Shopmoviehub hat eine Gesamtbewertung von 1,5 von 5 basierend auf 66 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (1,5 von 63 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 8% vergeben 4 oder 5 Sterne, 91% 1 oder 2 Sterne. Shopmoviehub hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 51 reviews, most reviewers were dissatisfied with the overall experience. A few reviewers said their projectors or gaming products worked well and were enjoyable. One reviewer also described support as helpful when following up on a shipping delay....
Many reviewers report products that were faulty, did not work as expected, arrived damaged, or never arrived. A recurring complaint is difficulty getting clear, timely responses and resolving problems, especially when seeking a return, replacement, or refund.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
A blurry picture made the projector hard to enjoy, and adjusting it didn't help. I tried asking for support, but the replies gave me no clear fix, so the whole thing turned into a frustrating back-and-forth. Not what I hoped for at all 😕
Controllers that wouldn't pair. The game stick was no use to me when neither controller connected. I expected to just get playing, but instead I tried to get help and got no response for weeks. That made a frustrating purchase even worse; I can't recommend it.
the sound is horrible cant here a dam thing my tv is at 100 but let a comercial come on it will blast you off the chair sad because i like the movie
The projector arrived without the advertised screen, and support would not sort it out. Very disappointing.
Disgusting customer service if I could call it that! Arrived as a Christmas present & it didn't work, 8 months later still arguing with them for a refund. 100% do not recommend
I purchased a projector for Christmas it arrived and worked perfectly it broke after 3 mounts so I contacted there team and they where extremely helpful I worked with Alice and they helped me with all the questions and even gave me a discount for my next purchase I will be buying again
SCAM company - do not purchase under any circumstance. They do not honour 30 day refund policy . Game stick pro did not work and have been chasing a refund since December 2025, its April 2026 now and get a generic response from Alice and Andrew. I sent proof and they acknowledged fault but have not processed a refund. This is the lstest email I got: Thank you for reaching out. We completely understand your concern, and we’re truly sorry for the inconvenience and frustration this has caused. We want to assure you that we are actively working on resolving this matter for you as quickly as possible. Your case is being reviewed, and we truly appreciate your patience and understanding during this process. Please rest assured that we will get back to you soon with the next steps. If you do purchase use PayPal and submit a claim straight away. We were on holidays when the item arrived snd I missed out lodging a claim with PayPal by 2 days. I am super pissed.
I’d rate zero stars but unfortunately need to highlight a star to continue: LAST UPDATE: Summary (Point Form): • The writer has been attempting to obtain a refund since 22 December 2025 but has received no refund or meaningful response, only automated emails. • The issue was reported to Shopify multiple times, but the writer believes no effective action has been taken against the merchant. • The merchant’s website remains active, despite concerns that it is operating fraudulently. Concerns About the Merchant: • The site appears to use fake or auto-generated reviews, possibly through Shopify apps such as Loox. • A countdown timer is displayed to create urgency (FOMO), but it never actually changes, suggesting manipulation. • The website uses generic logos and credibility signals to appear legitimate. • It displays a photo of the Gold Coast to suggest it is an Australian business. Verification Issues Identified: • The listed business address does not exist. • The mobile phone number is disconnected. • The contact email receives no real response, only automated replies or possible outsourced responses. Reports Made to Authorities and Organisations: • The writer has reported the matter to: • ATO • ACCC • Sony • Nintendo • Shopify (multiple times) Additional Concerns: • The product being sold may infringe Sony and Nintendo intellectual property. • The product may also be a potential fire hazard because the projector overheats quickly. Outcome: • Despite the reports, the website is still operating, and no visible enforcement action has occurred. • The writer acknowledges that investigations may occur behind the scenes, but they have seen no evidence of this. Advice to Consumers: • Avoid purchasing from this website. • Conduct thorough due diligence before buying from Shopify stores. • The writer clarifies that not all Shopify businesses operate unethically, but consumers should remain cautious. Personal Conclusion: • The writer has abandoned the attempt to recover the $189 AUD refund. • The experience instead became an open-source investigation into online scam practices. • Drawing on 35 years of investigative experience, the writer believes the website is engaging in multiple civil and criminal offences. • However, due to the global and digital nature of e-commerce platforms, criminal investigations into such cases are unlikely or difficult to pursue. • Fraudulent reviews and deceptive tools are easily accessible to online stores, enabling scams to operate effectively.
I purchased the MovieHub Projector plus FREE movie screen as advertised in Nov 2025. After a month it finally arrived but without the screen. I asked an IT technician friend to set it up and he remarked that it was “rubbish” and so pixelated he couldn’t get a picture. Very blurry and it could not be remedied. I tried online chat and emails but after two emails back stating that I was not eligible for a free screen—even the phone number listed on Afterpay doesn’t work. So there has been no correspondence whatsoever. It’s now March 2026. Afterpay are aware the phone number didn’t work plus they do not have an address for this merchant?!! CRAZY! Afterpay only helped by delaying my payment but otherwise—pretty useless. Moviehub’s website also shows “Trustpilot score as 4.5/5 stars.” That ain’t right! At this stage all I want is an address to which I can return the item for refund. Looks like that’s not happening. Probably cut my losses. DO NOT PURCHASE ANYTHING FROM MOVIEHUB. Crook shonky outfit.
Avoid at all costs - this company is not contactable by phone and only sends auto email responses - they offer free 30 day returns no questions but fail to give details on how so you can get refund , no detailed instructions on usuage and projecter incompatible, stick graphics are poor when compared to original platforms still in use on original systems and a lot of games repeated
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