What do reviewers say about RedMagic phone performance?

Some reviewers praise the phones for fast performance, gaming features, vivid displays, and design. Others report software bugs, app or connectivity problems, or issues with battery life and camera quality, so experiences vary.

How reliable is delivery?

Reviews describe mixed experiences. Some customers say their phones arrived in two days, while others report orders that were delayed, had no tracking update, or never arrived. A few reviewers also describe difficulties resolving delivery problems with support.

What is customer support like?

Many reviewers describe slow replies, repeated template responses, or difficulty getting a clear update or resolution. A few report helpful or quick support, so experiences differ, but complaints about communication recur throughout the reviews.

Do reviewers report problems with repairs or warranty service?

Yes. Several reviewers describe lengthy repair or warranty cases, unclear updates, and devices returned unrepaired or still awaiting service. One customer reports a quick charger replacement, but that is not the typical experience described in the repair complaints.

Do customers say returns and refunds are handled smoothly?

Several reviewers report difficulty returning products or waiting for refunds after a return, including cases with repeated follow-ups and no reported resolution. Others describe being offered repair instead of a return for a faulty new phone.

What device issues do reviewers mention?

Reports include faulty touchscreens, charging accessories that stopped working, battery drain or heating, camera dissatisfaction, and software or app bugs. Some reviewers also mention signal, Wi-Fi, or Bluetooth problems. Other customers say their phones performed well.

Do reviewers mention software updates or network compatibility?

Some reviewers report infrequent software updates, missing security patches, or software behaviors that interfere with apps and notifications. Others describe problems with mobile reception or compatibility with major US carriers. These are individual reports and may depend on the device and network.

Ist Red Magic seriös? Bewertungen & Rezensionen

Greta Larkspur

1 Bewertung

Verifizierte Bewertung

heute

Oh, lovely

Oh, lovely 😊 The phone feels quick in use, and the battery keeps up with my everyday gaming.

Verifizierte Bewertung

Sasha Milner

1 Bewertung

22. Okt. 2026

Made for my games

Games ran smoothly and the screen looked great; that's what matters most to me. Battery life has been solid for my use, too. It feels built around gaming rather than being the best camera phone, and that suits me just fine. I haven't needed much else from it.

Oren

1 Bewertung

5. Okt. 2026

Stuck in the email loop

Frustrating when a problem turns into a long email loop. Replies felt generic, and I was left waiting without a clear answer. A phone can have appealing gaming features, but that doesn't help much when something goes wrong and support doesn't move things along. I'd think twice before relying on them for after-sale help.

Pix Pixel

IT3 Bewertungen

Bewertungsquelle

18. Apr. 2026

Assistenza praticamente inutile

Assistenza praticamente inutile e fuorviante. La chat è piena di bot che ti rimandano alle email. Le email rispondono dopo mesi e mesi. I caricatori dei telefoni sono scadenti e si rompono dopo neanche un mese, e se va bene te li cambiano con marche non redmagic. Personalmente sto vivendo un incubo con loro perché mi hanno addebitato due volte lo stesso importo per il telefono. Statene alla larga, anche perché molte aziende di benchmark hanno scoperto che barano con i test e la scheda tecnica è uno specchio per le allodole.

Ahcene Fowzi Bouaoudia

SE1 Bewertung

Bewertungsquelle

15. Apr. 2026

Manipulation of customer service data and deletion of evidence

I am writing this to warn every potential customer about RedMagic and their repair partner, VSP DATA. I have clear evidence of documentary fraud. Service protocols were falsified to hide massive repair delays (nearly a month gap between the actual GLS pickup and the "official" start date on their documents). This is a deliberate manipulation of KPIs at the expense of consumer rights. When I provided side-by-side proof on their official Reddit and Discord, their response wasn't to help, but to permanently ban me and censor the truth. 1,300 people saw the evidence before they deleted it. 350+ files have been submitted for audit regarding these fraudulent practices. RedMagic chooses censorship over accountability. I am still waiting for my Golden Saga and Nova Tablet. Buyer beware: if something goes wrong, they will lie to your face and then block you.

Simon Boyle

GB9 Bewertungen

Bewertungsquelle

9. Apr. 2026

The worst support and service I've ever…

The worst support and service I've ever experienced. Be prepared to say goodbye to your money dealing with this clown show. Customer support just ignore you or send a generic response repeatedly when a product "goes missing". Royal mail and the person delivering it both admit fault and that they lost/misplaced it. Nubia? Oh give us 8 or so weeks and we'll see what happens. No. No chance. Nubia "oh we're conducting and investigation so we'll let you know in 5 to 7 weeks. " Nah. That. Rinse and repeat. Shady practices and the worst customer care you can receive. The rest of the responses were ever worse and I have every email saved of they need to be shown. AVOID THIS COMPANY

Kabir Shrestha

GB6 Bewertungen

Bewertungsquelle

6. Apr. 2026

Shitty customer service

Horrible customer service. I bought redmagic 11 pro and camera was shit. When request to return but they denied and offer to repair. It's brand new phone why are they asking to repair like it's been 1 years old. It's brand new phone with shitty camera.

Hüseyin Barut

DE28 Bewertungen

Bewertungsquelle

12. März 2026

Habe denn REDMAGIC 10 PRO damals…

Habe denn REDMAGIC 10 PRO damals vorbestellt und muss echt sagen das Handy ist sehr sehr gut. Fette Pluspunkte das es mit ein Schnell Ladegerät mit eine so naja Hülle kommt mit ein coolen Kabeln das zum Handy passt. Wenn man kaum die Kamera benutzt und ab und zu zockt und sehr viel Akku haben möchte dann ist man hier richtig. Der Support antwortet sehr schnell (wenn man außerhalb des Live chat schreibt) REDMAGIC 11 por wird demnächst mit Studenten Rabatt gekauft kann es kaum abwarten :D

Kevin Lewis

GB14 Bewertungen

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12. März 2026

Red magic 10 quite possibly the worst one they've made

I've had red magic phones since the red magic 7 of now got the red magic 10 well it doesn't want to open apps you have to delete the app put it back on for it to open and it's always the important apps like your bank or delivery this is possibly the worst phone that red magic have ever made and I am a big red magic fan as I said since Red magic 7 up to Red magic 10 I was going to get the more expensive one but I'm deciding against it if it's if this red magic 10 is anything to go by

Karl Wood

AU3 Bewertungen

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16. Feb. 2026

Worst experience of my life total scam

Phone broke in 17 days been on customer support for over a month before they decide to fix it lie after lie after lie sent it in customs stop it they dont communicate with customs or pay the tax so customs sends it back on a boat 3 to 4 month wait ive seen the customs report they refused to pay or talk they pretend it's all customs and they have nothing to do with it but its them that denied contact and they get away with no cost so they dont have a warranty they do it over and over again until warranty runs out do not buy these phones

Red Magic

Red Magic

Red Magic