What kinds of problems do reviewers report?

The most common complaints concern mobile-bill charges for game subscriptions that reviewers say they did not knowingly start, and difficulty stopping or getting refunds for those charges. One recent reviewer also reported problems meeting the game's cash withdrawal requirements.

How much were the reported subscription charges?

Reviewers commonly mention weekly charges of about £2.50 to £2.99. Some describe charges continuing for weeks, months, or longer before they noticed them.

Did reviewers say they knowingly subscribed?

Many reviewers said they had not signed up or did not remember doing so. Some suspected an accidental click or a child's use of the phone, while others said they had never used the service.

Were reviewers able to get refunds?

Some reviewers reported receiving refunds from Snack Games or their mobile provider after complaining. Others described partial refund offers, delays, or unresolved attempts, so outcomes in the reviews are inconsistent.

How did customer support and mobile providers respond?

Experiences vary. Some reviewers said a provider credited charges or blocked further payments, while others said they were directed to contact Snack Games or had trouble getting help. Reports of contacting Snack Games include both refunds and ongoing disputes.

Did the game cash withdrawal work as expected?

A recent reviewer said the withdrawal requirements changed after reaching the stated amount and level, and that an in-game ad counter did not reflect ads watched. That reviewer said they still could not withdraw after progressing further.

Ist Snack Games seriös? Bewertungen & Rezensionen

Ist Snack Games seriös?

Snack Games hat eine Gesamtbewertung von 1,2 von 5 basierend auf 70 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 2 Bewertungen) und Trustpilot (1,2 von 68 Bewertungen) zusammen. Auf WebVouch: 52 Bewertungen. 4% vergeben 4 oder 5 Sterne, 96% 1 oder 2 Sterne. Snack Games hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

pocketfern

1 Bewertung

vor 6 Tagen

A worrying bill surprise

Yikes, I only noticed the game charges when checking my phone bill. That left me uneasy about what I'd signed up for 😕

Eileen North

1 Bewertung

Verifizierte Bewertung

13. Okt. 2026

The counter stayed stuck

The withdrawal requirements kept shifting, and even after I watched more ads the counter didn't update. I couldn't get the payout to work.

Verifizierte Bewertung

Ali

FR4 Bewertungen

Bewertungsquelle

18. März 2026

snack sort goods match game by concave…

snack sort goods match game by concave it ltd ------ I played this game and reached level 12. Getting to $300 was very difficult, especially around level 5. The game says that once you reach $300, you can withdraw the money, but when I got there, it changed and said I had to reach level 10 first. After reaching level 10, it then required me to watch 800 ads in a specific section to be able to withdraw. Today, I counted the ads I watched—around 200—but the counter in the app didn’t change and stayed at 57. I continued playing and even reached $600, but the withdrawal still didn’t work. It seems very clear that this is false and a scam. I do not recommend this game if you are trying to earn money this way.

Peter Webb

GB1 Bewertung

Bewertungsquelle

26. Juli 2021

These are scammer

Just found out these scammers have taken over £500 from my daughters mobile phone over the last2 years. I have 5 phone phones on my contract so I don’t read every little charge as long as the bill is similar to the previous month.

Freddie Taylor

GB1 Bewertung

Bewertungsquelle

6. Feb. 2021

Scam

Scam – avoid at all costs.

Ella. Ombura

GB3 Bewertungen

Bewertungsquelle

24. Sept. 2020

Well what can I say after a lot of…

Well what can I say after a lot of presure and demanding to get all my money back they were decent enough to refund all my money £559. Thank you snack games. You breached my data and I was gearing up to take you to court. But you paid me back all my money so I’ll leave the matter to rest! Anyone who has had money taken by these guys ask for your money back if you have never touched their games.

Kim Parish

GB1 Bewertung

Bewertungsquelle

12. Mai 2020

Over £300 scammed

Over £300 scammed - my son has unknowingly signed up and I've been charged £2.99 for over 24 months, that's £310.96 that I can go back and see. This was a childs contract with EE and EE won't do anything. I've contacted snack games but yet to get a response Has anyone else had success on a refund?

Jakub Kotek

CZ1 Bewertung

Bewertungsquelle

18. Apr. 2020

good aplication !!

mightyjock

GB14 Bewertungen

Bewertungsquelle

31. März 2020

I was also scammed by this crowd

I was also scammed by this crowd They took money from my phone bill for months before I realised - I had no idea it was legal/possible for them to do what they do. I have taken it up with my service provider (with low hopes) and have also contacted OfCom (with even lower hopes) check your bills and act quickly

Taryn

GB1 Bewertung

Bewertungsquelle

30. Jan. 2020

Struggling for a full refund

Only just realized snackgames have been taking money off of me through my phone bill since April 2018!!! Rang them 3 weeks ago and was told i would get a FULL refund, still not received a month later. Currently emailing back and forth about being refunded. They are saying as a "good will gesture" they will give me the first three months of payment that they have taken off of me which is £35.88!! I dread to think the full amount they have taken from me, i have still complained and they have said they will give me 50% back as a one off gesture.Beyond annoyed at this service, i am entitled to a full refund as i have not used their services!! Does anyone know how to get a FULL refund from these people?

Snack Games

Snack Games

Snack Games