clear explanations
clear explanations, no guessing. the process was talked through as it went, which made it easy to follow what was happening. i didn't feel left to figure it all out on my own. the communication stayed straightforward, and that mattered more to me than a flashy play-by-play; it felt easier to relax and let the run happen. the work was handled quickly too, but being kept in the loop is what stood out for me.










