No answer when I needed help
Really FRUSTRATING - my order stayed at confirmation, and I couldn't get a reply when I asked for help.


Fatal Grips hat eine Gesamtbewertung von 2,6 von 5 basierend auf 24 Bewertungen. Die Bewertung setzt sich aus WebVouch (3,7 von 3 Bewertungen) und Trustpilot (2,4 von 21 Bewertungen) zusammen. Auf WebVouch: 24 Bewertungen. 50% vergeben 4 oder 5 Sterne, 50% 1 oder 2 Sterne. Fatal Grips hat dieses Profil noch nicht beansprucht.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
Really FRUSTRATING - my order stayed at confirmation, and I couldn't get a reply when I asked for help.
A minor order issue, handled without a long back-and-forth. I’ve ordered more than once, and when something needed sorting, the reply came quickly and the problem was resolved promptly. That made the experience feel much less stressful than it could have been. The delivery was quick too, but what stood out most was not being left to chase for an answer. It’s reassuring when a shop follows through once a question comes up, and that’s what happened for me. I appreciated that straightforward help right when it mattered.
I received my order quickly and it was packed well. Everything arrived without problems, so I am pleased with the service and would shop here again.
I've ordered from fatalgrips before (about 4 years ago) and did on many occasions back then, I assumed they'd still be the same reliable company that they were but my order has been held at "order confirmed" for 15 days. I wanted to get my brother thumb grips for Christmas and ordered 20 days in advance, unfortunately that's not going to happen. Just contacted customer service for a refund, but even with a refund they still deserve 1 star for this horrible decline in service. *UPDATE* After contacting customer service I have still not heard back from them. Quite literally like a scam website, they have taken the money and not updated me since...
No these guys even have a CS team, Issue with order, 1 of the grips was damaged, emailed twice with no response
Bought three items. Received only two. Emailed customer service three times. No response. I would not trust this company to honor their side of deal.
Great store, quick response and delivery. No issues at all!
Great service~! Fast shipping, well packaged
Хорошие цены, быстрая доставка и отличный сервис - рекомендую
Delivery was quick and came in perfect condition. Plus really like the reusable packaging idea. Would buy from them again.
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