Playboardgames hat eine Gesamtbewertung von 4,5 von 5 basierend auf 922 Bewertungen. Die Bewertung setzt sich aus WebVouch (5,0 von 3 Bewertungen) und Trustpilot (4,5 von 919 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 91% vergeben 4 oder 5 Sterne, 9% 1 oder 2 Sterne. Playboardgames hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.
Looking at 51 reviews, most reviewers were very happy with the overall experience. Many appreciate the competitive prices and quick dispatch and delivery. Reviews also frequently praise careful packaging, with games often arriving in good condition. Some value the selection, including pre-loved games and titles they had struggled to find elsewhere....
However, some customers report orders that were delayed or not sent, with emails about updates, returns, or refunds going unanswered. A few also mention an incorrect or damaged item, poor print quality, or packaging that left a game box dented, though other reviews describe quick resolutions and successful returns.
Unsere Lösungen entsprechen der EU-Omnibus-Richtlinie.
A small treasure hunt. I found a pre-loved game I hadn't come across elsewhere, and it matched the condition description. The parcel was carefully packed and sent promptly, which made the whole purchase feel straightforward. Lovely to see such an interesting range beyond the titles I usually notice.
Oh, a nice find: there was a good range of games, and the price felt fair too.
Well packed, and arrived in great shape. Very pleased.
Fast service, great price, kept in contact,
Absolute scammers, won’t reply to emails, have £120 of my money and no updates.
Great price and speedy delivery!
Really good price for a game. Well packed and with good dispatch and delivery updates.
I can only conclude this business is a con. I’ve had an expensive pre-order in for a few years, but the phone number doesn’t work, and multiple polite emails have been unanswered. Avoid if you want to keep your money.
I purchased a playmat for Architects of the West Kingdom from Play Board Games and it arrived quickly and that was great. However, the playmat's print quality is not great, and so, on the same day it arrived I sent an email to request to return the product. I had checked their returns policy and it does say that I can return an item if I am not happy with it within 14-days. It's been 5 days now and I've not had a single reply. I've sent a few reminders... but nowt. I looked up their phone number online (as their website doesn't have one - always a warning sign) and I've tried that a few times and it immediately gets cut-off when I call. Their website says that they aim to reply to emails within 1-hour.. um... really?! I want to give this shop the benefit of the doubt, as there could be a really good reason for them not responding to me, but I'm starting to think that they don't offer any customer support and that they want me to resort to filing a complaint with my credit card company. Sad it ends up that way.
PBG stock a diverse selection of board games, one of which I was unable to find for sale anywhere else. Although there was a slight hiccup on the initial order (I was sent the wrong game by mistake), Daren was very quick to respond when I pointed this out and put this right. I see this as being reflective of a genuine commitment to real customer service
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