Custom install trouble
A botched custom install... more delay, then a long wait for any useful reply.


Titan Nodes LTD hat eine Gesamtbewertung von 1,5 von 5 basierend auf 233 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (1,5 von 230 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 75% vergeben 4 oder 5 Sterne, 21% 1 oder 2 Sterne. Titan Nodes LTD hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 51 reviews, most reviewers were satisfied with the overall experience, though some report serious service problems. Many appreciate the low prices and say the servers offer good performance for the cost, including for demanding Minecraft setups. Reviewers also often describe support as helpful and quick to resolve technical questions, although experiences vary....
However, some customers report extended server outages, connection or performance issues, and little communication while services are down. Several also describe slow or unanswered support requests, and a few report difficulty cancelling service or obtaining refunds.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
A botched custom install... more delay, then a long wait for any useful reply.
The server was down for weeks, and getting a useful response about it took far too long. Not what I needed.
I could not cancel my service after it went down, and my support requests received no timely resolution. I ultimately had to seek help through my payment provider, which was extremely frustrating.
They deleted my last review, which I found out via going down my ooooold emails. Awful company, impossible to cancel, servers were down for weeks, horrible connection issues, regional biases, and banned me off discord when I tried to DISCUSS getting my server fixed, ONTOP OF taking 2 weeks straight to respond. Lied about their server specs and more. As well as royally messing up their "custom install" which set my server back 2 weeks further. Do not fall for their prices.
Unable to cancel service, which has been down for months. Pointed it out in the Discord today as I just noticed I was charged once more, and now I've been banned.
Had to get a chargeback with my cc company because the owner just ban me when I requested a refund after the server was down for weeks. Terrible company, avoid at all cost.
Been waiting 2 weeks for a refund as It wouldn't send me a verification email for my account I then proceeded to create a ticket a week in and have been waiting a week to get a reply. Terrible customer support and would just like my refund so i can move on from this " host ".
I recommend not buying any services from this company, they simply do not respond to tickets and the services are NEVER ACTIVATED. I have opened a chargeback through PayPal, as it seems this company is now ripping people off. --- Updated 04/05/2023 It seems that after 8 months, they are trying to eliminate every review that is here, fortunately, I have all the necessary evidence to verify my purchase and legitimate problem. - It was a bad experience I have received with you, my service was never activated, I waited more than 4 days and it was not activated, then they proceeded to close the ticket I had open without any response. - I have proceeded with a direct refund from PayPal, but they have not responded to speed up the process, so it has taken me more than 2 months to recover my money with PayPal. A pity what happened to this company, for any new buyer, I recommend you to opt for another company, since the support of Titan Nodes LTD is practically null, during those 8 months they have never contacted me about an apology for the case, then I would accept it without any problem, but it is the second time they send to Trustpilot to request more information about my review and try to "remove it" if in case no documentation is attached to validate my purchase, the bad server and the null support they offer. - In my personal experience, this was very bad and lousy even to get the refund, so I recommend staying away from this company for their security and bad services.
ok so, where to begin... the customer service is terrible with and many times have to wait for weeks to get a response the servers go down once a month for diffrent reasons (excuses) it is known that it is due to a monetary issue. i asked why my server was still down and that servers go down from 2 weeks to 2 months a year and they banned me. mayed is a child and we cant expect any more from him
I have been paying for this server for 3 years. About a quarter of that time the server has been down with no explanation. The server only comes back up many weeks after creating a support ticket.
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