No replacement yet
After the return went out, no replacement followed and my messages stopped getting answers. A quick response at first made the silence afterward even more frustrating.


Analogue hat eine Gesamtbewertung von 1,7 von 5 basierend auf 27 Bewertungen. Die Bewertung setzt sich aus WebVouch (1,0 von 3 Bewertungen) und Trustpilot (1,8 von 24 Bewertungen) zusammen. Auf WebVouch: 27 Bewertungen. 11% vergeben 4 oder 5 Sterne, 85% 1 oder 2 Sterne. Analogue hat dieses Profil noch nicht beansprucht.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
After the return went out, no replacement followed and my messages stopped getting answers. A quick response at first made the silence afterward even more frustrating.
No Pocket or dock in sight... the storefront felt pointless when I couldn't find anything available.
The preorder kept slipping, and updates arrived late... Hard to plan around that.
Commande impossible sur le site d'Analogue, pour la simple et bonne raison qu'aucun Analogue Pocket n'est disponible, ni le dock ni rien, ça fait des mois...
I cannot believe this company. Shipping out the base models and making the different colours that were available at the same time that people who pre-ordered got theirs? You couldn't have included those in the pre order if you knew it was happening? Terrible experience, just absolutely hates early adopters. My first product from them, won't be getting another
Responded quickly to return request and during communication back and forth showing shipping damage (always within a day). They sent return postage and asked that I message them once sent for immediate replacement to be sent. It has been over a week since I returned the damaged console, I have messaged them multiple times, and suddenly there's radio silence. Horrible company, DO NOT BUY ANYTHING FROM THEM.
they sent me the wrong color, black, then i asked for white, they refused, 1 week later they relaunched white on their website... then color and the colors get sold out in. minutes while they are in my cart... they brand has some shady marketing practices and their owners are making MILLIONS, someone please do something about this!
Their products are always delayed and their communication with customers is abysmal. I would recommend seeking out alternative companies in the FPGA space. For every product analogue offers there is a competing one, always with better support and transparency.
I'm a pocket owner! I love my pocket! And I also pre-ordered 3D! I know it sux too to have your order delayed but I can understand the issue. I'm appreciating the fact they don't Wana rush out at 99% . I'm happy to wait a little longer. I already waited nearly 1 tenth of a decade for 3D. I don't mind waiting another quarter. Analogue is a great company that makes excellent Quality Consoles! Especially the Pocket! I discovered Analogue when I was casually browsing the web related to Retro Gaming in 2023. I never even knew a company called Analogue exist and they make GBA cartridge reading consoles. My first purchase was Pocket in 2023. Since then I became a fan of Analogue. I'm not from the US.. I'm from Singapore. I pay taxes too to import Analogue here. Shipping wise it's awesome! Fast shipping by UPS and it's insured by route.I can Assure you, based on my experience, Analogue has never disappointed me in any way! My duo, Pocket(s) all work Fine! The only thing I find abit an issue is the customer service.. they will respond but slow Please ignore all those stupid reviews for the last 24hours.. these guys are crybaby who can't wait for 3D... I have faith in Analogue. Cos they make Quality stuff! Analogue is 🍎 of Retro Gaming consoles! Whenever I unbox analogue console, accessories it reminds me of Apple * It's sad people are taking time to write bad reviews against analogue* not much company exists to make quality stuff that reignite your childhood. And Analogue did brought back my childhood. Whenever I play pocket, I go back to 2003! It's precious for me.. I'm hoping for a GBA console style from Analogue soon.. maybe in 2026-2028
I pre-ordered the Analogue 3D with the 8BitDo 64 controller over a year ago. The controller finally arrived, but right after the return window expired, Analogue suddenly delayed the console to “Q4 2025.” This feels intentional – customers are left with useless hardware we only bought for the console. The lack of transparency and respect for customers is shocking. Analogue may make great products, but their business practices are disgraceful. I strongly warn against pre-ordering anything from them.
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