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topgamesinc.com

1,7

Ist topgamesinc.com seriös?

topgamesinc.com hat eine Gesamtbewertung von 1,7 von 5 basierend auf 23 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (1,8 von 20 Bewertungen) zusammen. Auf WebVouch: 19 Bewertungen. 5% vergeben 4 oder 5 Sterne, 95% 1 oder 2 Sterne. topgamesinc.com hat dieses Profil noch nicht beansprucht.

Bewertung abgeben
1,2 Bewertung auf WebVouch
19 Bewertungen auf WebVouch
5
5 %
4
<1 %
3
<1 %
2
<1 %
1
95 %
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.

19 Bewertungen

1–10 von 19

Ihr Vertrauen hat für uns Priorität.

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V
Vera Landry
1 Bewertung

Honestly, not the puzzle I expected

Honestly, this felt much more like a demanding strategy game than the puzzle-style experience I expected 😕 It takes more time or spending than I wanted.

P
paper heron
1 Bewertung

Reports go nowhere

So FRUSTRATING when reports about threats seem to go nowhere, while attention lands on less important things. I expected a fair response, but the reply I got didn't make me feel heard. It leaves the game hard to enjoy when player behavior is a concern for me.

Verifizierte Bewertung
M
Mara Ellison
1 Bewertung

Support left me stuck

I contacted support after losing progress during a game problem, but I received no useful resolution. My requests felt ignored, and the experience made me regret investing so much time in the game.

Verifizierte Bewertung
A
A.V.
BE7 Bewertungen
Bewertungsquelle

Worst customer service

Worst customer service. You log in with your original name, your name gets taken down because it is “inappropriate” while it is your official birth name 🤣 Then people get bullied outside the alliance, you report it and you literally get told “try to move forward from now on” without actually taking any action, literally telling me to move on with my life, but hey an inappropriate birth name is more important to flag than someone’s mental health I suppose 🤣 It gives me the impression this game was developed by 12-year olds and then hired the cheapest customer service

K
Kendrick Foster
US3 Bewertungen
Bewertungsquelle

All about the money

This company seems to be all about who's spending money. They have players bullying and making serious threats. Instead of fixing that problem, they instead come after you! If you're spending you're protected. If not, you're vulnerable to whatever they decide to do to you.

C
Chris N
AU3 Bewertungen
Bewertungsquelle

Simply awful customer support

Simply awful customer support. I permanently ended my relationship with this company after years of playing their games due to my terrible experience with their customer support.

B
Boni Radeva
BG1 Bewertung
Bewertungsquelle

The fraud games and compony to rob…

The fraud games and compony to rob people they creat never follow tjeir own rules it is makes game worse than casino gambling. They deseve a to be sued for fraud

J
Joseph Lopiccola
US1 Bewertung
Bewertungsquelle

Played game for 2 years now

Played game for 2 years now. i got hacked and my email to enter the game was changed so i cannot change password. i have emailed top games and customer support 20+ TIMES. I have sent them my i.d, pictures of purchases over the last few years. they do not have the capability to access any information to help me. this has been the WORST customer experience i have ever encountered.

K
Keys Arnold, Jr.
US2 Bewertungen
Bewertungsquelle

Evony Experience

I have played Evony for the last several months and spent nearly $2000 on the game. Five days ago, the game froze during a server war, and I lost significant amounts of troops, the product of all that time and money. After speaking to customer support for 5 days, this is their response… We've received the screenshot you sent, and upon thorough verification, we've found no anomalies. We completely understand that you might have been hoping for a different result, and we're truly sorry if this is a letdown. We know you took the time to send us the screenshot in the hopes of getting a resolution, and we appreciate your effort. Regarding the search near the battle, no error reports were found. This indicates that, as per our current checks, the systems around the battle area are functioning as they should. But we want you to know that your feedback is incredibly important to us. Even if everything seems normal from our end, we're always on the lookout for ways to improve the game. If you still feel that something isn't right or if you notice any other oddities in the future, please don't hesitate to let us know. We're committed to making your gaming experience as smooth and enjoyable as possible.

C
Carol Clyde
US3 Bewertungen
Bewertungsquelle

Save your time, money, and mental health - DO NOT PLAY!

The game Evony is sold to players as a puzzle game. Within 5 minutes of playing, it's clear that the game is a complex strategy game requiring extensive time or money. Customer (dis)service is generally bots who use algorithms based on players who spend significant amounts of money, thus free players are rarely given time or energy. Even those who spend a little money are routinely ignored while the bots thank players for understanding why they are unwilling to help. Save yourself time and money and find another game.

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