How reliable are the game servers?

Experiences vary. Some reviewers describe smooth, consistently available servers with little downtime, while others report lag, outages, restarts, or crashes. The reviews do not point to a consistent experience for everyone.

How responsive is customer support?

Many reviewers praise support for being helpful and quick to resolve server or setup problems. Others report long waits, tickets closed without a solution, or trouble getting a response, so support experiences are mixed.

Is server setup and management straightforward?

Some customers say setup was quick and easy. One reviewer was initially confused about which management interface to use, and another had difficulty uploading mod files because of FTP permissions.

Do reviewers mention support for mods and different games?

Yes. Reviewers describe running games such as Terraria and modded servers, and one says the server supported mods. Another reviewer needed help setting up a server for a less common game and says support assisted.

What do reviews say about DDoS attacks?

Some reviewers report that DDoS attacks caused lag or made servers inaccessible, and some were dissatisfied with the response they received. Other reviews do not discuss this, so the experiences here are limited to those accounts.

Are billing and refunds handled smoothly?

Reviews are mixed, but several customers describe disputed charges, difficulty obtaining refunds, or confusion around invoices and payment notices. A few report service being shut off after payment notifications arrived late or together.

Do reviewers report losing server data or settings?

A few reviewers say an account or server data was deleted without warning, including a lost game world or server settings. These are individual reports rather than a recurring theme across most reviews.

Ist Multiplay Gameservers seriös? Bewertungen & Rezensionen

Ist Multiplay Gameservers seriös?

Multiplay Gameservers hat eine Gesamtbewertung von 1,7 von 5 basierend auf 810 Bewertungen. Die Bewertung setzt sich aus WebVouch (2,3 von 3 Bewertungen) und Trustpilot (1,7 von 807 Bewertungen) zusammen. Auf WebVouch: 53 Bewertungen. 55% vergeben 4 oder 5 Sterne, 42% 1 oder 2 Sterne. Multiplay Gameservers hat dieses Profil noch nicht beansprucht. Die folgende Bewertungszusammenfassung zeigt, was Kunden loben und welche Probleme sie am häufigsten melden.

Davin Rusk

1 Bewertung

heute

Ticket loop

The ticket kept getting archived while I was still waiting for an answer, turning a billing concern into a frustrating loop.

F. J.

1 Bewertung

22. Okt. 2026

Couldn't get a playable session

Gameplay became so laggy that joining was a struggle, even though my own internet connection was solid. That pretty much made the server unusable for the sessions I wanted. I expected to be able to play normally, so this was a dealbreaker for me. Not something I could work around.

Karen Merritt

1 Bewertung

Verifizierte Bewertung

22. Sept. 2026

Really solid support

Really solid support - a server issue was fixed quickly, and the service stayed up reliably afterward.

Verifizierte Bewertung

Marco

DE1 Bewertung

Bewertungsquelle

22. Okt. 2023

Right now all multiplay servers in NL…

Right now all multiplay servers in NL started having superbad connection. ONLY multiplay-servers.. Why? cant join others here, there are definetly some problems. Servers not playable :(

Rylan Shenk

US3 Bewertungen

Bewertungsquelle

5. März 2021

THIS COMPANY CANT HOST ANYTHING!! Stay away!

This company is actually garbage for a hosting company. Playing apex legends, you CANNOT play the game at all on a competitive level. Literally rubber banding with Google fiber hard wired internet. This hosting company actually sucks.

Adam Pepper

CA1 Bewertung

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3. Juni 2019

I have had to put a "stop payment" on…

I have had to put a "stop payment" on multiplay with my bank, as they have continued to charge me a monthly fee, even after their claim of not hosting servers and not able to issue invoices. I have confirmation from my bank that it is in fact Multiplay who are still charging. What's worse, is that I have had to submit a ticket three times now, as their ridiculous automation keeps archiving my tickets, stating that they have not heard a response from me within 48hours. The reason I'm not responding is because I'm waiting for their apparent manager to investigate and get back to me. They are close in forcing me to take legal action, as they are owing in the hundreds. If you are having similar issues, please post here.

Pete Davies

GB13 Bewertungen

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20. Mai 2019

Closed my server down on 28th Feb and…

Closed my server down on 28th Feb and promised to refund me the remaining 4 months. It has now been 11 weeks since they shut it down and it's like getting blood from a stone trying to get my money back. Excuse after excuse, you would think I was after a fortune and not just a few pounds. I held a server with them for many many years and expected better of them.

Jezz Doobie

GB2 Bewertungen

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29. Apr. 2019

Been waiting 3 or 4 months for a refund.

Kiah Danks

AU1 Bewertung

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4. Jan. 2019

Great Customer Service

Its a pitty that the game hosting has to be shut down but that's business, support team was very helpful and prompt with any issues. Wish you the best for the new year multiplay!

David Cook

GB1 Bewertung

Bewertungsquelle

4. Jan. 2019

5 years of totally issue free hosting

5 years of totally issue free hosting, very happy with them, its a real shame i have to find another host. Thanks Multiplay S~

Multiplay Gameservers

Multiplay Gameservers

Multiplay Gameservers