Damaged on arrival
The packaging was flimsy, and the items arrived damaged and UNUSABLE. A pretty frustrating first impression.


Retro Drive hat eine Gesamtbewertung von 1,3 von 5 basierend auf 169 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (1,3 von 166 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 45% vergeben 4 oder 5 Sterne, 45% 1 oder 2 Sterne. Retro Drive hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 51 reviews, opinions about the overall experience were mixed. Many satisfied customers praise the retro gaming systems and their broad game libraries, with some appreciating the plug-and-play setup and nostalgic appeal. Some reviewers also describe helpful, responsive customer service and say staff resolved order or accessory issues....
However, some customers report long shipping delays or orders that never arrived, while others describe systems that freeze or remain stuck on the loading screen. Game performance is another recurring concern, particularly for some N64 titles, and reviewers mention controllers that are difficult to pair or use wirelessly. Some also report unanswered support requests, unclear instructions, or difficulty resolving faults and obtaining refunds.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
The packaging was flimsy, and the items arrived damaged and UNUSABLE. A pretty frustrating first impression.
The order never showed up, and I couldn't get a reply when I asked about it. That's a pretty lousy outcome.
Loading screen again... it never got past that, and I couldn't get a reply when I asked for help. Pretty disappointing.
They are absolutely awful. I ordered the game console for My Son! over a month and a half ago for his birthday. I have never received it. No one responds. I paid $90 for nothing. if someone knows how to get a refund, please let me know this company is BS thank you.
Waste of money. Kids played it once for about an hour. Now stuck on the loading screen never to work again. Emailed them with no response. I read that they come with a cheap memory card and that's why they stop working. Apparently you can transfer all the games onto a decent memory card and it will work but who's got time to do that? You are paying for a product that you expect to get more than 1 use out of.
The customer service response time is absolutely horrible. The controllers do not work with new batteries. The loading screen is stuck. I cannot navigate through the gaming system. What a waste and scam. I want my refund. Partial or full! What theives.
If I could give ZERO stars, I would. First of all, they ship from china and the shipping comes in a plastic wrap. No joke. No box, no protection. All the items came so damaged and unusable - i ordered 4 of them to give as Christmas gifts (cool idea, but now I'm kicking myself). Returns policy is bull. You have to ship them BACK TO BEIJING CHINA. For those of you who want to know how much it costs to send back 4 of these, over $300USD from both UPS and USPS. That's the only way to get a refund for the busted up items. Save your money and time as this is all a scam.
I received game and plugged I. It shows games to play but will not do anything with the controllers. This is a total scam .
They ship from China, but don't disclose that. My order is still sitting in China after eight days. I told them I want a refund, but they refuse. Don't buy this product, you'll never get it.
It worked once,then next time stuck on loading screen. Tried emailing customer service and got a response eventually- try a new lead,check connections etc. After trying that have emailed them again, no further contact. Don't waste your money!!! Ps. They are definitely not 4k as advertised.
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