WooCommerce review integration

Collect WooCommerce reviews without touching your checkout

Install the WebVouch plugin on your WooCommerce store and confirmed or completed orders queue a review invitation. One import of past orders gives your profile something to show from day one.

Free to use for now
All features included
Set up in 2 minutes

What moves between the two systems

WooCommerceAn order reaches confirmed or completed
WebVouchInvitation queued outside the checkout request
Your customerOne email. The review lands on your profile and widgets
What starts it
A WooCommerce order reaches the state you selected, confirmed or completed.
What WebVouch receives
The order reference, the customer email and the order date.
What goes back to WooCommerce
Nothing is written back to WordPress. Widgets are placed separately from the same plugin.

What the WooCommerce integration does

  • React to confirmed or completed orders, set in the plugin.

  • Use the template and delay you already chose for invitations.

  • Import one fixed range of 7, 14, 30, 60 or 90 days of past orders.

How to set it up

3 steps, in the order you do them. The connection lives in your business panel.

  1. 1

    Install the plugin

    Add the WebVouch plugin to your WordPress site the way you add any other, then connect it to your business account.

  2. 2

    Pick the order state

    Choose whether an order counts as complete on confirmation or on completion. That single setting decides when invitations go out.

  3. 3

    Import past orders once

    Run the backfill for a range that matches how long your customers remember the purchase. Ninety days is the usual starting point.

When WooCommerce is the right choice

Pick the plugin over the JavaScript snippet when you want the past order import. The snippet only ever sees the order in front of it, so it cannot give a new profile a starting point.

WooCommerce reviews, in depth

Three things worth knowing before you install. Each of them is also true of the plugin source you can read on GitHub.

  1. 01

    A plugin, not a checkout change

    The WebVouch plugin installs the way any WordPress plugin does and connects to your business account. It watches order states and queues invitations through Action Scheduler, outside the request that serves your customer, so the checkout never waits on WebVouch. Widgets are placed from the same plugin, which leaves you one thing to keep up to date rather than two.

  2. 02

    Confirmed or completed: one setting decides

    Every WooCommerce shop marks orders a little differently, so the plugin lets you decide which state counts as done: confirmed, for shops that ship the same day, or completed, for shops that want the parcel delivered before they ask. Orders that never reach the state you chose never trigger an email. The invitation itself uses the template and delay from Invitations, the same as every other integration.

  3. 03

    Ninety days of past orders, once

    A new profile with no reviews is a hard sell, so the plugin can import one fixed range of past orders, 7, 14, 30, 60 or 90 days, and invite those customers too. The import runs once rather than continuously. The plugin is open source under GPL-2.0, retries keep a single idempotency key so nobody is asked twice, and update packages are verified against a published SHA-256 checksum before they install.

WooCommerce integration questions

Confirmed or completed, whichever you select in the plugin. Orders that never reach the state you chose never trigger an email.

Integration details last updated

Reviews you never asked for are reviews you never got.

Most customers will write about a purchase when asked once, at the right moment. An integration is what turns that from a task somebody remembers into something that happens on its own.

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