renewal went nowhere
domain renewal paid, yet it still expired... and getting any answer afterward was a struggle. not what i expected.


Realms Hosting hat eine Gesamtbewertung von 3,2 von 5 basierend auf 241 Bewertungen. Die Bewertung setzt sich aus WebVouch (2,3 von 3 Bewertungen) und Trustpilot (3,2 von 238 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 53% vergeben 4 oder 5 Sterne, 40% 1 oder 2 Sterne. Realms Hosting hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 51 reviews, opinions about the overall experience were mixed. Many reviewers praise helpful technical support, with some describing staff who resolved setup and configuration issues quickly. Some also report smooth, responsive servers and an easy setup process, while others value the hosting as cost-effective....
However, some customers describe slow or unanswered support requests, including when servers were inaccessible, delayed, or experiencing outages. Others report recurring performance problems, limited backup options, or difficulty managing server settings. A few also raise concerns about billing after cancellation and delays or disputes involving refunds.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
domain renewal paid, yet it still expired... and getting any answer afterward was a struggle. not what i expected.
The server was still marked pending, with no setup instructions and no reply to my ticket. Pretty frustrating 😕
Server setup went smoothly and the game stayed responsive when our group was playing. The control panel made the main settings easy to find, and one small configuration snag was sorted without much back and forth. That combination of steady performance and practical help is what made the service feel worthwhile.
Server ordered. got the information that the server would be installed in a few minutes. that was already 2 days ago. No response to my support tickets. Definitely not recommended!
They let my domain expire even tho I had paid the amount for renewal, and had received confirmation of such. When I tried to contact them 2 weeks ago, they've not said a single thing yet, and have kept ignoring me. And now that domain is on auction against my will.
Customer Service response times are very bad. Usual response times range from 12 hours to 24 hours, regardless of time-of-day or Issue severity. Even when you do get a response, it's probably not helpful and you need to argue a lot to get anywhere. After a year of being their costumer we tried cancelling the service to a particular date. However our service was cancelled 3 weeks to early. They then tried to deny us a refund, saying that they were not the ones responsible (despite us paying them). They also refused to allow me to get in touch with the people who are allegedly responsible. I somehow manged to talk them into getting compensated for lost time after a VERY heated argument with their CEO's, during which one person even provided statements, which somewhat conflicted with themselves. They however refuse to compensate us for our loss of data, due to them cancelling us early (we had planned to get all the data in the last half-week of service). I even got this message during my argument with their CEO's: "I am not entertaining this anymore, what has happened has happened." Absolutely STAY AWAY from this company. There are other companies that offer the same services at similar specifications for less money with incredible support (especially for dedicated servers and VPS).
Avoid this host at all costs Our server which we paid 60 dollars per month for went down 3 days into the billing period. We opened tickets we asked in discord and recieved NO HELP We had to track down the people who owned the physical machine to get our stuff back Then they said they would give a refund 2 months ago and now they are not replying in my ticket These are kids with no business running a company Do not use
I have just bought my server and I cannot seem to get in contact with anyone about it saying “server pending” and not received any instructions on how to get it running also it says game panel is unreachable so i can’t even log into that to reach my server panel. This is a scam.
Good hoster although I do have to redo my password for some reason each time
The server did not work for two weeks. I contacted support multiple times, but they did nothing. A day after it was fixed, the issue happened again. Poor support and very bad servers. Edit: I asked for refund, they told me they can do it after a day I got mail saying my paypal isn't connected, after that I got charged for the server after they said they don't have my paypal, and when I asked for refund they decided they don't want to refund any of these purchase
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