How responsive is customer support?

Many earlier reviewers describe friendly, helpful support and quick replies, sometimes within minutes. Others report waits of several hours or longer, unanswered tickets, and difficulty getting help during outages. Experiences differ substantially, especially between older and recent reviews.

What support hours do reviewers describe?

Reports vary by time period. Some older reviewers describe help outside standard hours, while other reviewers say support was limited to set daytime or evening hours, including a report of 10 a.m. to 10 p.m. Eastern. Check current support availability before relying on a particular schedule.

Is setting up a game server straightforward?

Some customers found setup simple and said support helped them configure servers, answer questions, and work through mod issues. Others describe failed automated setup, trouble loading mods, or servers that would not start, so setup experiences were not consistent.

How do reviewers describe server performance and stability?

Many earlier reviews praise stable servers, good connection speeds, and few interruptions. Other customers report lag, outages lasting hours or days, and difficulty connecting or accessing server controls. The reviews therefore reflect mixed experiences rather than consistent performance.

What do reviewers say about pricing?

Some reviewers describe the service as affordable or praise the ability to choose server resources to fit a budget. One reviewer found running multiple servers somewhat expensive. The reviews do not establish a standard price, which can depend on the server configuration.

Have customers reported outages or difficulty accessing their servers?

Yes. Some reviewers report downtime, inaccessible management panels, intermittent file access, or servers that could not be reached. Several recent accounts describe services going offline without warning and say they could not get a response from support.

What do recent reviews say about billing and service access?

Several reviewers writing in 2024 say they were billed while unable to access servers, and some report that the service and account tools became unavailable without notice. These are customer accounts, and experiences in the reviews vary by date.

Ist ServerBlend seriös? Bewertungen & Rezensionen

Franklin Sutter

1 Bewertung

vor 2 Tagen

No warning

No warning, no access. I couldn't manage the server, and the silence afterward made the outage feel even worse.

Karla Dunley

1 Bewertung

20. Okt. 2026

Awful end, no warning

Awful to find the server inaccessible with no explanation, especially after putting so much time into getting the setup right. The lack of notice left me no chance to plan around the shutdown. Seeing charges continue while I couldn't use or access the server made the whole thing even worse. 😕

Milo Henshaw

1 Bewertung

27. Sept. 2026

No help when it mattered

Support tickets went unanswered while the service was down, and I couldn't manage my server. A bleak end to something I once relied on.

Autumn Meadows

US2 Bewertungen

Bewertungsquelle

28. Okt. 2024

Serverblend is the worst

Serverblend is the worst. Shut down with no notice and took my money out tho of course. Lost all my plugins and configs that took forever to get all settled. I just spent a ton of money for the holidays on halloween events and all only to now not be able to use them and now lost all my players. There server has shut with completely no notice or explanation! The owner should be ashamed of himself taking our money and no notice and doing their customers dirty like this!

JunoBlade

US1 Bewertung

Bewertungsquelle

27. Okt. 2024

ServerBlend Shut Down and Fraud

ServerBlend has without warning and without offering refunds or ways to cancel autopay services shut down. They turned off the tcadmin panel a week ago, the website went down yesterday and they have now banned everyone from the Discord. Some of the staff from ServerBlend are working on starting a server hosting company of their own so hopefully we can get them back... the staff were always wonderful. But the owner has basically shut it all down with no warning and is still taking money. If you have had that happen to you I suggest you contact the Texas Attorney General and file a complain as well as stopping all auto payments and if you paid for a several month or longer service all at once recently or paid for a month service in the last week contact your bank and dispute the charges. Not much more we can do... but I strongly encourage everyone to file a complain with the Texas AG as them still taking money is fraud. The company is HQd in Austin, TX so the Texas AG would be the one to file a criminal complaint with.

Copper

AU1 Bewertung

Bewertungsquelle

24. Okt. 2024

Hello? Seems Serverblend has indeed shut down without warning :(

Been with them since March. Customer service was always pretty slow compared to my previous host - often taking 8 hours or so on a "high priority" ticket (Seems customer support only worked daytime US hours). But in the the last week suddenly the tcadmin panel website does not even load, my servers are down and I can't get in to do anything about it, ftp file access has intermittently been unavailable, and they have ignored all the support tickets I've put in - all week. But of course they did take out payment for the next month on my servers!!!! Nothing on their twitter/facebook or the news section of their website in over 2 years, and it appears they nuked their discord channels. Nothing via email or their site to suggest they have an outage or something legitimate as a reason to go radio silent while their service is down. And now even their main website no longer loads. So there's nothing left. For what it's worth, someone on reddit claims they discord DMed someone on serverblend staff who said they were shutting down and fired all staff. I didn't want to believe it, but there seems to be no other explanation. So it looks like they have just silently shut down with ZERO WARNING, and stolen our money. Like others are saying :( RIP all our servers

Marcus Faucher

US2 Bewertungen

Bewertungsquelle

23. Okt. 2024

Company has Left the Building

Company stopped responding to my tickets. Services stopped. But the bills kept being taken for about 2 months.

Alex

US1 Bewertung

Bewertungsquelle

22. Okt. 2024

So the owner of Serverblend has simply…

So the owner of Serverblend has simply shut everything down and vanished. But still sends me bills for TWO servers I can't even access since the 20th when everything went down. I used to LOVE this company because of their outstanding customer service and reliability and recommended it to countless people over the past few years. Now I'm just thankful I never went autopay with them because I hear they are still taking peoples' money while no longer providing any service to them. Liberty, as they are known on X, the owner, is disgraceful and may actually be committing theft at this point. If they ever get their hands on another business I will avoid it like the plague. And you should too.

Weveran

US2 Bewertungen

Bewertungsquelle

13. Okt. 2024

Warning: They have vanished...

I recommended ServerBlend to everyone for years. I rented 9 Ark servers for many of those, spending quite a bit of cash but always getting top notch service (we're talking 30 minutes tops to respond to issues). I had a lot of tickets in this time, not because of any major issues but with 9 servers there's bound to be little things that pop up like stuck updates, etc. About a year ago I noticed that management stopped replying to tickets themselves - which is fine as they should have other people doing it. However the response times went from near instant to being only within an 8 hour window and now it seems they just stopped responding at all. My server went down somewhere around September 27th 2024. I have been billed since then and paid it due to autopay. Since it's an older game, I didn't notice till a few days ago when one of my players finally said something. The control panel doesn't work right and fails at almost every task. The FTP credentials won't connect so I can get my SEVEN year old save files (I took a local backup late August so it's only a little annoying). They've locked down their discord to channels that people can't type into. I don't know what to say anymore, this breaks my heart. I've exhausted every means I can think of to getting a message to them so a final review it is...

Cain

US1 Bewertung

Bewertungsquelle

9. Okt. 2024

With a heavy heart

With a heavy heart, I have been motivated to leave a 1 star review. For many years, since the days of Ark Survival Evolved, I've used ServerBlend. The support team is the main reason. Always quick to respond and quick to fix any issues within reason. But the past couple of months have been a sinking ship. We have been down since Sept 27th with no word on when we will be back. A similar issue occurred the month prior with the same lack of response from their management. What makes this more frustrating, is that this has occurred both times, right after our billing cycle. So I'm sitting here not able to use a service I have paid for. Such a damn shame...ServerBlend, you used to be top notch. I've always recommended ServerBlend to others in search of a good company to host their game on. But no longer. Such a shame....

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