Slack review integration

See new reviews and reply from a Slack channel

New reviews arrive in your chosen Slack channel, filtered by rating, and your team can publish replies without leaving Slack. Let WebVouch host the connection, or run the open-source Review Bridge on your own infrastructure.

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What moves between the two systems

WebVouchA new review or reply arrives
SlackMessage posted in the channel you chose
Your teamReplies sent from the message
What starts it
A new review arrives that matches the rating filter you configured.
What WebVouch receives
The reply you submit in the Slack modal, published as your public response.
What goes back to Slack
A review card in the channel you chose, updated in place once the reply is published.

What the Slack integration does

  • Receive new public reviews in one channel, filtered to all, positive or critical.

  • Publish a reply from a Slack modal and watch it land back in the message thread.

  • Choose hosting by WebVouch or self-host the open-source Review Bridge.

How to set it up

3 steps, in the order you do them. The connection lives in your business panel.

  1. 1

    Choose how to connect

    For hosting by WebVouch, open Slack in your business integrations and click Connect Slack. To self-host, follow the Review Bridge guide linked below.

  2. 2

    Choose your channel

    The hosted connection asks you to authorise Slack and select a channel. For self-hosting, create your own Slack app, invite it to a channel and run the bridge with Docker Compose.

  3. 3

    Set your review preferences

    Choose all, positive or critical reviews and enable replies if your team should respond from Slack. With hosting by WebVouch, these settings live in your business panel.

When Slack is the right choice

Pick Slack when your team wants to see new reviews and respond where it already works. Choose hosting by WebVouch for a simple connection, or self-host when you want to manage the Slack app and infrastructure yourself.

Slack integration questions

No. WebVouch can host the connection for you. Self-hosting is an optional alternative using the open-source Review Bridge, your own Slack app and Docker Compose.

Integration details last updated

Reviews you never asked for are reviews you never got.

Most customers will write about a purchase when asked once, at the right moment. An integration is what turns that from a task somebody remembers into something that happens on its own.

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