Do reviewers generally receive orders quickly?

Many reviewers describe fast delivery, with orders arriving as expected. However, some report lengthy delays or items that never arrived, so experiences vary.

What do reviewers say about product quality?

Many reviewers say their items were good quality, as described, or arrived in good condition. A few describe receiving the wrong item or having a product fail soon after purchase.

Do reviewers find the prices reasonable?

Several reviewers praise the prices and value, including on gaming items and clothing. Others mention good deals without commenting on pricing across the whole range.

Is ordering straightforward?

Some reviewers say the website was easy to use and the ordering process was simple. Others report problems after ordering, such as missing stock updates or limited communication about delays.

How responsive is customer service?

Experiences are mixed. Some reviewers describe helpful or responsive assistance, while others say they received no reply when chasing orders, tracking details, or refunds.

What happens if an order is unavailable or needs a refund?

One reviewer says their money was refunded after an item became unavailable. Other reviewers report having to pursue refunds after non-delivery or long delays, with some saying they did not receive a timely resolution.

Do reviews mention support for faulty items or returns?

Some reviewers report receiving helpful support, including one who praised assistance with a refund after a technical failure. Others describe long waits and difficulty resolving repairs, returns, or refunds for faulty or incorrect items.

Ist Hitari seriös? Bewertungen & Rezensionen

Ist Hitari seriös?

Hitari hat eine Gesamtbewertung von 4,1 von 5 basierend auf 203 Bewertungen. Die Bewertung setzt sich aus WebVouch (5,0 von 3 Bewertungen) und Trustpilot (4,1 von 200 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 83% vergeben 4 oder 5 Sterne, 15% 1 oder 2 Sterne. Hitari hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

Sophie Carrow

1 Bewertung

vor 4 Tagen

Worth the price

Really pleased with the quality for the price. The shirt arrived when expected, so the purchase felt worth it.

bracken

1 Bewertung

18. Okt. 2026

Easy browsing

Games and gear, easy to browse. I found the site straightforward and liked the choice.

Sarah

1 Bewertung

15. Sept. 2026

T-shirt arrived as expected

The t-shirt arrived when expected and felt well made, with a good price too.

Anette Henriksen

DK65 Bewertungen

Bewertungsquelle

7. Apr. 2018

Avoid Hitari or get robbed.

I ordered a phone from Hitari 1. March this year. I immediately got an email telling me the phone was packed and on its way - no need to say that the money for the phone was also immediately withdrawn from my bank account. A bit more than a week went by without any phone turning up on my doorstep and I contacted the company, who told me that the phone had actually not been shipped yet but was about to be shipped VERY soon - they could not give an exact date but … Two weeks passes and after my next inquiry, I am told that the order has been dispatched and a tracking will be emailed to me… soon…neither phone nor tracking number turns up… Three weeks passes, another inquiry from me and the company claims the order was not tracked anyway …in spite of the intention expressed in their previous email. I express my disbelief and tell Hitari that I want to cancel the order. Week four … a tracking number is sent to me with first tracking date after the date I cancelled the order. Too bad for me the company says, it is up to me to pay for shipping the phone back to them to get a cancellation of the order. The shipping will need to be first class and tracked. SO ALL IN ALL A REALLY BAD EXPERIENCE. MORE THAN 1 MONTH SHIPPING TIME AND A LOT OF TIME SPENT TO GET THE COMPANY TO SHIP THE ORDER AT ALL.

Paul Holden

GB9 Bewertungen

Bewertungsquelle

23. März 2018

Great service

Great service, quick and efficient.

Aaqib Ahmed

GB2 Bewertungen

Bewertungsquelle

19. März 2018

Has not got any customer service - You will be ignored.

I ordered a game from them about one and half months ago. Never received and got no refund. Tried to contact them by email a few times but was ignored. Had to forcefully get cashback from my bank. Avoid this company at all costs.

Mark Coorey

AU1 Bewertung

Bewertungsquelle

13. März 2018

Excellent service

Excellent service. Quick delivery

Kenny Richardson

GB3 Bewertungen

Bewertungsquelle

12. März 2018

Ordered t-shirt

Ordered t-shirt, very good price, arrived when expected and good quality...for sure will use again.

Melissa Billinge

GB3 Bewertungen

Bewertungsquelle

12. März 2018

Excellent service and delivery

Gireesh Gaonkar

GB2 Bewertungen

Bewertungsquelle

11. März 2018

Easy ordering process and the item…

Easy ordering process and the item arrived within a week justin time for Christmas.. will order again.

Hitari

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