No play, no fix
No controller connection, no play. I sent proof of the fault and was told replacements were coming, but nothing arrived; asking for a refund went nowhere.


Gamingmania hat eine Gesamtbewertung von 1,5 von 5 basierend auf 41 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (1,5 von 38 Bewertungen) zusammen. Auf WebVouch: 38 Bewertungen. 3% vergeben 4 oder 5 Sterne, 97% 1 oder 2 Sterne. Gamingmania hat dieses Profil noch nicht beansprucht.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
No controller connection, no play. I sent proof of the fault and was told replacements were coming, but nothing arrived; asking for a refund went nowhere.
The console never arrived, and my follow-up emails brought the same vague update rather than a clear resolution. I had expected a straightforward purchase, but I was left waiting with no product. That lack of useful communication made the whole experience especially frustrating; I would not recommend ordering here.
The stick stopped loading after a few uses, and the reply just repeated the instructions. I wanted help fixing it, not another returns-policy answer.
I ordered a gaming console from them in October 2024. It is now the end of March 2025 and I haven’t received a product. I email customer service every 2 weeks (at this point I’m trolling because I know the company is a scam) they respond once a month always with the same copy/ paste response “we are checking with our department and thank you for your patience.” DO NOT GIVE THEM ANY MONEY, ITS A SCAM!!!
I purchased the game stick right after Christmas 2024. I got the box and set it up per their instructions. But the 2 controllers wouldn't sync to the device so I didn't get to play anything. I emailed their customer service and sent them videos showing the system didn't work. They assured me they were sending me new controllers to fix the issue. Weeks later I contacted them again because no controllers were sent. I've asked for a refund multiple times, but kept getting the run around. Now I'm told it's past their 30-day window so again no fixing the problem or returning my money. Save your money and don't buy anything from these scam artists. Pathetic.
If this company will replace mine no questions asked i will not get them the hand of god.You deceived all of us and stole our money and taking us lightly/\class action lawsuit and more coming your way...\\\\\\\\\\\\\\\\\\\\\\\soo please send all of us the quality version for trade purposes and not what you sold all of us..\30 day warranty is the time ya getz me lassy
Only used it a few time before it failed and would no longer load. Contacted Gaming mania for some assistance. They just gave me standard information that was in the instructions. Followed by their 30 returns policy. I stated that I did not want to return the unit. I want assistance in fixing it. Got the same returns policy response a second time. Poor quality product backed up by poorer service. Just buy one of the many cheaper option out there!
SCAM SCAM SCAM. Do not buy from this company. THEY WILL RIP YOU OFF. So angry at what they have put us through. What a rort.
I purchased the system in September of 2024 for my son. It stopped working in October 2024. I emailed them immediately. I jumped thru every hoop. Many responses from them were the same just copy and pasted delay tactics. Ultimately, I was informed that the warranty had expired. DUH, of course it did! The product is a piece of junk and the customer service is worse. I've never experienced a company that won't replace a defective product. Please do not waste your hard earned money.
The website and advertisements claim there are 40,000 games. In reality, there are just over 22,000 games. However, among those are numerous games that are just slightly different versions of the same game. For example, there are nearly two hundred versions of the same Mortal Kombat-type game. Ok, fine. Still there are thousands of different games on there. But after playing with the system for only 3 days, it broke - it's stuck eternally on the "Loading" screen. Support did respond to my emails, but none of their suggestions worked. And they refuse to send a replacement or a refund. I lost my money and that's it. By the way, although they advertise "24/7 Support" further down their website it shows their phone lines are open only from 9-noon and 2-6 M-F and 10-noon on weekends. But good luck finding a phone number... it doesn't exist.
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