Is the ordering process easy to use?

Many reviewers describe the website, search, and ordering steps as straightforward and well organized. One first-time customer said the process took a little getting used to.

Can I use Neokyo to buy items from Japanese marketplaces?

Reviewers describe using the service to obtain items from Japanese shops and marketplaces that were otherwise difficult for them to buy, including collectible and limited-release items.

Are items packed carefully?

Careful packaging is a recurring positive theme. Many reviewers say their parcels were securely packed and their items arrived in good condition.

How quickly do orders arrive?

Many reviewers report quick processing or delivery, but a few mention delays, including one account of multiple delays and another of slower processing than other sites.

What do reviewers say about shipping costs and options?

Some reviewers say shipping can be expensive and recommend considering the cost before selecting a route. Others appreciate being able to compare or choose shipping methods; one reviewer noted that costs depend on destination.

Can purchases be stored and combined for shipping?

Reviewers mention using storage while gathering purchases and combining items into one shipment, which they found practical. The reviews do not establish a specific storage period.

How is communication and customer support?

Several reviewers praise clear order updates and helpful responses to questions. However, one reviewer says support did not respond to a concern, so experiences are not entirely consistent.

Ist Neokyo seriös? Bewertungen & Rezensionen

Ist Neokyo seriös?

Neokyo hat eine Gesamtbewertung von 4,6 von 5 basierend auf 10.499 Bewertungen. Die Bewertung setzt sich aus WebVouch (4,8 von 5 Bewertungen) und Trustpilot (4,6 von 10.494 Bewertungen) zusammen. Auf WebVouch: 55 Bewertungen. 95% vergeben 4 oder 5 Sterne, 4% 1 oder 2 Sterne. Neokyo hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

Freya Lennox

1 Bewertung

vor 2 Tagen

coupons are a nice perk

nice little perk: coupons make shopping feel better, even with pricey shipping.

IE1 Bewertung

Bewertungsquelle

vor 4 Tagen

Crazy delivery fees + customer support ignoring me

Delivery fees were absurd, and your customer support ignored me. Will not be using again 👍

Lila Asi

NZ1 Bewertung

Bewertungsquelle

vor 4 Tagen

everything was super easy and worked…

everything was super easy and worked out great !! jut wish shipping was less expensive but tbh im rlly happy with my shopping experience so far and the coupons and deals are totally awesome sauce !!

Daisy Hernandez

US1 Bewertung

Bewertungsquelle

vor 4 Tagen

10/10 super good company and great…

10/10 super good company and great workers

Anonymus

SG1 Bewertung

Bewertungsquelle

vor 4 Tagen

Very quick and good

Olivia

CA1 Bewertung

Bewertungsquelle

vor 4 Tagen

No weird in-between processes

No weird in-between processes. Everything fairly simple and translations are accurate. Thank you.

Richard a williams

US1 Bewertung

Bewertungsquelle

vor 5 Tagen

Great communication.

Treyshaun Bigbie

US1 Bewertung

Bewertungsquelle

vor 5 Tagen

quick and easy ty!

US1 Bewertung

Bewertungsquelle

vor 5 Tagen

Awesome service

Awesome service, really easy to use and understand

Sydney

US3 Bewertungen

Bewertungsquelle

vor 5 Tagen

Neokyo is the GOAT

Their service is my favorite to use! They make the website easy to navigate and searches are always easy. They offer deals often and if you wait a day or 2 you will almost always get a least a little off the service fee for your next order. Shipping is always super clean, and they package everything so amazingly, I have never had any issues with their packing or shipping! I couldn't recommend them enough!

Über das Unternehmen

Welcome to Neokyo! We help you purchase your favorite and authentic Japanese products from real marketplaces and online retailers in Japan. Shopping for your must-have Japanese products is easier than you think : Find your favorite collectibles, snacks, and more by searching the largest Japanese marketplaces on the web, or check out our top picks and recommendations.Once you've picked out your to-go items, you can forward your purchase request to be filled. It's easy, and we'll provide you with a quote so you can master your cost before committing.Planning to order items from multiple shops? No problem. We'll safely store your items until you're ready to ship - up to 45 days - so you can save big on international shipping costs.We carefully pack your items and send them directly to you.Choose from 8 worldwide insured shipping methods.Why should you choose Neokyo over other Japan proxies?Our service fee is among the lowest on the market and will be ideal for hobby collectors. We do not carry over millions of plans, and mastering your costs is easy.Neokyo is heavily community-oriented. We own a down-to-earth Discord server with over 7000+ members where support can easily be found, either from Neokyo staff or regulars. For us, it also makes for a great opportunity to receive feedback and suggestions to ensure we cater to YOUR needs. Our packing routine ensures that your parcel will safely be prepared in accordance with the nature of the items you purchased. No need to select a "safe" option at an additional cost. We try to deliver the best result for all our users.We are partnering with some of the best Japanese marketplaces such as Rakuma, Mercari and Surugaya etc.Feel free to join us today!

Neokyo

Neokyo

Neokyo