Upshift hat eine Gesamtbewertung von 4,8 von 5 basierend auf 165 Bewertungen. Die Bewertung setzt sich aus WebVouch (5,0 von 3 Bewertungen) und Trustpilot (4,8 von 162 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 98% vergeben 4 oder 5 Sterne, 2% 1 oder 2 Sterne. Upshift hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 51 reviews, nearly all reviewers were very satisfied with the overall experience. Many praise the rigs' sturdy build, product quality and value for money. Reviewers frequently highlight friendly, knowledgeable staff who give practical advice on choosing products and compatibility. Customers also often describe prompt delivery, clear communication and assembly instructions that make setup straightforward....
However, one reviewer reported that a seat's internal tube snapped after purchase, leaving it unusable. A few reviews mention occasional communication delays or missing instructions, though those customers also describe the issues being addressed or assembly proceeding without them.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
A properly solid frame. The rig feels planted under forceful driving, with no noticeable movement at the wheel mount. I was glad the parts lined up cleanly during assembly; it feels thoughtfully put together rather than just bulky. A substantial upgrade for my setup without taking over the room.
Oh, that was reassuring. I had questions about what would suit my setup, and the advice was clear and genuinely useful.
The rig arrived promptly, felt very sturdy, and the instructions made assembly straightforward. Helpful advice was available when needed. Really pleased with it.
Jonathan is an absolute legend,helpful,knowledgeable & incredibly understanding, im overjoyed with my r pro rig,pictures dont do it justice delivery was bloody quick,quality is staggering honestly for the price
Product is 10/10 Very Sturdy, takes my 70KG load cell pedal with ease and no flex on the steering mount. Easy to put together with great instructions. Big upgrade from my Currys ADX rig Had issues with one of the packages going missing. Used the live service chat and Jonny was incredibly helpful messaging me everyday. He contacted Parcelforce and got the parcel found and delivered. Great customer service would recommend.
Purchased the R-Max rig, what a behemoth the rig is, delivered in 48hrs. Unfortunately didnt come with instructions but can be had from Jonathan but was pretty self explanatory to assemble without. Also a massive help with obtaining the integrated monitor stand. Was a slight delay with email responses but was explained they were very busy at the time and things were sorted out promptly. Very pleased with the rig!
The team are fantastic and very fast to respond. They confirmed delivery dates with me and made sure I was going to be in as other wise it would require redelivering. After confirmation I got 3 tracking numbers for next day delivery along with a pdf for assembly instructions. The rig is clearly built by a team that have had to assemble heavy items before. The rig arrived in 3 separate box’s. One for the profiles, one for hardware and another for the wheel and pedal plate. This could cause issues with delivery firms but its worth it. I’m not a spring chicken anymore and would have needed to unpack it by the front door if this wasn’t for the forethought from Upshift. When unpacking I found the cuts to be precise and a surprising lack of burr’s meaning I didn’t cut my self-handling the raw metal edges. Following the instructions I laid the profiles out and basically played with adult lego until it was constructed. The only issue I had was that I put bolts in the wrong order. The main upright angle brackets anent slotted (like the rest) so you have to get one bolt all the way in before the other. This was a my excitement/desire to rough assemble and adjust issue. I had ample hardware and with all bolts having spring washers and flat washers to ensure they don’t come loose over time. The T slot nuts are also spring loaded, I didn’t think much of it at the time but when I wanted to add my own parts to the rig not having them made me realise how good they are. Theres nothing more frustrating than trying to fish a bolt through something on an upright while holding the nut in place behind what I was trying to attach too. The supplied allen keys are of high quality and now hold a firm place alongside my Halfords advance allen set (great help because I lost the 5mm from that set a while back) I had to deviate slightly from the instructions due to already having my own seat the biggest issue with this was having to take the high-quality plastic endcaps off that I put on without thinking due to my excitement. I’m 6ft mostly in the legs and running a Simucube active pedal, this combo tied with my seat meant I had to move my seat back a bit further than probably designed. I was concerned about the weight shifting meaning that it might tip but I’m a week in and 60 hours seat time and it’s not been an issue at all. the wheel height with my Moza r5 has been perfect. For £300 delivered good luck finding another rig with this level of thought and support. I tried to spec my own and couldn’t match this price.
Excellent company. I bought the R-Pro rig from Upshift and the quality is top notch and at an unbeatable price. Jonny answered all of my questions very promptly and knows his stuff. I live locally and Jonny even delivered it personally! I would highly recommend Upshift if you are in the market for sim racing gear. Thank you Upshift, keep up the amazing work.
Outstanding experience from start to finish. Jonathan was incredibly helpful throughout, answering all my questions quickly and providing clear, practical advice to make sure everything would fit and work properly with my setup. Delivery was fast, well-organised, and exactly as promised, with tracking and assembly information provided in advance. The R-PRO rig, GTS bucket seat, and integrated monitor stand are all excellent quality, solid, and thoughtfully designed. Everything bolted straight on with no issues, and the adjustability made it easy to dial in a comfortable driving position. You can tell these products are built by people who actually understand sim racing. Customer service really sets Upshift apart. Friendly, knowledgeable, and genuinely keen to help rather than just sell. I would not hesitate to buy from them again and highly recommend them to anyone building or upgrading a sim rig.
Exceptional customer service and support, really helping team and really happy with the outcome . Great service from Jonathan
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