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freeleaguepublishing.com

3,9

Ist freeleaguepublishing.com seriös?

freeleaguepublishing.com hat eine Gesamtbewertung von 3,9 von 5 basierend auf 14 Bewertungen. Die Bewertung setzt sich aus WebVouch (5,0 von 3 Bewertungen) und Trustpilot (3,6 von 11 Bewertungen) zusammen. Auf WebVouch: 14 Bewertungen. 57% vergeben 4 oder 5 Sterne, 43% 1 oder 2 Sterne. freeleaguepublishing.com hat dieses Profil noch nicht beansprucht.

Bewertung abgeben
3,4 Bewertung auf WebVouch
14 Bewertungen auf WebVouch
5
57 %
4
<1 %
3
<1 %
2
14 %
1
29 %
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.

14 Bewertungen

1–10 von 14

Ihr Vertrauen hat für uns Priorität.

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E
Evelina Sutter
1 Bewertung

Lovely on the shelf

The books are lovely to leaf through; the care in the art and production really comes across. A pleasure to have on the shelf.

Verifizierte Bewertung
P
pebble
1 Bewertung

A human reply

Got a genuinely helpful answer, and the exchange felt personal instead of scripted. It took a little longer, but the care came through 🙂

Verifizierte Bewertung
M
Mara Lind
1 Bewertung

Helpful support when I needed it

I made a mistake during a transaction and expected a frustrating process, but support responded quickly and explained what to do. They provided the digital product and took the necessary steps to correct the problem. The communication felt personal, professional, and genuinely helpful, so I would feel comfortable ordering again.

Verifizierte Bewertung
J
Joakim
SE6 Bewertungen
Bewertungsquelle

Wonderful customer service

Some of the best customer service I've ever experienced. It might take a bit longer than other companies, but It's always very personal, professional and helpful.

V
Vss
DK3 Bewertungen
Bewertungsquelle

I entered incorrect information during…

I entered incorrect information during a transaction and the customer support was very helpful and very fast in providing information, the digital product and taking all the necessary actions to correct my mistake.

A
Antonio Pio Ciavarella
IT2 Bewertungen
Bewertungsquelle

Order messing

They handled my order very poorly without contacting me to say one of my book was out of print and putting my order on hold indefinitely. I discovered it 2 weeks later only by asking why my order wasn't shipped. Then, whitout asking me how to proceed, they refunded me one of the two books in the order without changing the amount of shipping (obviously too much for only one book) and wihtout asking me if maybe I would have liked a sustitution. Clearly customer management is not their job

M
Mandrew
DK9 Bewertungen
Bewertungsquelle

they will make you waste your time

they will make you waste your time on driving 1+hours instead of let you choose where your package will be shipped to.

P
Peter Sotos
US1 Bewertung
Bewertungsquelle

Shipped only part of an order due to…

Shipped only part of an order due to out of stock issues, but doesn't consider it important enough to let me know. Order arrives missing items, no email, no nothing. Also, they actually REMOVED the order tracking site they had so now you have to email to find out WTH is going on with your order. They are seriously going backwards in Customer Service improvements...

M
Matt Jones
US3 Bewertungen
Bewertungsquelle

Great Games, if they ever actually send them to you

As with others, amazing games but terrible service. I live out in Singapore so expect some delivery issues but I've placed orders with FL that only get despatched 6- 8 weeks later after begging the customer service to give me some kind of update. As far as I can tell, the issues are with their distributor who will just sit on an order until they are forced to send it. My latest experience is with a pre-order I made - I know dozens of people with this title in their hands who did not pre-order, they just went to a con and purchased it. Meanwhile, Free League took the 20+USD i paid for delivery and sent this title UNTRACKED and here I am a month later still with no title. This isn't the first time either, I ordered Dragonbane and it took 6 weeks for a packing label to be printed. I had a similar experience with the Symbaroum bundle I purchased a few years ago If FL put 1% of the effort they use to make games into actually getting them into the hands of their paying customers, they would be unstoppable

J
Jonathan Baagø
DK29 Bewertungen
Bewertungsquelle

Bought a huge Forbidden Lands package…

Bought a huge Forbidden Lands package on June 21st. Now nearly 20 days later. Nothing has arrived. Attempted to reach out 4 times, but no response to my emails. Im quite in doubt if i will get my product, and very disappointed.

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