Ist EA Store seriös? Bewertungen & Rezensionen

paper comet

1 Bewertung

vor 6 Tagen

No way back in

Ugh, getting locked out after an account hack and then having appeals go nowhere was maddening; the person I reached couldn't change the outcome.

ploverjam

1 Bewertung

15. Okt. 2026

Still missing

The add-on still shows as owned, but it never appeared in my game and support could not sort it out. A frustrating purchase.

quiet gamer

1 Bewertung

5. Sept. 2026

charged more than expected

i was charged more than the advertised price and could not get useful help afterward. I feel frustrated because my support requests went unanswered and the issue was never properly resolved.

Anna

DK1 Bewertung

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3. Jan. 2025

Sims 4

Jeg er mega sur. Jeg købte en ekstra pakke til the sims 4 helt tilbage i 2022 eller 2023 som jeg husker. Kort fortælling er at den aldrig kom ind i gamet men den siger stadig jeg ejer pakken men gider ikke downloade? Vi har ringet ind og har fået ingen hjælp. Alt i alt har jeg bare spildt 299 kr eller hvad den nu kostede.👎👎

martin gade

DK11 Bewertungen

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16. Dez. 2024

Betaler normalpris for tilbud

Købte PGA TOUR 2K23, på tilbud til 140kr, men blev trukket 728kr. som er normalprisen. Har skrevet til deres support flere gange, men får ingen svar.

Sushi Goddess

GB1 Bewertung

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15. Sept. 2022

Banned for the crime of getting hacked

Somebody hacked my Apex Legends account a long long time ago. I appealed multiple times to get the ban lifted but they refused, despite admitting to seeing suspicious logins from other places. I secured my account, and my email, and since have had no more hacks. They still will not let me onto the game that I spent so much time AND money on. Ridiculous. Banned for forces outside of my control, despite having never breached the terms of use, and ZERO leeway for common sense in cases like mine where I have 0 history of hacking games and wouldn't even know where to start. The person who spoke to me to handle my dispute was amazing.... but had no power over the fate of my account??? What is the point in that? You may eventually speak to a human if you go through the contact system, but in the end it is useless as they can do nothing to fix your account or disputes. It's whole customer service structure is basically an elaborate "go away" automated reply. It's been 3 years of me trying to get my account back. As if a hacker would go to that amount of trouble

Teo B

GB1 Bewertung

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31. Aug. 2022

Were my packs at

Adrian Blakey

GB12 Bewertungen

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1. Aug. 2022

Trying to get my money back for F1 2022…

Trying to get my money back for F1 2022 the game doesn't work it should had never been put on sale the vr is rubbish and jumping up and down error on multiplayer lobbies and the car stutters when driving unplayable they won't refund me on the game because it was purchased on steam no help at all no solution steams policy is over 2hrs game play and past 14days you don't get a refund now if I bought a physical copy in a store they would refund me but I did 6hrs of messing around trying to get it to work and asked for the refund and got a no I have owned the game for two days there should be some way of EA to intervene?

Andrew

GB2 Bewertungen

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22. Mai 2022

Lucky to one get one star

EA are appalling. Their customers service is sub-standard. Happy enough to dish out bans but fail to listen to appeals with any sort of rationale. The people that work for EA lack any common sense and are completely unable to explain how they come to their decision.

Brett

GB5 Bewertungen

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7. Jan. 2022

Fifa transfer ban

Got a fifa transfer ban as they claimed I was distributing coins. I appealed the ban and they did not provide the data or a reason for the ban. I tried appealing again and they are saying that they have looked into it already so the case is closed. I imagine their employees are too lazy to look into cases so they just click a button to deny the appeal.

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