Do reviewers say orders arrive on time?

Experiences vary. Some reviewers describe quick delivery, while many others report long delays, incomplete orders, or items that never arrived. Several also mention not receiving clear dispatch updates.

Do the games and console upgrades work as expected?

Some reviewers say their games and upgrades worked well. Others report faulty or incorrect items, including products that did not work or did not match the advertised compatibility. Experiences are mixed.

How responsive is customer support?

Reviews describe inconsistent communication. Some customers say they received a prompt, useful reply, but many report unanswered emails or messages when seeking updates or help with an order problem.

Do reviewers encounter stock delays?

Yes. Some customers say an item listed as available was delayed or unavailable, with uncertain dispatch estimates or limited updates. Other reviewers describe receiving a clear explanation and later getting their order.

Are cancellations and refunds straightforward?

Some reviewers report quick refunds after asking or cancelling. Others describe unresolved refund requests after missing, delayed, or faulty orders, and say they turned to their bank or card provider for help.

Are installation instructions or gaming videos useful?

Some reviewers find the installation information helpful, including step-by-step guidance and photographs for a console power supply upgrade. Others say the store's videos helped them understand products or choose what to buy.

Ist Rightsprite seriös? Bewertungen & Rezensionen

Ist Rightsprite seriös?

Rightsprite hat eine Gesamtbewertung von 2,8 von 5 basierend auf 60 Bewertungen. Die Bewertung setzt sich aus WebVouch (5,0 von 3 Bewertungen) und Trustpilot (2,7 von 57 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 43% vergeben 4 oder 5 Sterne, 55% 1 oder 2 Sterne. Rightsprite hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

Aidan

1 Bewertung

vor 3 Tagen

Refund sorted

Refund, sorted quickly and without fuss. Much appreciated.

Skarp Arnason

GB1 Bewertung

Bewertungsquelle

20. Okt. 2026

Never recieved my order and then ignored

Ordered a mod for the GameCube early to mid September. Normally I'd just get parts like that from Zed Labs but they didn't have it in stock at the time so i tried this guy. still not received it or any updates, contacted Jay on Instagram with no response, he's definitely been online since but evidently does not care to send the part or remedy the issue. Absolute scam, just go with Zed Labs or some other UK based online retro store, Rightsprite is abysmal...

Agatha

1 Bewertung

Verifizierte Bewertung

18. Okt. 2026

Saturn upgrades sorted

The Saturn upgrades arrived and worked well; a clear reply about the stock delay was reassuring.

Verifizierte Bewertung

Ade

GB2 Bewertungen

Bewertungsquelle

17. Okt. 2026

Never received order, lied to and aired by owner

Ordered an adapter that never showed up. Contacted the owner multiple times, told it was being delayed and to expect it in the next few weeks. Well over a year now and still haven't received it, and now just being left on read by owner.

MARK STEPHENS

GB11 Bewertungen

Bewertungsquelle

26. Sept. 2026

Mega drive repros

I have ordered two mega drive repros from right sprite and they have been perfect. Contrary to other reviews I’ve had a great experience. They contacted me to say they had received the order and again when it was being despatched. They both arrived within a few days of ordering. The games themselves are excellent and work perfectly, I’m genuinely shocked to see the negative reviews but I can only comment on my experience which has been perfect. I will definitely be ordering again in the future.

Marnie

1 Bewertung

Verifizierte Bewertung

19. Sept. 2026

refund sorted quickly

refund came through quickly after I asked, which made the whole thing painless.

Verifizierte Bewertung

Christopher Fisher,

GB4 Bewertungen

Bewertungsquelle

4. Sept. 2026

I was wary given some of the negative…

I was wary given some of the negative review on here. My order was delayed due to stock which given the size of business is understandable, however on contacting Jay via email, he explained and immediately sent my item out and will send another part of my order once it is in stock. I think more transparency would help the business going forward if there is a stock shortage at the time, but you cannot please everyone. At the end of the day I have my upgrades for my Saturn and am very satisfised with the item and customer support.

Aquinas

GB1 Bewertung

Bewertungsquelle

22. Aug. 2026

Refund A+

I purchased an item that I needed to refund, they were quick to resolve the matter.

Steven Gordon

GB1 Bewertung

Bewertungsquelle

16. Aug. 2026

If I could vote in minus stars I would.

If I could vote in minus stars I would. Sent half the order, what they had sent was defective. I get it sh*t happens. Contacted them. No response. Contacted them over and over continuously. Eventually got a reply to say they were going to sort it the next day. Guess what?! They didn’t. Kept at them, no response. Same thing over and over. If you find yourself in this scenario contact your bank. Tell them you want to dispute a payment. They will get the money off them. When i had told right sprite i was going to do a charge back through my bank, they responded immediately and sent me my money back. The only reason they did this is because it costs them money to do a charge back. Which also means they were seeing my original emails, messages etc. Disgusting company to deal with. Avoid at all costs. Read the rest of the reviews it happens them all the time. I wish there was a way to warn more people about them. Again, disgusting attitude to their customers, especially from someone who calls themself a gamer and attends conventions etc.

Liam Butler theseareforyou

GB2 Bewertungen

Bewertungsquelle

4. Aug. 2026

Simply the worst online retro game…

Simply the worst online retro game store experience I've had in the UK. Ordered a cable from this guy back in may. Responded to social media messages instantly before purchase. As soon as I placed the order the guy went cold. Ignored every single message. I thought he'd taken my money and ran. After already claiming the money back from my bank, 2 months later I finally get a confirmation of purchase and dispatch but within those two months Id naturally got the cable from elsewhere. Don't know how this guy is still in business given all the atrocious reviews but he does seem to have an alright YouTube channel.

Über das Unternehmen

A guy that has a passion to give back to the gamers. Starting pop ups stalls here and there and setting up retro gaming events for the local community.Using his very own collective gear, Right Sprite retro gaming store was born.R.S is a dedicated Retro gaming Store, hosting events , Selling brand new independent games for older and current consoles, selling game console enhancements, mods kit and more.Here you also find the latest Retro gaming news with tip trick and hacks By hosting his very ownYou tube Channel - https://www.youtube.com/rightspritegaming

Rightsprite

Rightsprite

Rightsprite