Ist Online Game Shop seriös? Bewertungen & Rezensionen

Camille Dorsey

1 Bewertung

Verifizierte Bewertung

vor 5 Tagen

No clear order update

A clear order update was hard to get. Support couldn't tell me where things stood, and there wasn't a supervisor available to clarify the status. Email replies also took a long time, so I was left guessing whether anyone was handling the issue. When all I wanted was a straightforward answer, the silence and handoffs made it feel like the problem had nowhere to go. Having to chase basic information made the whole experience exhausting. I shouldn't need to work this hard just to understand what's happening with an order. 😕

Verifizierte Bewertung

Roland Vane

1 Bewertung

16. Okt. 2026

Empty parcel

An empty parcel after canceling the order. Then the promised refund never showed up.

Martin Chamberlain

1 Bewertung

7. Sept. 2026

A very difficult refund process

I received a faulty controller and found the support process extremely slow. I waited weeks for replies, then longer for the item to be collected. My refund took far too long and required repeated follow-ups. There was no direct phone option, which made resolving the issue even more frustrating. I would not purchase here again.

Lee

GB2 Bewertungen

Bewertungsquelle

11. Nov. 2024

avoid!

ordered a flight sim controller in august, which came faulty. it took them two weeks to respond to me, then a month to collect the item (which they suggested i pay for) i just recently received a refund in November. over 2 months after requesting a refund, which i had to follow up many times. there's no direct line to call, if you email, they leave you waiting weeks, spend many times talking to bots just to get someone to answer your query. with Christmas coming up, id highly suggest purchasing gifts elsewhere, don't risk having an issue with a product for them to leave you waiting months for a replacement or refund. if i could give 0 stars i would, the sooner this company is gone the better.

Jack Henderson

GB4 Bewertungen

Bewertungsquelle

26. Jan. 2024

Bought an Xbox online as a gift but…

Bought an Xbox online as a gift but decided to return it as it turned out to be an unneeded present. Sent it back by next day special delivery and was told a refund would take up to 14 days. NEVER happened. Was then promised I would be refunded this week due to a backlog. They have had the device a month now and it’s still not processed. Absolutely shocking would never recommend Date of experience: December 29, 2023

janice

GB58 Bewertungen

Bewertungsquelle

29. Apr. 2023

Useless and pointless idea from the mangement…

(Just thought i mention this post has been up.for nearly a week and i ticked the option Game can contact me but they arent bothered enough to..)one star is for the so called mangers that deem it such a fab idea to waste my time in their shop. I understand the games cases are empty on the shelves ... but when they have a full display of a particular game on show in their shop ..you take the case to the till .. the staff searching for it then have to go in the back room ..then come out ten minutes later only to say its out of stock??? But I can get it on.line.(no thanks) when I question why they have so many display cases on their shelves promoting a particular game. They Inform me they have been told they have to display out of stock game the on their shelves by the management (i was informed Sport Direct own the Game ) or face a fine???? How on earth are their stores doing business ..they are falsely advertising a game knowing they haven't it in stock. Or they have to put on a sticker to say takt to till to check for stock ????? Again another waste of time waiting in queue just to be told its out of stock... (this particular game has no such sticker.) Whoever deem this such a great fab idea needs to be sacked !!!!

Love McNill

US1 Bewertung

Bewertungsquelle

2. Dez. 2021

Stolen Gamestop Boxes

November 27 : Ordered Nintendo Switch November 30: FedEx stole it. Gamestop Rep submitted a replacement. December 2: No email. Called customer service again. No request resubmitted. No information on where my order was. No supervisor to help the rep find my order/package status. I requested a refund. Common Scene would say double box your item in a unmarked boxes or remove the stamp on the boxes and use tissue paper inside or something smarter. I will never order from Gamestop again.

Ilesia Jones

US2 Bewertungen

Bewertungsquelle

23. Nov. 2021

Avoid Game Shop

Please, please DO NOT buy from Game Shop. It is a SCAM!!! As soon as I purchased my item through PayPal, I realized something was not right. They took the money immediately. I contacted them to cancel. They said they would refund me my money. After days, nothing. I contacted PayPal who reached out to them. Then I receive an email that my order was shipped. Why? I canceled my order. That’s not the best part… I received an empty package! I should have done more research and I hope I’m able to help others. Run away from this seller!!!!

Kylie Julius

US1 Bewertung

Bewertungsquelle

16. Nov. 2021

Do not trust this site

Do not trust this site. I used PayPal to buy from Gameshop thinking it was reliable, but the seller said they refunded my item, when in reality, the money has not been returned.

Ro Dolphe

CA1 Bewertung

Bewertungsquelle

3. März 2021

Super Service et produit disponible…

Super Service et produit disponible… PS5 commandée le vendredi reçue le mardi suivant. Merci!

Online Game Shop

Online Game Shop

Online Game Shop