewertungen) zusammen. Auf WebVouch: 14 Bewertungen. 21% vergeben 4 oder 5 Sterne, 79% 1 oder 2 Sterne. G2 Esports hat dieses Profil noch nicht beansprucht.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
The promised dispatch kept shifting, and I couldn't get a straight answer about when the jersey would leave. That made the purchase FRUSTRATING.
another jersey order left hanging. updates never led to a clear resolution, and canceling wasn't an option.
a missing jersey turned into weeks of silence after several messages. support stopped replying, so getting the money back meant opening a card case. that left a pretty poor impression, especially when one item from the order never arrived. not worth the hassle of chasing a basic delivery problem.
I am a loyal fan of the G2 Esports team and I bought a lot of jerseys there sometimes with customization or not and they do not disappoint. However, it happened that their delivery time was long because the new collection just dropped but they were communicative. They even added some goodies in order to apologise.
Ordered a Jersey for IEM Cologne. Now 1 1/2 months after the event, the jersey is still not delivered, and they refuse to let me cancel the order.
They sold the bag and got rid of king esport racing driver G2 Robbie. He was the only reason I supported the G2 team and they sold their valorant team as well
One word to describe: terrible. I ordered a jersey on August 9th which was supposed to be shipped within 10 working days. After this time, with no news regarding my order, I emailed customer support. They told me it would be shipped within 2 weeks. 2 weeks later, after another email, they finally told me that the jersey I ordered was out of stock (but still for sale on the website - how does that make sense) but they were expecting replenishment. After 27 emails with them and a wait of more than 5 months, I finally received my order - should I also mention that they offered me a refund of 10% which I also had to remind them to actually refund me since they did not process it after 3 weeks.. I have never experienced such a terrible service, the worst part is the lying from their support agents who kept on saying that I will have my order within a maximum of 2 weeks. We might not have the same counting education.
Ordered a jersey almost a year ago, to this day I have not received it. Support always tells me it will be shipped within the next 10 days just for me to wait another 2 months until I write them again. Pure scam, sad.
If I had an option for no stars I would choose none. I ordered a jersey which was supposed to arrive after 2 weeks, 11 weeks later I still had no update and no product, throughout this time I emailed 4-5 times to be told different dispatch dates each time, the order never turned up and the last email I sent never got responded too, the only time I heard back after the 4th email was for a refund. I will NEVER use this site again.
I ordered a gaming sleeve, it was horrendous quality, smells really bad, the sleeve felt like it was made from plastic from plastic bags from a Chinese restaurant and the rubber, which was supposed to be sliding on my mouse bad was just scratching it really badly. I sent it back, as a regular return after support guided me how to return it, but the package never arrived and it simply got sent back to me. Now they want me to send it to the same address again, without any changes? I asked for different approaches, maybe a return label or anything but no answer. All in all, it was a huge waste of money and the returning is made extra hard so you just give up and they keep the money.
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