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Big Pop Store

4

Ist Big Pop Store seriös?

Big Pop Store hat eine Gesamtbewertung von 4,0 von 5 basierend auf 104 Bewertungen. Die Bewertung setzt sich aus WebVouch (5,0 von 3 Bewertungen) und Trustpilot (4,0 von 101 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 81% vergeben 4 oder 5 Sterne, 19% 1 oder 2 Sterne. Big Pop Store hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

Bewertungsübersicht

Mit KI erstellt

Bei 50 Bewertungen waren die meisten Rezensenten mit ihrer Gesamterfahrung zufrieden, obwohl eine Minderheit von schwerwiegenden Problemen berichtet...

Bewertung abgeben
4,2 Bewertung auf WebVouch
53 Bewertungen auf WebVouch
5
74 %
4
8 %
3
<1 %
2
4 %
1
15 %
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.

53 Bewertungen

1–10 von 53

Ihr Vertrauen hat für uns Priorität.

Alle Bewertungen werden von echten Menschen verfasst
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Erfahren Sie, wie Bewertungen funktionieren
N
Nellie
1 Bewertung

A welcome find

A welcome find. As a Funko fan, I was glad to come across this place.

Verifizierte Bewertung
M
Maisie
1 Bewertung

The sticker detail was right

The special-edition stickers matched what was advertised, which mattered for my collection. I was glad to find a Pop I liked, and the listing details lined up with what arrived. That gave me confidence in the purchase, and the service was good too. I appreciated that.

L
Lavinia Phelps
1 Bewertung

A good find

The figure arrived in good shape, and finding a place with such a fun range made me happy.

Verifizierte Bewertung
E
Etienne Nel
GB80 Bewertungen
Bewertungsquelle

NEVER EVER AGAIN

I bought two exclusive Funko Pops from here. Arrived damaged due to poor packaging or were damaged prior. It has now been nearly a year and they haven't replied to any of my emails, even with as much as an apology. VERY UNPROFESSIONAL and NO CUSTOMER AFTER SALES SERVICE.

J
Janelle Conner
GB1 Bewertung
Bewertungsquelle

As a fan of FUNKO POP

As a fan of FUNKO POP, I simply love this place

M
Mike
GB9 Bewertungen
Bewertungsquelle

Would use again

Fast turn around

S
Stuart Annett
GB2 Bewertungen
Bewertungsquelle

Great service

Great service, will buy from again.

C
Customer
GB4 Bewertungen
Bewertungsquelle

Good service all pops as advertised…

Good service all pops as advertised (special edition stickers) will be using again 100%

A
Alec McGrath
GB11 Bewertungen
Bewertungsquelle

Big Waste of Time

Bought a Funko Pop from here through a Funko Group on Facebook. All seemed fine at first, very helpful and friendly until the Pop arrived damaged. I clearly asked for a Mint Condition box as I am an in box collector however there was bad creasing to the back of the box. They did say I could return for a refund but I would have to pay return postage. I told them them I shouldn't have to pay for postage because as per the Consumer Rights Act it didn't arrive as described. The person I was dealing with "Megan Davos" became quite aggressive in all her replies and accused me of trying to return another of the same Pop that I already owned that had damage. If I wanted to scam someone (which FYI I didn't) I could have just said it didn't arrive as I never signed for anything due to CV-19 crisis. I was deeply offended by such a baseless accusation and makes me wonder what their ethics are when this was their first go to response. I tried to explain that if it got damaged in transit then Royal Mail would fully reimburse them inc postage but they didn't seem to believe that. Kind of worrying that a business would not know such common place knowledge shows their incompetence. Very poor customer service, my suggestion avoid. Sad that so many good companies have shut due to this crisis yet poor companies like this one will get to continue with subpar service. I opened a case with PayPal and they would pay for return postage however due to the actions of this company I decided not to return as did not trust them enough an feel they would have tried some way to scam me out of the refund.

B
Bram van de Haar
NL1 Bewertung
Bewertungsquelle

Thanks for your great help and service!

Thanks for your great help and service!

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