Ist Melissa & Doug seriös? Bewertungen & Rezensionen

Ist Melissa & Doug seriös?

Melissa & Doug hat eine Gesamtbewertung von 2,7 von 5 basierend auf 44 Bewertungen. Die Bewertung setzt sich aus WebVouch (5,0 von 3 Bewertungen) und Trustpilot (2,5 von 41 Bewertungen) zusammen. Auf WebVouch: 44 Bewertungen. 32% vergeben 4 oder 5 Sterne, 66% 1 oder 2 Sterne. Melissa & Doug hat dieses Profil noch nicht beansprucht.

Joanna

1 Bewertung

Verifizierte Bewertung

heute

So pleased with the response

So pleased with how my question was handled - the reply came promptly, and I felt well looked after 🙂

Verifizierte Bewertung

Emily Cooper

1 Bewertung

Verifizierte Bewertung

22. Okt. 2026

Room to puzzle

The floor puzzle has been a nice one to work on together; its pieces are larger and sturdy, so it feels easy to keep going.

Verifizierte Bewertung

Denver Gaibler

US2 Bewertungen

Bewertungsquelle

24. Sept. 2026

tbh, the product dimensions were totally misleading, li

tbh, the product dimensions were totally misleading, like, and I'm still waiting for a human to reply to my email. Just a heads up for others.

paper kite

1 Bewertung

22. Sept. 2026

Engaging play

The educational toys are genuinely engaging, and the child kept coming back to play. Cute designs too.

James Orville

GB3 Bewertungen

Bewertungsquelle

11. Sept. 2026

Look, they slapped me with a surprise restocking fee wh

Look, they slapped me with a surprise restocking fee which completely ruined the whole purchase for me. Avoid if you are in a hurry.

Kimbo Lino

DE1 Bewertung

Bewertungsquelle

28. Mai 2026

Top Customer Service

I'm very satisfied with the customer service and how they handled my case. I received a response within 1-2 days, and customer satisfaction is clearly a top priority for the company. I felt very well taken care of. The toys are very cute and child-friendly, and the kids love playing with them. I would definitely recommend them.

David

US13 Bewertungen

Bewertungsquelle

15. März 2026

Melissa & Doug sent defective choking hazards advertised to infants

Melissa & Doug sent me two defective ones, one of which was a peg puzzle. The pegs fell out which is absolutely a choking hazard. But mistakes happen, and I was willing to point out this problem, and asked for a replacement. When I emailed them regarding the issue, they sent a form letter that asked me to... contact them. So I did, and got another automatic letter telling me to contact them. You can extrapolate how this sisyphean effort went. M&D was sold to a private equity in 2023, and has become so dangerously poor that I am begging parents to ignore the high ratings of the past, and instead browse the newer reviews. A dangerous, derelict agency that needs to be blacklisted.

larry binkovitz

US1 Bewertung

Bewertungsquelle

9. März 2026

Parts missing

Parts missing. Difficult communication communications. Unnecessarily complex phone interactions. No concern that they’re selling incomplete kits. Especially problematic when you’re giving this as a birthday present and you open the box and the toy cannot be used.

Julia Basaca Castaneda

US2 Bewertungen

Bewertungsquelle

6. März 2026

Toys worth purchasing.

Their educational toys are very stimulating and good quality. My daughter loves them.

Suzanne Watson

GB12 Bewertungen

Bewertungsquelle

21. Jan. 2026

Brilliant customer service

Brought the cleaning set for my grandson's Christmas Present, but unfortunately after a few hours the duster broke. Contacted Melissa and Doug to see if I could get a replacement. Initially, due to holidays they were slow to respond, but after a few weeks I got an email asking for product details and receipt of purchase. Unfortunately, they couldn't replace the broken item but did offer a choice of another Melissa and Doug product. Which I accepted and it has just arrived. So wanted to say a big Thank You for such good customer service. Melissa and Doug toys are normally very good so was surprised the duster broke so quickly. Much appreciate good customer service.

Melissa & Doug

Melissa & Doug

Melissa & Doug