No clear way forward
The item arrived damaged, and getting clear return guidance took repeated messages. I was left without a replacement or explanation.


Buyforlessonline hat eine Gesamtbewertung von 2,9 von 5 basierend auf 31 Bewertungen. Die Bewertung setzt sich aus WebVouch (3,7 von 3 Bewertungen) und Trustpilot (2,8 von 28 Bewertungen) zusammen. Auf WebVouch: 31 Bewertungen. 32% vergeben 4 oder 5 Sterne, 68% 1 oder 2 Sterne. Buyforlessonline hat dieses Profil noch nicht beansprucht.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
The item arrived damaged, and getting clear return guidance took repeated messages. I was left without a replacement or explanation.
The missing parcel was refunded in full, so that part was handled better than I expected... I've also had an order arrive promptly, sealed and in good shape. Those were separate orders, but the refund when something went wrong is what made me comfortable giving them a chance.
Sealed and in good shape, arriving sooner than expected. A nice surprise.
Of the countless orders I have placed with them via eBay I've only had one item not arrive and I received a full refund.
Terrible merchant. Item described as new, however the box was bashed and previously-opened, as were the bags holding parts which should be sealed, and a part was missing. The item was for a present, which was embarrassing, but I managed to get a spare part from the manufacturer. A return was offered, but would not have allowed me to give the present, and the merchant would not confirm that I would get the postage costs of a return back. The merchant ignored half of my emails and refused to suitably acknowledge the poor condition of the item and customer service by offering a partial refund upon request. Would never use again - buyer beware.
Ordered an item via Flubit and was slightly nervous when I saw it was fulfilled by buyforless, given the reviews on this site. However, the next day I was sent a dispatch notification and a tracking number, and my item arrived the next day. It was well packaged, sealed and in perfect condition. Really good service.
Worthy of a "minus" score! Please do not use this company. Very bad experience indeed. I was in desperate need of this product and therefore paid for PRIME delivery to receive within a set time. However, Buy-For-Less-Online are con artists - they make you pay premium delivery, then ship sub-standardly using Royal Mail. I have now opened a case to get these cowboys banned from Amazon (and Amazon have been very helpful as they care about their customers). I warn you... DO NOT BUY anything from this company - or on their website... there are much better, trustworthy options.
Damaged item sent. No return info was given so had to contact them. Wasn't given any information but asked to send pictures to show the damage. Heard nothing back so had to contact them again. Returned the item. Still haven't heard anything after 11 days and have no replacement or explanation. Emailed them again, but, surprise - nothing heard! Would not order from this company again, absolute rubbish and not to be trusted. Their customer service leaves a lot to be desired.
The business did not keep to their estimated delivery time; I spend £100 on a product, expecting it to at least reach my grasp, but end up waiting for nearly two weeks (I was told I would receive the product in 4-5 days). It still hasn't arrived! My patience is falling dangerously close to the Earth's core.
Having had a parcel not delivered after 3 weeks I phoned them about missing item, got an apology and offer of full refund or replacement, I was feeling lucky so opted for replacement with an under taking to return original item if it appears. They told me they would upgrade the postage and the item appeared one day later and the correct part. So sorry to the people who lost things but full marks to buyforlessonline and would use them again.
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