Retro Naut has been great to me. Very Reliable.
Retro Naut has been great to me.
Customer service was great. From my first email to the very last, I was treated with the utmost respect and curtesy. The team answered all of my questions, they followed through with all of their promises, and were committed to making sure I was happy with my purchase.
I ordered my Nvidia Shield back around the second week of December 2021 and it arrived before Christmas, which was a miracle. With so many issues going on with deliveries nationwide during that time, I was mentally getting ready to receive the order late, but it arrive on time, beating my expectations.
Due some supply issues, some of the items I ordered were being delayed, but the Retro Naut team kept me informed throughout the entire time. Not only were they able to get me better replacements for some of the game controllers that were delayed, they were also able to refund me the difference.
I had an excellent experience with Retro Naut.